Customer Insight Analyst Jobs in Columbus, OH (NOW HIRING)

What Strategic Planning/Execution contributes to Cardinal Health Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. Strategic Planning/Execution is responsible for developing and supporting the realization of strategic plans and management agendas. About Sourcing Solutions & Commercial Intelligence Within the broader BioPharma Solutions & Strategic Sourcing organization, our overarching mission is to unlock the full potential of the healthcare supply chain by forging powerful supplier partnerships and delivering a best-in-class distribution experience.

We exist to turn insight into impact. Operating at the intersection of strategy, analytics, and execution, we don't just analyze the business-we build it. By shaping bold strategies, developing next-generation growth levers, and scaling high-impact analytics programs, we create undeniable value for our suppliers and customers.

This is a destination for professionals ready to influence the enterprise and leave a lasting mark. Job Summary This is a role for a strategic leader who builds both teams and businesses. As the Manager of Strategy and Business Analytics, you will develop a talented team of consultants while steering the data strategy that accelerates our commercial growth.

You will own the roadmap for our EDI and data monetization programs, fostering a culture of accountability and innovation to transform our sourcing analytics and create undeniable value. Location Targeting individuals local to Central Ohio, as this team operates in a hybrid work structure (Tuesday through Thursday in-office at our global headquarters in Dublin, Ohio with Monday's and Friday's being work-from-home / remote) Responsibilities Drive Strategy to Execution: Partner with Brand and Specialty Pharmaceutical leadership to translate enterprise growth strategies into clear, actionable execution plans. Ensure alignment across business support partners, rigorously track outcomes, and continuously refine initiatives to deliver sustainable economic impact.

Leads with Accountability: Direct and empower a high-performing team of five business analytics consultants, translating strategic vision into actionable KPIs and fostering a culture of rigorous accountability, quality, and continuous improvement. Market & Customer Insight Leadership: Translate complex market dynamics, customer needs, and competitive intelligence into welldefined strategic priorities and differentiated, datadriven solutions that directly strengthen market position and longterm profitability. Data Sales Program Ownership: Design, develop, mature, and scale innovative supplier data sales and analytics programs.

Continuously enhance existing service lines, identifying new monetization and valuecreation opportunities rooted in advanced analytics. Technology & Data Business Liaison: Serve as the business owner and primary liaison with IT for EDI Sales and Inventory Reporting (EDI 852/867), ensuring scalable, reliable, and futureready data capabilities that support supplier and internal decisionmaking. Supplier & ThirdParty Engagement: Act as the strategic face of Strategic Sourcing with suppliers and data aggregators.

Proactively navigate technical and operational complexities to forge strong partnerships, drive mutual value, and maximize ROI from EDI programs. Stakeholder Enablement & Thought Leadership: Lead process demonstrations, quarterly business reviews, roadshows, and "art of the possible" sessions that inspire confidence, build alignment, and accelerate adoption across stakeholders. Delivery Excellence & Risk Management: Build and manage delivery roadmaps with a bias for speed and outcomes.

Proactively identify risks and roadblocks, develop mitigation strategies, and ensure initiatives remain on track, on time, and to standard. Governance & Continuous Improvement: Spearhead the evolution of policies, processes, and operating models. Institute robust governance frameworks that guarantee data integrity, operational consistency, and scalable excellence.

Qualifications Bachelor's degree in related field, or equivalent work experience, preferred (advanced degree preferred). 5+ years of progressive experience in strategy, analytics, consulting, sourcing, or healthcare, preferred. Empathetic yet results-driven leader committed to building strong, inclusive teams; sets high standards, develops talent intentionally, and creates a culture where people take ownership of their results and are proud of their impact.

Demonstrated ability to translate complex data and market dynamics into measurable commercial outcomes, strategic growth plans, and new program execution. Strong working knowledge of strategic sourcing, supply chain, healthcare economics, and data monetization models. Deep technical fluency and prior hands-on experience with advanced analytics and data platforms (Alteryx, SQL, Tableau, GCP, Databricks, Python/R) to effectively architect solutions, assess feasibility, and guide technical teams, preferred.

Direct experience managing or utilizing EDI Sales and Inventory data (EDI 852/867) is preferred. Track record of incubating, scaling, and evolving new data products, programs, or service offerings in ambiguous, fastchanging environments. Exceptional ability to distill complex analytics into compelling narratives and clear strategic recommendations for senior and C-suite leadership.

Proven ability to build consensus, drive adoption, and lead cross-functional initiatives without direct authority across IT, commercial business units, and external partners. Strong project management, riskmanagement, and prioritization discipline, with an unwavering bias toward speed, execution, and delivery. What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to achieve specific goals Ensures employees operate within guidelines Decisions have a short-term impact on work processes, outcomes and customers Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management Interactions normally involve resolution of issues related to operations and/or projects Gains consensus from various parties involved Anticipated salary range: $105,100 - $150,100 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 7/3/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. Apply.