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QA/QC Program Manager (Mission Critical Construction & Controls)Location: Columbus, OH (JSET Headquarters)Work Arrangement: Full-Time, In-OfficeCompany: JSET Automated TechnologiesLead Quality Across Every ProjectJSET Automated Technologies is seeking an experienced QA/QC Program Manager to lead, develop, and continuously improve our company-wide Quality Assurance and Quality Control program.This leadership role is responsible for ensuring that systems are installed correctly, configured properly, tested thoroughly, documented accurately, and delivered defect-free. The QA/QC Program Manager serves as JSET's quality authority, providing oversight across project planning, procurement, installation, commissioning, turnover, and closeout activities.The ideal candidate combines technical expertise, operational discipline, and strong leadership skills to drive consistency, accountability, and quality execution across multiple projects and teams.About JSET Automated TechnologiesJSET Automated Technologies specializes in Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, and mission-critical infrastructure projects throughout North America.Our customers rely on us to deliver highly complex systems that meet demanding performance, reliability, and commissioning requirements. As we continue to grow, we are investing in world-class quality systems, processes, and governance to ensure every project is executed to the highest standards.What You'll DoQuality Program LeadershipOwn and maintain JSET's Quality Assurance and Quality Control programDevelop, improve, and standardize quality processes across all projectsEstablish inspection standards, quality procedures, audit processes, and compliance requirementsDrive continuous improvement initiatives focused on quality performance and project executionEnsure consistent application of quality standards throughout the project lifecycleQuality Oversight & GovernanceLead project quality reviews and readiness assessmentsConduct quality audits and field inspectionsMonitor project compliance with quality requirements, contract specifications, approved submittals, and manufacturer standardsIdentify quality risks early and implement corrective actionsProvide leadership visibility into quality performance and emerging project risksField Quality & Installation VerificationVerify installation quality for controls, low-voltage systems, networking infrastructure, control panels, and related equipmentEnsure inspections are completed accurately and documented properlyValidate installation workmanship, device configuration, cable management, labeling, testing, and documentation complianceSupport project teams in achieving successful quality outcomes throughout executionCommissioning & Readiness LeadershipEstablish and enforce commissioning readiness requirementsVerify systems are prepared for startup, testing, and turnover activitiesReview point-to-point testing, functional performance testing, integrated systems testing, and commissioning documentationValidate system performance before turnover to customersServe as the gatekeeper for project quality readiness milestonesDeficiency & Corrective Action ManagementLead the Non-Conformance Report (NCR) processManage defect identification, root cause analysis, corrective actions, and verification activitiesTrack quality trends and recurring issuesDrive initiatives that reduce rework and improve project performanceEnsure corrective actions are implemented and sustainedDocumentation & Turnover ManagementOversee quality documentation requirements from project startup through closeoutVerify turnover packages are complete, accurate, and compliantReview as-built documentation, testing records, commissioning reports, configuration settings, and quality deliverablesEnsure documentation accurately reflects field installation conditionsTraining & Organizational DevelopmentTrain Project Managers, Superintendents, Field Technicians, and Project Teams on quality requirements and expectationsDevelop quality training programs, standards, and reference materialsPromote company-wide adoption of consistent quality practicesBuild a culture of accountability, ownership, and continuous improvementCross-Functional CollaborationPartner with Engineering, Procurement, Construction, Controls, Commissioning, and Operations teamsCoordinate quality requirements throughout the project lifecycleSupport alignment between project execution, quality expectations, commissioning requirements, and customer deliverablesServe as a key contributor to company-wide continuous improvement initiativesRequired QualificationsBachelor's degree in Engineering, Construction Management, Quality Management, Industrial Technology, Electrical Engineering, Automation, or a related field, or equivalent industry experience7+ years of experience in quality management, QA/QC leadership, commissioning, project delivery, controls, automation, or mission-critical construction environmentsStrong understanding of Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), industrial controls, networking, or low-voltage systemsExperience implementing quality programs, inspection systems, audit processes, or commissioning standardsWorking knowledge of commissioning processes, point-to-point testing, functional performance testing, and integrated systems testingExperience conducting audits, inspections, readiness reviews, and corrective action managementStrong leadership, communication, and organizational skillsAbility to influence teams and enforce standards across multiple projects and departmentsPreferred QualificationsExperience supporting data center, mission-critical, industrial, manufacturing, or large commercial construction projectsExperience leading company-wide QA/QC programsKnowledge of BACnet, Modbus, IP networking, building automation systems, controls architecture, and system integrationExperience managing Non-Conformance Reports (NCRs), quality audits, and defect prevention programsCertified Quality Engineer (CQE), Certified Quality Manager (CQM), PMP, Six Sigma, or similar professional certificationsExperience developing quality dashboards, KPIs, and performance reporting toolsFamiliarity with Procore, Power BI, Microsoft Power Platform, or related project management and reporting toolsBenefitsCompetitive SalaryMedical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off and Paid HolidaysCompany-Paid Life InsuranceProfessional Development OpportunitiesCareer Growth Within a Rapidly Expanding OrganizationHigh-Visibility Leadership Role with Company-Wide ImpactWhy Join JSET?This is a rare opportunity to build and lead the quality systems that support some of the most advanced controls, automation, and mission-critical infrastructure projects in the industry.As QA/QC Program Manager, you'll help define how quality is measured, governed, and executed across the entire organization while directly influencing project success, customer satisfaction, and operational excellence.If you're passionate about quality, accountability, process improvement, and delivering exceptional project outcomes, we'd love to hear from you.Work EnvironmentFull-time, in-office position based at JSET Headquarters in Columbus, OhioRegular interaction with Operations Leadership, Project Managers, Superintendents, Controls Teams, and Commissioning PersonnelOccasional travel to project sites for audits, inspections, quality reviews, and operational supportFast-paced, growth-oriented environment focused on continuous improvement and execution excellenceWork AuthorizationApplicants must be authorized to work in the United States on a full-time basis. JSET Automated Technologies does not sponsor employment visas for this position.