Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
Responsibilities : • Assist in maintaining knowledge base articles and FAQs for common issues ... service desk ticketing system. • Escalate complex issues to higher-level support teams as ...
Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
Responsibilities : • Assist in maintaining knowledge base articles and FAQs for common issues ... service desk ticketing system. • Escalate complex issues to higher-level support teams as ...
Service Desk Agent
Columbus, OH · On-site
$50K - $55K/yr
Must Have Technical/Functional Skills Service Desk Roles & Responsibilities • Assist in maintaining knowledge base articles and FAQs for common issues. • Diagnose and resolve technical issues ...
Service Desk Agent
Columbus, OH · On-site
$50K - $55K/yr
Must Have Technical/Functional Skills Service Desk Roles & Responsibilities • Assist in maintaining knowledge base articles and FAQs for common issues. • Diagnose and resolve technical issues ...
IT Service Desk Supervisor
Columbus, OH · On-site
... and common enterprise applications • Must have strong interpersonal, written and verbal ... modern service desk best practices Company : Allied Mineral Products is a manufacturer of ...
IT Service Desk Supervisor
Columbus, OH · On-site
... and common enterprise applications • Must have strong interpersonal, written and verbal ... modern service desk best practices Company : Allied Mineral Products is a manufacturer of ...
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... Solid troubleshooting skills across Windows, macOS, mobile devices, and common enterprise ...
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... Solid troubleshooting skills across Windows, macOS, mobile devices, and common enterprise ...
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... Solid troubleshooting skills across Windows, macOS, mobile devices, and common enterprise ...
IT Service Desk Supervisor
Columbus, OH · On-site
IT Service Desk Supervisor Allied Mineral Products is a leading manufacturer of monolithic ... Solid troubleshooting skills across Windows, macOS, mobile devices, and common enterprise ...
front Desk-2
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
front Desk-2
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices ...
Service Desk Analyst I (Columbus)
Columbus, OH · On-site
$19.75 - $27/hr
About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices ...
Front Desk Agent
Columbus, OH · On-site
$15.50 - $17/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... Ensures common area/lobby is clean * Performs laundry functions as directed * All other duties as ...
Front Desk Agent
Columbus, OH · On-site
$15.50 - $17/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... Ensures common area/lobby is clean * Performs laundry functions as directed * All other duties as ...
Front Desk Agent
Columbus, OH · On-site
$13.25 - $16.75/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... common area/lobby is clean • Performs laundry functions as directed • All other duties as ...
Front Desk Agent
Columbus, OH · On-site
$13.25 - $16.75/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... common area/lobby is clean • Performs laundry functions as directed • All other duties as ...
Front Desk Agent
Columbus, OH · On-site
$13.25 - $16.75/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... Ensures common area/lobby is clean * Performs laundry functions as directed * All other duties as ...
Front Desk Agent
Columbus, OH · On-site
$13.25 - $16.75/hr
Guest Service Agent/Front Desk Agent Polaris Columbus Residence Inn by Marriott Second Shift Hours ... Ensures common area/lobby is clean * Performs laundry functions as directed * All other duties as ...
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices ...
Service Desk Analyst I (Columbus)
$19.75 - $27/hr
About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for ... Troubleshoot and resolve common end-user issues related to desktops, laptops, mobile devices ...
front Desk-2
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
front Desk-2
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Supervisor
Columbus, OH · On-site
$16 - $20.50/hr
Front Desk Supervisor Hotel Department: Front Desk Reports to: Director of Rooms FLSA: Non-Exempt ... Have the ability to work with staff that speaks different languages; ability to respond to common ...
Front Desk Supervisor
Columbus, OH · On-site
$16 - $20.50/hr
Front Desk Supervisor Hotel Department: Front Desk Reports to: Director of Rooms FLSA: Non-Exempt ... Have the ability to work with staff that speaks different languages; ability to respond to common ...
Front Desk Attendant
Dublin, OH · On-site
$12.25 - $15.75/hr
Position Summary The Front Desk Associate serves as the first point of contact for members, guests ... Monitor lobby and common areas to ensure readiness and presentation standards * Report maintenance ...
Front Desk Attendant
Dublin, OH · On-site
$12.25 - $15.75/hr
Position Summary The Front Desk Associate serves as the first point of contact for members, guests ... Monitor lobby and common areas to ensure readiness and presentation standards * Report maintenance ...
Front Desk Clerk-Commons
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk-Commons
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Supervisor
Grove City, OH · On-site
$16 - $20.75/hr
To lead the front desk team and address any guest concerns during shift. Key Areas of ... Have the ability to work with staff that speaks different languages; ability to respond to common ...
Front Desk Supervisor
Grove City, OH · On-site
$16 - $20.75/hr
To lead the front desk team and address any guest concerns during shift. Key Areas of ... Have the ability to work with staff that speaks different languages; ability to respond to common ...
Front Desk Clerk-Commons
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Clerk-Commons
Columbus, OH · On-site
$13.50 - $16.75/hr
Front Desk Site Lead Job Statement Ensuring the safety and security of the building and its ... common areas of the building. 7. Report any hazardous conditions or emergency situations to ...
Front Desk Associate
Columbus, OH · On-site
$13 - $16.75/hr
Front Desk Associate The Front Desk Associate is responsible for ensuring guests are checked in and ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...
Front Desk Associate
Columbus, OH · On-site
$13 - $16.75/hr
Front Desk Associate The Front Desk Associate is responsible for ensuring guests are checked in and ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...
Common Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do common desk jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for common desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are popular job titles related to Common Desk jobs?
For Common Desk jobs, the most frequently searched job titles are:
What job categories do people searching Common Desk jobs look for?
The top searched job categories for Common Desk jobs are:
What cities are hiring for Common Desk jobs?
Cities with the most Common Desk job openings:
What states have the most Common Desk jobs?
States with the most job openings for Common Desk jobs include:
$16.50 - $21/hr
Full-time
Re-posted 16 days ago
Tata Consultancy Services rating
6.5
Based on 21 frontline employees who took The Breakroom Quiz
176th of 226 rated it services
Job description
Job Summary:
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk Agent to assist with technical support. The role involves diagnosing and resolving technical issues, documenting interactions, and providing guidance to end-users.
Responsibilities:
• Assist in maintaining knowledge base articles and FAQs for common issues.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Document all interactions and resolutions in the service desk ticketing system.
• Escalate complex issues to higher-level support teams as necessary.
• Monitor and follow up on open tickets to ensure timely resolution.
• Participate in service improvement initiatives and contribute to team goals.
• Provide guidance and training to end-users on software and hardware usage.
• Respond to incoming support requests via phone, email, or chat in a timely manner.
• Adhere to all SLA’s for ticket handling and KPI’s associate to technician and group performance
• Coordinate training and documentation of troubleshooting and support processes
• Diagnose issues and requests using remote control tool capability, and when possible implement corrective actions and Identify opportunities to increase first call resolution rates by identifying trends
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Provide Level 1 assistance to inquiries into the features, functions, and usage of software.
• Receive, categorize, prioritize, log, troubleshoot and monitor all tickets (e.g., Incidents, inquiries, and Service Requests)
• Utilize a pre-defined template on every call and fill out each template completely
• Willing to work in 24/5 shift rotation (including holidays)
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 3 - 8 Years of experience
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Willing to work in 24/5 shift rotation (including holidays)
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
Tata Consultancy Services is a leading IT services company, and they are seeking a Service Desk Agent to assist with technical support. The role involves diagnosing and resolving technical issues, documenting interactions, and providing guidance to end-users.
Responsibilities:
• Assist in maintaining knowledge base articles and FAQs for common issues.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity.
• Document all interactions and resolutions in the service desk ticketing system.
• Escalate complex issues to higher-level support teams as necessary.
• Monitor and follow up on open tickets to ensure timely resolution.
• Participate in service improvement initiatives and contribute to team goals.
• Provide guidance and training to end-users on software and hardware usage.
• Respond to incoming support requests via phone, email, or chat in a timely manner.
• Adhere to all SLA’s for ticket handling and KPI’s associate to technician and group performance
• Coordinate training and documentation of troubleshooting and support processes
• Diagnose issues and requests using remote control tool capability, and when possible implement corrective actions and Identify opportunities to increase first call resolution rates by identifying trends
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Provide Level 1 assistance to inquiries into the features, functions, and usage of software.
• Receive, categorize, prioritize, log, troubleshoot and monitor all tickets (e.g., Incidents, inquiries, and Service Requests)
• Utilize a pre-defined template on every call and fill out each template completely
• Willing to work in 24/5 shift rotation (including holidays)
Qualifications:
Required:
• BACHELOR OF COMPUTER SCIENCE
• 3 - 8 Years of experience
• Excellent interpersonal skills and team co-ordination
• Hands-on experience in supporting IT Service Desk
• Proactive, effectively addressing Incidents and Service Requests, having efficient policies and procedures, and using appropriate tools
• Willing to work in 24/5 shift rotation (including holidays)
Company:
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001+ employees. The company is currently Late Stage.
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