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Central Transport

Tractor Tech

Columbus, OH

$32/hr

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated ...

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Kronos Workforce Central Consultant

SoftSages Technology

Columbus, OH • On-site

Contractor

Re-posted 18 days ago

Job description

Company Description
Job Description
Job Description:
Mandatory Relevant Experience:
  • 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience.
  • Experience with large workforce use of Kronos (i.e. over 10,000 employees)
  • Experience supporting Kronos for union/bargaining unit workforce

Preferred:
  • WFC Configuration and alignment with Organization Pay Rules
  • WFC Mobile Application Support
  • Time Clock Management/Management of Time Cards
  • Intouch
  • Series 4000
  • Other time capture devices
  • Integration to PeopleSoft Application
  • BizTalk
  • Workforce Integration Manager
  • WFC Architecture and Technology support including SQL Server database support
  • Public Sector experience
  • Application management/outsourcing experience
  • Kronos application patch, bundle, or image experience (WFC 7.0 or higher)
  • Excellent verbal and written communication skills
  • Ability to interface and resolve issues across all levels of an organization
  • Writing WFC reports

Role Description:
  • Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application
  • Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application
  • Consult on application aspects of break/fix approaches and planned enhancements
  • Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application
  • Work to understand customer issues and communicate these issues to various stakeholders
  • Maintain the Kronos Workforce Central Operation Processes
  • Proactively identify and implement service improvements in operational delivery processes
  • Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment
  • Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation
  • Document results of analysis in Event / Incident Management database
  • Help drive Kronos Workforce Central performance improvements
  • Assist in validating Kronos Workforce Central contract performance
  • Customize Kronos software to meet the State's needs
  • Program SQL based queries and views to develop interfaces and customized reports
  • Provide program specific training and follow-up support for new agencies
  • Develop documentation for the configuration of the software based on discovery and union contracts
  • Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software

Qualifications
4 year college degree.
Project Management Professional (PMP) certification.
Kronos WFC training courses (please list).
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply