Zoetis
Zoetis

60 Zoetis Customer Service Jobs Hiring Near You

WI · On-site

$90 - $150/hr

... and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. Interact with customers following all Zoetis promotional guidelines.

$69K - $100K/yr

... customer facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned US sales territory. The DSC will also be ...

$69K - $139K/yr

... and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account. * Interact with customers following all Zoetis promotional guidelines.

Compliance and execution of EHS-regulations (Zoetis, US). Compliance and execution of standards and ... Strong commitment to product quality, customer service, and continuous improvement. * Ability to ...

Compliance and execution of EHS-regulations (Zoetis, US). Compliance and execution of standards and ... Strong commitment to product quality, customer service, and continuous improvement. * Ability to ...

$146 - $209/hr

... customer experiences, including campaign integration, self-service capabilities, and digital ... Partnering closely with Zoetis Technology and Development teams, you will translate business needs ...

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Showing results 41-60

Zoetis Jobs Information

What is it like to work at Zoetis?

Zoetis is a global animal health company that values innovation, collaboration, and a commitment to improving the health and well-being of animals and people. The company's work environment is characterized by a diverse team of professionals from various backgrounds and disciplines, working together to develop and deliver a range of products and services that address the needs of veterinarians, farmers, and pet owners. Working at Zoetis may appeal to candidates who are passionate about animal health, enjoy working in a dynamic and fast-paced environment, and are motivated by the opportunity to make a positive impact on the lives of animals and people around the world.

What makes Zoetis an attractive place to work?

Zoetis is a leading global animal health company that plays a significant role in advancing the health and well-being of animals and people worldwide. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge projects and develop their skills in a supportive and inclusive setting. By joining Zoetis, professionals can contribute to making a meaningful impact in the lives of animals and people, while also enjoying opportunities for career growth and professional development in a stable and growing industry.

Do workers at Zoetis get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and September 2026.

Does Zoetis pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

At Zoetis, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
93% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Zoetis affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Zoetis?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Zoetis worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Zoetis workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Zoetis workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Zoetis?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Zoetis managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Zoetis spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Zoetis?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Zoetis job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and November 2025.

Is working at Zoetis good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Zoetis feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Zoetis get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and September 2026.

Is it stressful to work at Zoetis?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Zoetis enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Zoetis recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Zoetis?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Zoetis?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people think Zoetis’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Zoetis is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and September 2026.
Infographic showing various Customer Service job openings at Zoetis in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Remote job distribution.

Category Sourcing Manager

- Zoetis Belgium S.A.

Portage, MI • On-site

Full-time

Re-posted 11 days ago


Job description

Position Summary:

The Category Sourcing Manager is responsible for supporting several categories of scientific services spend for Zoetis Veterinary Medicine Research & Development (VMRD) to meet the business needs of the organization. This role partners closely with Finance, Legal, and other Procurement teams (Corporate and Manufacturing) to ensure purchases are within budget and compliant with Zoetis Finance, Legal, and Procurement policies. In partnership with key stakeholders, the role builds category and vendor strategies, identifies supply and commercial risks, and develops mitigation plans to protect continuity, quality, and cost. The role also leads supplier relationship management activities to drive performance, collaboration, and continuous improvement across the supplier base.
Key Responsibilities:

  • Serve as the primary point of contact for internal customers.
  • Identify potential vendors, analyze competitive bids, negotiate costs and terms, document competitive/negotiated savings, and recommend the appropriate purchasing method.
  • Drive vendor strategies and cost-savings initiatives across assigned scientific-services categories (e.g., CRO/contract research services and regulatory outsourced services such as translations).
  • Issue RFQs/RFPs to approved suppliers; coordinate stakeholder -supplier Q&A; and compile side-by-side bid comparisons (pricing structure, timelines, assumptions/exclusions, and risk/capacity signals).
  • Manage supplier relationships by coordinating regular business reviews, vendor presentations, performance discussions, and acting as the main communications point of contact.
  • Interface with external partners to troubleshoot business, service, and relationship issues to ensure contractual obligations and service levels are met.
  • Support development of a competitive vendor base to create and sustain advantage for VMRD and better leverage external spend.
  • Partner with Procurement Associates to resolve complex invoicing issues, respond to internal customer inquiries, support purchasing and financial systems, and review purchase order requests.
  • Work with Legal to ensure appropriate agreements are in place (e.g., MSAs, SOWs, confidentiality, data/privacy, IP/ownership, and publication terms as applicable) to enable continuity of internal customers' work.
  • Analyze VMRD spend and trends; maintain and refresh category plans/strategies, preferred supplier lists, and sourcing pipelines as needed.


Qualifications:

  • Bachelor's degree in business, Finance, Supply Chain, or a scientific discipline.
  • 3+ years of strategic sourcing/procurement experience within an R&D organization or supporting scientific services spend.
  • Demonstrated experience running end-to-end sourcing events (RFx), negotiating terms, and documenting savings/value.Working knowledge of contracts and common scientific-services commercial structures (rate cards, milestone-based SOWs, T&M, change controls).
  • Proficiency with MS Office Suite; experience with procurement/ERP tools such as Oracle and/or SAP, Ariba (CatMan), Spend Control Tower, and BI/reporting tools.


Skills & Attributes:

  • Strong stakeholder partnership skills: ability to influence and drive alignment across scientific, finance, and legal partners.
  • Analytical mindset with comfort working in ambiguous, fast-moving R&D environments.
  • Clear written and verbal communication; able to summarize options, tradeoffs, and recommendations for decision makers.High integrity and attention to detail; consistent adherence to policies and documentation requirements.


Work Model: Hybrid 50% in Kalamazoo, Michigan.
Travel: as business needs dictate.

Full timeRegularColleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.