60 Zoetis Customer Service Jobs Hiring Near You

Role Description
At Zoetis, our Core Beliefs form the foundation of our culture. Our Core Behaviors describe a common set of actions that demonstrate these Core Beliefs. Our Core Behaviors include:
- Our Colleagues Make the Difference
- Always Do the Right Thing
- Customer Obsessed
- Run It Like You Own It
- We Are One Zoetis
We are seeking a highly motivated individual for Associate Inside & Digital Sales Representative, U.S. Petcare Division. This is an exciting opportunity to perform at a high level while working with multiple teams throughout the Inside & Digital Sales Business Unit. The primary responsibility is to drive sales performance within the assigned geography by utilizing solution selling, territory management, leveraging Zoetis resources, maximizing organizational relationships, and pursuing professional development.
This position requires limited travel, including attending regional and national sales meetings and participating in onsite educational trainings.
Primary Responsibilities:
Sales Performance

• Meet and exceed overall sales objectives (quota) both overall and for key growth products within the assigned geography.
• Successfully launch new product and service offerings.
• Effectively balance a broad portfolio to ensure sales opportunities to achieve territory and business needs.
• Demonstrate success in other key sales metrics such as growth rates, improving the overall health of the business.

Solution Selling Skills, Technical Knowledge, and Customer Value Delivery

• Consistently demonstrate Solution Selling capabilities.
• Consistently build and demonstrate technical knowledge, verbal fluency, and veterinary practice expertise.
• Build effective relationships with and service all targeted hospitals / personnel to ensure you maintain and grow relevance and access within each account.
• Interact with customers following all Zoetis promotional guidelines.
• Use insight and consultative selling techniques to teach clients about their industry and offer unique perspectives on their business, which link to Zoetis solutions (become a trusted advisor).

Territory Management and Teamwork

• Meet and exceed department Key Performance Indicator(s) target(s) including measures for customer engagement and utilization of Zoetis tools and technologies to maximize Territory effectiveness.
• Develop and execute an annual Territory Business Plan that leverages industry insights, territory SWOT analysis, strategies, and tactics.
• Develop and implement SMART goals that incents balanced performance across the Zoetis portfolio, and utilizes key Zoetis resources, while delivering cross functional collaboration.
• Effectively use Zoetis resources (samples, educational materials, and events) to maximize ROI.
• Utilize our Customer Relationship Management system to identify account growth opportunities.
• Conduct quarterly business reviews with Inside and Digital Sales Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize territory performance.
• Work with all Zoetis colleagues in a professional manner to include consistently meeting expectations around integrity/compliance, work-ethic, role/responsibility, conduct, effective communication, all administrative responsibilities, and overall teamwork.

Organizational Relationships

• Ability to work in a cross-functional team-based environments and through a variety of platforms (in-person and virtual).
• Align with and influence internal (Zoetis employees) and external (Zoetis customers) stakeholders.
• Adept at working in highly fluid, complex, and ever-changing environments.

Professional Development

• Successfully complete extensive product and industry Learning and Development curriculum developed and taught by Zoetis.
• Successfully complete an annual Individual Development Plan.
• Exhibit willingness to accept and incorporate feedback.

Education and Experience

• Undergraduate degree (BS/BA) preferred, Associate degree required
• Animal Health experience and knowledge of veterinary medicine preferred
• Accountable for results
• Success in previous roles including creatively finding opportunities or solving problems to drive sales performance
• Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
• Adept at working in highly fluid, complex, and ever-changing environments
• Uses analytics and insights to enhance decision-making and tactical execution
• Follow-through and attention to detail.
• Ability to manage assigned expense budgets
• Strategic Selling Skills
• Customer focused
• Ability to articulate complex concepts in a succinct manor
• Professional demeanor and presentation style
• Highly focused and results oriented, able to identify and manage goals and priorities
• Demonstrated ability to work independently and in a close team environment
• Exhibit willingness to accept and incorporate feedback

• Computer skills (MS Office, Outlook, and ability to learn Zoetis systems)

The US base salary range for this full-time position is $54,106 - $96,400. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.