Senior Software Engineer
$125K - $165K/yr
Build, manage, and scale the Search infrastructure at Zendesk - a combination of self-managed clusters and AWS-managed services. Come help us further improve our infrastructure automation so that we ...
22 Zendesk Infrastructure Manager Jobs Hiring Near You
Senior Software Engineer
$125K - $165K/yr
Build, manage, and scale the Search infrastructure at Zendesk - a combination of self-managed clusters and AWS-managed services. Come help us further improve our infrastructure automation so that we ...
Forward Deployed Engineer
$200K - $300K/yr
... infrastructure (AWS) and Metaflow * AI Fluency: Deep understanding of the LLM ecosystem. You know ... Zendesk and AI Agents * Background in FDE, Professional Services or Technical Account Management ...
Forward Deployed Engineer
$200K - $300K/yr
... infrastructure (AWS) and Metaflow * AI Fluency: Deep understanding of the LLM ecosystem. You know ... Zendesk and AI Agents * Background in FDE, Professional Services or Technical Account Management ...
Forward Deployed Engineer
$200K - $300K/yr
... infrastructure (AWS) and Metaflow * AI Fluency: Deep understanding of the LLM ecosystem. You know ... Zendesk and AI Agents * Background in FDE, Professional Services or Technical Account Management ...
Forward Deployed Engineer
$200K - $300K/yr
... infrastructure (AWS) and Metaflow * AI Fluency: Deep understanding of the LLM ecosystem. You know ... Zendesk and AI Agents * Background in FDE, Professional Services or Technical Account Management ...
Forward Deployed Engineer
California, MO · On-site
$200 - $300/hr
... infrastructure (AWS) and Metaflow. * Deep understanding of the LLM ecosystem: evaluate model ... Zendesk and AI Agents. * Background in FDE, Professional Services or Technical Account Management ...
Forward Deployed Engineer
California, MO · On-site
$200 - $300/hr
... infrastructure (AWS) and Metaflow. * Deep understanding of the LLM ecosystem: evaluate model ... Zendesk and AI Agents. * Background in FDE, Professional Services or Technical Account Management ...
Senior Sales Engineer
Austin, TX · Hybrid
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Posted today
Senior Sales Engineer
Austin, TX · Hybrid
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Posted today
Senior Sales Engineer
Austin, TX · Hybrid
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Posted today
Senior Sales Engineer
Austin, TX · Hybrid
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Posted today
Senior Sales Engineer
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Senior Sales Engineer
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Senior Sales Engineer
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Senior Sales Engineer
$188K - $282K/yr
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or ... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense ...
Manager of Strategic Sourcing, Software and Engineering
San Francisco, CA · On-site
$152K - $196K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
San Francisco, CA · On-site
$152K - $196K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
$132K - $170K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
$132K - $170K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
Madison, WI · On-site
$130K - $168K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
Madison, WI · On-site
$130K - $168K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
Austin, TX · On-site
$127K - $165K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Manager of Strategic Sourcing, Software and Engineering
Austin, TX · On-site
$127K - $165K/yr
Demonstrated subject matter expertise in AI infrastructure, including RAG frameworks, AI gateways ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
You will be the architect of our compliance infrastructure, a trusted advisor to Legal and HR ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
You will be the architect of our compliance infrastructure, a trusted advisor to Legal and HR ... Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of ...
Senior Counsel, Product (AI)
Madison, WI · On-site +1
$140K - $190K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Madison, WI · On-site +1
$140K - $190K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
San Francisco, CA · On-site +1
$164K - $223K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
San Francisco, CA · On-site +1
$164K - $223K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Austin, TX · On-site
$138K - $187K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Austin, TX · On-site
$138K - $187K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Madison, WI · On-site +1
$140K - $190K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Madison, WI · On-site +1
$140K - $190K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Austin, TX · On-site +1
$138K - $187K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
Austin, TX · On-site +1
$138K - $187K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
$142K - $194K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
$142K - $194K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
San Francisco, CA · On-site +1
$164K - $223K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Senior Counsel, Product (AI)
San Francisco, CA · On-site +1
$164K - $223K/yr
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the ... Ability to prioritize and manage multiple projects in a fast-paced environment while effectively ...
Zendesk Jobs Information
What is it like to work at Zendesk?
Zendesk is known for its collaborative and customer-centric culture, prioritizing employee well-being and creativity in a dynamic work environment. The company has a flat organizational structure, with cross-functional teams working together to drive innovation and customer satisfaction, and offers flexible work arrangements to support work-life balance. Working at Zendesk may appeal to candidates who value a mission-driven organization that empowers employees to make a positive impact on customers and communities worldwide.
What makes Zendesk an attractive place to work?
Zendesk is a well-established leader in the customer service software industry, known for its innovative approach to helping businesses deliver exceptional customer experiences. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on employee well-being and growth. Joining Zendesk offers opportunities to contribute to the development of cutting-edge technology, work with a diverse and global team, and advance in a rapidly evolving industry with a strong commitment to social responsibility.
What other companies are hiring for Infrastructure Manager jobs?
What are the most popular jobs at Zendesk?
What are the most popular categories at Zendesk?
$125K - $165K/yr
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Description
Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Information Technology, Engineering, or closely related quantitative discipline.
Special Skill Requirements:
Any suitable combination of education, training, and experience is acceptable. Experience can be gained through coursework, scholastic achievement, or work experience.
Stay on top of new cloud services and evaluate whether cloud-native alternatives can replace our stack components. Continue to strive toward a fully automated infrastructure. Evaluate new instances to resolve the best price point as we work with our provider on long term pricing. Continue to enhance the tools we use daily to control our clusters. Work closely with product management when new features are being considered by being an advocate for not impacting performance of existing APIs. Experience operating large systems at scale. Build, manage, and scale the Search infrastructure at Zendesk - a combination of self-managed clusters and AWS-managed services. Come help us further improve our infrastructure automation so that we can continue to grow with Zendesk and our customers. Telecommuting Permitted.
Minimum Requirements: Master's degree, or foreign equivalent, in Computer Science, Information Technology, Engineering, or closely related quantitative discipline.
Special Skill Requirements:
- Cloud native application development concepts, such as microservices
- Cloud computing technology, such as AWS
- Database fundamentals and SQL
- Elasticsearch
- Virtual machines and containers
- Distributed systems fundamentals, such as replication and fault tolerance
- Ruby on Rails; and Agile methodologies
- Unix CLI basics; and Git
Any suitable combination of education, training, and experience is acceptable. Experience can be gained through coursework, scholastic achievement, or work experience.
The US annualized base salary range for this position is $161,637 - $217,000. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.
Notice of the Filing of the Application for Permanent Employment Certification
Contact Information: To apply, please submit resume (and reference the Case Number21-12915 at the bottom of this Notice) to: globalmobility@zendesk.com
This notice is being provided as a result of the filing of an Application for Permanent Employment Certification (ETA Form 9089). This Notice of Filing will be posted between 30 and 180 days before filing the permanent labor certification application. The employer intends to permanently employ a foreign national in the job opportunity described above. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor. The address of the Certifying Officer is: United States Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.
Notice of the Filing of the Application for Permanent Employment Certification
Contact Information: To apply, please submit resume (and reference the Case Number21-12915 at the bottom of this Notice) to: globalmobility@zendesk.com
This notice is being provided as a result of the filing of an Application for Permanent Employment Certification (ETA Form 9089). This Notice of Filing will be posted between 30 and 180 days before filing the permanent labor certification application. The employer intends to permanently employ a foreign national in the job opportunity described above. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the U.S. Department of Labor. The address of the Certifying Officer is: United States Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
About Zendesk
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2007