28 Windfall Customer Service Jobs Hiring Near You

As our Workplace Coordinator, you'll be the first person that greets our Windfall employees and visitors. You will be responsible for overseeing day-to-day office operations, contributing to our company culture, and keeping our team happy with an amazing work environment. This role will require you to be on-site 5 days a week in our SF office.

Our mission is to change how organizations perceive and use people data. We hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.

• Greet employees and visitors at the front desk, managing the intercom system and acting as the primary point of contact for property management, vendors, and deliveries to the office
• Keep the kitchen and lunch area tidy and running by preparing coffee, loading/unloading the dishwasher, and ordering/stocking snacks and drinks, managing the daily lunch service via our vendor (Forkable) 
• Maintaining the upkeep of our conference rooms, phone booths and shared spaces, ensuring AV equipment is working, whiteboards are cleared and ready to use, and tables and chairs are tidy
• Manage and report on office inventory and order supplies (kitchen, general office, restroom) as needed
• Process incoming and outgoing mail and packages, shipping items, depositing checks, and scanning or routing important documents
• Responsible for managing office seating, floor plan, and setting up employee workstations for new hires
• Manage swag inventory including  welcome packages for new hires, customer thank yous, and support for marketing field events 
• Organize employee engagement activities, including team events, company parties, employee celebrations, happy hours, etc., both virtually and/or physically
• Support the Marketing team by coordinating shipments of event materials, booth assets, and swag to and from conferences, field events, and customer meetings
• Come up with ideas for improving the workspace and employee experience 
• Provide support for planning, coordination, travel, and logistics for company events and offsites while taking budget into consideration 
• Assist with other administrative tasks, as needed, providing cross-functional support

• 2+ years of experience in workplace operations or office management (preferably in a startup or high-growth company)
• Experience supporting Marketing, including office and field events
• Strong written and verbal communication skills, with the ability to build effective relationships and maintain a professional presence when interacting with executives and stakeholders
• Proficient in Google Suite and Slack
• Proactively anticipates office needs and takes ownership of creating a thoughtful, high-touch workplace experience while effectively managing priorities and projects
• A desire to learn, contribute, and add value every single day