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60 Whatnot It Systems Engineer Jobs Hiring Near You

Whatnot

IT Systems & Ops Engineer

Los Angeles, CA · On-site

$100K - $120K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... Role As our IT Support Engineer, you will be the frontline owner of our IT support experience ...

Whatnot

Finance Systems Analyst

San Francisco, CA · On-site

$131K - $160K/yr

Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable ... IT, Security, People, and external vendors. * Reduce manual work and operational risk by building ...

Whatnot

Engineering Manager, Seller Growth

New York, NY · On-site

$245K - $290K/yr

... Whatnot's seller onboarding and education platform. You'll own the systems that identify seller ... support it. * Drive platform investments that enable educational content to be delivered ...

Whatnot

Senior Business Systems Analyst

San Francisco, CA · On-site

$158K - $175K/yr

Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable ... Bachelor's degree in Management Information Systems, Engineering, Computer Science, or related ...

Whatnot

Staff Software Engineer

San Francisco, CA · On-site

$230K - $290K/yr

Help Whatnot scale through its next phase of hypergrowth, ensuring our systems remain resilient as ... technology companies that saw significant year-over-year user or revenue growth. * A proven track ...

Whatnot

Senior Software Engineer

San Francisco, CA · On-site

$207K - $230K/yr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... technology companies. * Experience building and operating scalable backend or full-stack systems in ...

Whatnot

Android Engineer, Seller Engineering

New York, NY · On-site

$195K - $290K/yr

... on Whatnot. You'll design and build mobile experiences and systems that sit at the heart of the ... As our next Senior Android Engineer you should have 5+ years of experience building and shipping ...

Whatnot

Software Engineer, Trust & Risk

San Francisco, CA · On-site

$170K - $230K/yr

Role The Trust and Risk, Fraud, and Integrity teams at Whatnot are responsible for building systems ... As our next Software Engineer you should have 7+ years of total software engineering experience ...

Whatnot

Software Engineer, Data Platform

San Francisco, CA · On-site

$190K - $270K/yr

Make key decisions about how data systems should be integrated across Whatnot, and then partner ... Experience managing cloud technologies (AWS or Google Cloud) and comfort with infrastructure-as ...

Whatnot

Data Engineer, CX

San Francisco, CA · On-site

$180K - $260K/yr

Role Data is crucial to Whatnot's mission to bring people together through commerce. As our newest Data Engineer , you'll build and scale the systems that power data-driven decisions across the ...

Whatnot

Senior Software Engineer

Los Angeles, CA · On-site

$140 - $210/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... technology companies. * Experience building and operating scalable backend or full-stack systems in ...

New

Whatnot

Senior Software Engineer

San Francisco, CA · On-site

$140 - $210/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... technology companies. * Experience building and operating scalable backend or full-stack systems in ...

Whatnot

Senior Software Engineer

Seattle, WA · On-site

$140 - $210/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... technology companies. * Experience building and operating scalable backend or full-stack systems in ...

New

Whatnot

Senior Software Engineer

Manhattan, NY · On-site

$140 - $210/hr

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and ... technology companies. * Experience building and operating scalable backend or full-stack systems in ...

Whatnot

Software Engineer, Ads

New York, NY · On-site

$170K - $230K/yr

Role Ads is a growing engineering team at Whatnot dedicated to building systems & features to help Sellers grow their business. As a software engineer on the Ads team, the most important qualities ...

Whatnot

Software Engineer, Messaging Platform

New York, NY · On-site

$170K - $230K/yr

Role The Messaging Platform team builds the systems that help teams across Whatnot deliver the ... As a Backend Engineer on Messaging Platform, you will build the backend systems, APIs, and platform ...

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Infographic showing various It Systems Engineer job openings at Whatnot in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

IT Systems & Ops Engineer

Whatnot

Los Angeles, CA • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 hours ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
As our IT Support Engineer, you will be the frontline owner of our IT support experience, managing the daily support queue while providing local hub coverage for our [location] office. This role combines hands-on user support with systems administration, process improvement, and automation-ensuring employees have seamless access to tools and support from onboarding through offboarding.
You'll work closely with senior IT engineers and cross-functional stakeholders to maintain high service standards, enforce SLAs, and contribute to strategic initiatives like our JSM migration, Gleanbot AI deployment, and device enforcement.
As our IT Support Engineer, you will:
  • Own and manage the IT support queue in Jira Service Management, ensuring SLA compliance and high customer satisfaction scores
  • Administer user accounts and access across Okta, Google Workspace, Slack, Zoom, and other corporate applications
  • Execute employee onboarding and offboarding processes with attention to security, compliance, and user experience
  • Provide local IT support for office employees including in-person troubleshooting, conference room setup, and hardware support
  • Build workflow automations in JSM, Okta Workflows, and iPaaS tools to reduce manual work and improve efficiency
  • Create and maintain IT documentation, SOPs, and knowledge base articles for self-service
  • Travel periodically to other offices or company events to provide onsite support
  • Partner with cross-functional teams (Security, Finance, Marketing/Events, People) to ensure exceptional employee IT experience
  • Contribute to IT projects and strategic initiatives while maintaining day-to-day support excellence
You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
Join our growing IT team! You will work cross-functionally with our Security, Finance, Marketing/Events, and People teams, as well as stakeholders across the company to ensure we are providing all employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job.
You should have strong internal customer support skills, excellent problem-solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with the tools listed below, as well as the curiosity and adaptability to learn new ones.
In addition to 3-5 years of experience in IT support or operations roles, you should have:
Required Experience & Skills
  • Hands-on Okta administration including user provisioning, SSO configuration, group management, and app assignments
  • Google Workspace administration including user management, groups, Drive administration, and security settings
  • Jira Service Management (or similar ticketing platforms like Zendesk, Freshservice, ServiceNow) with demonstrated SLA management
  • Slack and Zoom administration for user management and configuration
  • Strong understanding of onboarding & offboarding processes with ability to translate business needs into technical requirements
  • Proven ability to meet and maintain SLAs in a support queue environment
  • Experience building automations in workflow tools (Okta Workflows, Zapier, Make, or similar iPaaS platforms)
  • macOS support expertise including troubleshooting, configuration, and user training
  • Understanding of identity and access management concepts (SSO, SAML, SCIM, OAuth)
  • Strong written and verbal communication skills for user-facing support across all levels including executives
  • Detail-oriented with excellent organizational and documentation skills
Preferred Experience
  • Familiarity with access management platforms like Lumos
  • Experience with MDM systems (Kandji, Jamf, Intune) and device compliance
  • Knowledge of security and privacy tools (Verkada, Nightfall, Proofpoint preferred)
  • Understanding of networking basics including Wi-Fi troubleshooting, VPN, cloud-based SD-WAN (Cisco Meraki)
  • Experience with Atlassian products (Jira, Confluence)
  • Prior work in fast-growing tech companies or startups
  • Experience supporting remote and distributed teams
Benefits
  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for mental/physical wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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