Westchester Medical Center
Westchester Medical Center

60 Westchester Medical Center Call Center Representative Jobs Hiring Near You

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Westchester Medical Center Jobs Information

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What is it like to work at Westchester Medical Center?

Westchester Medical Center is a patient-centered organization that prioritizes teamwork, compassion, and innovation in its mission to provide high-quality healthcare services. The hospital's multidisciplinary teams collaborate to deliver care in a fast-paced, dynamic environment that emphasizes evidence-based practices and ongoing education. Working at Westchester Medical Center may appeal to healthcare professionals seeking a challenging and rewarding career in a leading academic medical center with opportunities for professional growth and development.
Infographic showing various Call Center Representative job openings at Westchester Medical Center in the United States as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, 3% Part Time, and 2% Temporary. Highlights an 98% Physical, and 2% Remote job distribution.
MRI Technologist Supervisor

MRI Technologist Supervisor

Westchester Medical Center

Valhalla, NY • On-site

Full-time

Posted 22 days ago


Job description

 This position is with the Civil Service Union (CSEA) and is NYS Pension eligible. 

Internal Posting Dates:

 Summary:

The MRI Technologist Supervisor is responsible for assisting in the management of the day to day operations of the MRI Department at Westchester Medical Center. Responsibilities include supervising, training, and providing technical consultation to technologists involved in taking MRI images of various designated portions of the body prescribed by clinical providers, ensuring the safety and operation of equipment, and maintaining Radiology files following established protocols and procedures.

Licenses/Certifications:
Possession of a valid license and current registration, issued by the New York State Department of Health, as a Radiologic Technologist in the field of diagnostic radiography, and three years of experience in a hospital x-ray department or a private radiological service where the primary function of the position was performing diagnostic work using radiology equipment.

Special Requirements:

Must be certified and maintain current registration with the American Registry of Radiologic Technicians (ARRT) in the field of Magnetic Resonance Imaging.