ZipRecruiter

Log In

West Shore Home

60 West Shore Home Program Development Manager Jobs Hiring Near You

West Shore Home

Customer Service Specialist

Minneapolis, MN · On-site

$25 - $27/hr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Provides data and feedback to the General Manager, Customer Service Managers, In-Home Sales Manager ...

West Shore

Customer Service Representative

Tampa, FL · On-site

$20 - $22/hr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Report customer escalations/emergencies directly to the General Manager and Customer Service ...

West Shore Home

Scheduling Coordinator

Harrisburg, PA · On-site

$19.39 - $20.39/hr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Employee Referral Program * Employee Discount Program * Paid training and unlimited professional ...

West Shore

Customer Service Specialist

Andover, MA · On-site

$25 - $27/hr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Report customer escalations/emergencies directly to the General Manager and Customer Service ...

West Shore Home

Staff Accountant

Harrisburg, PA · On-site

$54K - $71K/yr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Employee Discount Program Culture and Community: We believe that when employees feel valued and ...

West Shore

Customer Service Specialist

Minneapolis, MN · On-site

$25 - $27/hr

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Provides data and feedback to the General Manager, Customer Service Managers, In-Home Sales Manager ...

West Shore

Permitting Specialist

San Marcos, TX · On-site

$20 - $25/hr

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees ... Maintain open communication with sales consultants and management to ensure accuracy. Minimum ...

previous pagenext page

Showing results 21-40

All JobsWest Shore Home JobsWest Shore Home Program Development Manager Jobs

West Shore Home Jobs Information

What is it like to work at West Shore Home?

West Shore Home is a company that values a collaborative and customer-centric culture, prioritizing teamwork and open communication among employees. The company's mission-driven approach is reflected in its flat organizational structure, which allows for direct access to leadership and encourages employee growth and development. Working at West Shore Home may appeal to individuals who are passionate about delivering exceptional customer experiences and are motivated by a fast-paced, dynamic work environment that fosters innovation and continuous improvement.

What makes West Shore Home an attractive place to work?

West Shore Home is a leading manufacturer of high-quality, custom-built home furnishings, with a strong reputation for innovative products and exceptional customer service. The company's workplace culture values collaboration, creativity, and employee growth, offering a dynamic and supportive environment where team members can develop their skills and contribute to the company's success. Joining West Shore Home provides opportunities for professionals to make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.
What other companies are hiring for Program Development Manager jobs?
Infographic showing various Program Development Manager job openings at West Shore Home in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Specialist

West Shore Home

Minneapolis, MN • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Position: Customer Service Specialist
Location: 8201 Brooklyn Blvd #100, Minneapolis, MN 55445
Schedule: Monday-Friday, 7:30AM-4:00PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Job Summary:
The Customer Service Specialist will support all Customer Service-related functions in the assigned branch. This position will be accountable for providing a 5-star experience to customers regarding post-installation services by using best judgement calls and knowledge of all products to diagnose and schedule service visits.
Key Role Accountabilities:
  • Accountable for providing 5-star customer service to West Shore Home's customers regarding post-installation services.
  • Responds to customer requests (that arrive via phone, email, text, website, or through other Company employees) for support due to issues relating to post-installation services.
  • Reaches out to customers whose installation appointments have resulted as Service Required to verify scope of service needed and arrange for service appointment.
  • Attend and facilitate the mandatory morning Customer Service huddle by following the Customer Service Representative morning huddle agenda.
  • Provides data and feedback to the General Manager, Customer Service Managers, In-Home Sales Manager, and Installation Managers on all service-related issues.

Minimum Requirements:
  • High School Diploma or equivalent required.
  • Experience with Salesforce preferred.
  • Strong written and verbal communication skills.

Benefits:
  • Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
  • 401(k) Retirement Plan with company match
  • HSA plan with company match
  • Paid holidays and paid time off (PTO)
  • Employee Referral Program
  • Employee Discount Program

Compensation:
  • The approximate hourly pay for this position is $25-$27 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Apply