ITS Coordinator
$66K - $76K/yr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply

$66K - $76K/yr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
$66K - $76K/yr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Naples, FL · On-site
$66K - $76K/yr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Naples, FL · On-site
$66K - $76K/yr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Peoria, IL · On-site
$17.75 - $23.75/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Peoria, IL · On-site
$17.75 - $23.75/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Peoria, IL · On-site
$22/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Peoria, IL · On-site
$22/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Boston, MA · On-site
$38/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Boston, MA · On-site
$38/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Boston, MA · On-site
$30/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Boston, MA · On-site
$30/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Durham, NC · On-site
$38 - $40/hr
About WeDriveU At WeDriveU, were redefining mobility by providing innovative, people-first ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
Durham, NC · On-site
$38 - $40/hr
About WeDriveU At WeDriveU, were redefining mobility by providing innovative, people-first ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Lansing, IL · On-site
$16.50 - $21.25/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Lansing, IL · On-site
$16.50 - $21.25/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Phoenix, AZ · On-site
$25.86/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Phoenix, AZ · On-site
$25.86/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Boston, MA · On-site
$28/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
Boston, MA · On-site
$28/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Fremont, CA · On-site
$32.95/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Fremont, CA · On-site
$32.95/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Chicago, IL · On-site
$32/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
Chicago, IL · On-site
$32/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
WeDriveU is the leader in shared mobility solutions, operating private shuttle and public transit ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Quick apply
WeDriveU is the leader in shared mobility solutions, operating private shuttle and public transit ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Redmond, WA · On-site
$32.61 - $35.88/hr
WeDriveU is the leader in shared mobility solutions, operating private shuttle and public transit ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Redmond, WA · On-site
$32.61 - $35.88/hr
WeDriveU is the leader in shared mobility solutions, operating private shuttle and public transit ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Durham, NC · On-site
$15 - $20/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Durham, NC · On-site
$15 - $20/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Naples, FL · On-site
$16.37/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Naples, FL · On-site
$16.37/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Concord, NC · On-site
$22/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
Concord, NC · On-site
$22/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... PTO for part-time and full-time positions * Paid holidays * Pet & Legal Insurance Personal ...
$26 - $30/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... and full-time positions Paid holidays Pet & Legal Insurance Personal Development On-the-job ...
Quick apply
$26 - $30/hr
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and ... and full-time positions Paid holidays Pet & Legal Insurance Personal Development On-the-job ...
Do workers at WeDriveU get paid breaks?
Does WeDriveU pay people when they’re sick?
At WeDriveU, are sick days and vacation days separate paid time off?
Is the health insurance from WeDriveU affordable enough for their workers?
Do people get paid time off at WeDriveU?
How far ahead of time do people find out their work schedule?
Do workers at WeDriveU worry about hours?
Do WeDriveU workers get to choose the shifts they work?
How easy is it for WeDriveU workers to change shifts?
How easy is it to get time off at WeDriveU?
Do WeDriveU managers change schedules at the last minute?
Do jobs at WeDriveU spill into time workers aren’t paid for?
How easy is it to take sick days at WeDriveU?
Is working at WeDriveU good if you’re a parent or caregiver?
Do people at WeDriveU feel treated with respect by their managers?
Do people at WeDriveU get to take their breaks without interruption?
Is it stressful to work at WeDriveU?
Do people at WeDriveU enjoy their jobs?
Do people at WeDriveU recommend working with their team?
Do people get enough training when they start at WeDriveU?
Do people get support to advance at WeDriveU?
Do people think WeDriveU’s headquarters understands what’s happening where they work?
Do workers feel well informed about how WeDriveU is doing?

$66K - $76K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Assist all users with IT-related issues using the company's ticketing system.
Provide Level 3 support for software installation, hardware troubleshooting, and configuring new equipment.
Manage the AWS environment, oversee client-facing BI reporting infrastructure, and support the customer success team with reports.
7.0
Based on 22 frontline employees who took The Breakroom Quiz
3rd of 9 rated taxi private hire
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The IT Support Coordinator will be the third level of desktop support for all WeDriveU users, with help from the greater IT team, this person will be the point of contact between multiple vendors that support technological tools used by WeDriveU employees. They will also oversee the BI infrastructure for client facing reporting and assist the customer success team with reports for our clients.
We are looking for critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required.
Duties and Responsibilities:
Assist all users with any IT-related issues utilizing the companys ticketing system.
Level 3 support for users, assisting on software installation and troubleshoot hardware specific to WeDriveU
Configure all new equipment including installation and updating of software, as well as troubleshooting network connections
Manage AWS environment and work with Finance and Customer Success departments
Resolve incidents with all printers, copiers, and scanners for each location, nationwide
Maintain Telecom infrastructure for each location, nationwide (internet service providers, comcast, Verizon, radio networks, locally)
Foster excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
Skills Required and Physical Demands:
3-5 years of desktop support experience
Strong communication and interpersonal skills
Vendor Management for all IT cloud based platforms (Zoom, Docusign, Trillo, etc)
Experience with Lenovo and Dell hardware.
Thorough knowledge and experience in Windows Desktop OS and Windows Server is required.
Experience with AWS, Tableau, and Snowflake is preferred
Clear understanding of LAN/WAN, TCP/IP and SQL is preferred.
Education and Qualifications:
Bachelors Degree is preferred.
Net+, Windows+ and _____ (or higher) Certification highly preferred.
A+ Certification is required.
We Offer
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Emotional Health
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.
Sourced by ZipRecruiter
Trucking
1,001 - 5,000 Employees
Burlingame, CA, US
1988