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63 Vuori Customer Service Jobs Hiring Near You

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat ... We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat ... We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat ... We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ...

Vuori, Inc

Sr. Manager, Loyalty & Membership

Carlsbad, CA · On-site

$137K - $160K/yr

... Customer Service, Product, and Brand Marketing teams to deliver a seamless member experience across all customer touchpoints. What you'll get to do: * Serve as the business owner for Vuori's loyalty ...

Vuori, Inc

Sr. Manager, Loyalty & Membership

Carlsbad, CA · On-site

$137K - $160K/yr

... Customer Service, Product, and Brand Marketing teams to deliver a seamless member experience across all customer touchpoints. What you'll get to do: * Serve as the business owner for Vuori's loyalty ...

Vuori, Inc

Retail General Manager, Domain

Austin, TX · On-site

$76K - $107K/yr

Also, encouraging the team on how to maintain Vuori's standards in retail sales and customer ... A customer service expert, creates experiences and develops relationships with customers, embraces ...

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Vuori Jobs Information

What is it like to work at Vuori?

Vuori is a company that prioritizes a collaborative and dynamic work environment, fostering a culture of innovation and creativity among its employees.

The company's structure is designed to encourage open communication and teamwork, with a flat organizational hierarchy and regular cross-functional meetings. Vuori's headquarters in Carlsbad, California, features an open-concept workspace with natural light, a fitness center, and a rooftop patio, promoting a healthy work-life balance.

Working at Vuori may appeal to candidates who value a fast-paced and entrepreneurial environment, with opportunities to contribute to the development of high-quality activewear products and participate in the company's mission to make a positive impact on the world through sustainable and responsible practices.

What makes Vuori an attractive place to work?

Vuori is a rapidly growing activewear brand known for its high-quality, sustainable products and commitment to innovation in the fashion industry. The company's workplace culture values collaboration, creativity, and employee well-being, offering a dynamic and supportive environment that fosters growth and development. Joining Vuori provides opportunities for professionals to contribute to the brand's mission, develop their skills, and be part of a team that is shaping the future of activewear.

Do workers at Vuori get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Vuori pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Is the health insurance from Vuori affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Vuori?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 40% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Vuori worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Vuori workers get to choose the shifts they work?

Most people get to choose which shifts they work.
87% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Vuori workers to change shifts?

Most people find it easy to change shifts.
91% of people report that it’s easy to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at Vuori?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Vuori managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Vuori spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Vuori?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Vuori feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Vuori get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Vuori?

Some people feel stressed out here.
47% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Vuori enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Vuori recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Vuori?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Vuori?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Vuori’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Vuori is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular jobs at Vuori?
What are the most popular categories at Vuori?
Infographic showing various Customer Service job openings at Vuori in the United States as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Customer Service Agent

Customer Service Agent

Vuori, Inc

Carlsbad, CA • On-site

$19 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at Vuori! As a key player in our Customer Experience loop, you'll engage directly with our customers, helping to solve problems and deliver top-notch service through email, chat, and text. You'll be the voice of Vuori, embodying our core values of creating exceptional products, building lasting relationships, and living extraordinary lives. This is an exciting opportunity to make a real impact on the customer experience, collaborate with a talented team, and grow with one of the fastest-growing apparel brands around. 

In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues. 

What you'll get to do:

  • Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism. 
  • Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution. 
  • Support the onboarding and training of new team members across various tiers (1, 2, and 3). 
  • Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines. 
  • Assist with various support channels, including:  
    • Refund Requests 
    • CS Returns 
    • Retail Support 
    • CS Help 
  • Work alongside the Supervisor to assist with additional tasks as needed. 
  • Participate in team meetings, providing valuable input to enhance service quality and team collaboration. 
  • Take on additional projects and tasks as assigned. 
Qualifications

Who you are:

  • Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree. 
  • Strong passion for delivering exceptional customer experiences. 
  • Well-organized with the ability to manage both personal and team progress. 
  • Skilled in understanding and responding to customer emotions. 
  • Leads by example, demonstrating attention to detail while supporting team members. 
  • Excellent interpersonal, written, and verbal communication skills. 
  • Proficiency in Spanish is a plus. 
  • Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy. 
  • Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems. 
Additional Information

Our investment in you:

At Vuori, we're proud to offer the following to our employees: 

  • Health Insurance 
  • Savings and Retirement Plan  
  • Employee Assistance Program 
  • Generous Vuori Discount & Industry Perks 
  • Paid Time Off  
  • Wellness & Fitness benefits  

The hourly range for this role is $19/hr. - $23/hr. 

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  

All your information will be kept confidential according to EEO guidelines.

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