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Vantage Point Recruiting
Vantage Point Recruiting

24 Vantage Point Desktop Support Jobs Hiring Near You

Vantage Point

Broadband Project Manager

Mitchell, SD · On-site

Broadband Project Manager Company Overview Vantage Point Solutions is a leading engineering and ... Support procurement and contractor management activities * Ensure adherence to safety standards and ...

Vantage Point

Construction Design Technician

Mitchell, SD · On-site

$18.75 - $25.50/hr

The Construction Design Technician is an entry-level role responsible for supporting the design ... About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in ...

Vantage Point

Field Services Technician

Dallas, TX · On-site +1

You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients. If you enjoy hands-on technical work and providing excellent ...

Vantage Point

Field Services Technician

Sioux Falls, SD · On-site +1

You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients. If you enjoy hands-on technical work and providing excellent ...

Vantage Point

CAD Technician

Sioux Falls, SD · On-site

The CAD Technician is an entry-level role responsible for supporting the design team in creating ... About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in ...

Vantage Point

Field Services Technician

Des Moines, IA · On-site +1

You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients. If you enjoy hands-on technical work and providing excellent ...

Vantage Point

Field Services Technician

Atlanta, GA · On-site +1

You will serve as the primary on-site representative of Vantage Point Solutions while supporting utility and service provider clients. If you enjoy hands-on technical work and providing excellent ...

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions ... About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in ...

Vantage Point Corp

IT Sales Recruiter

Kenosha, WI

Company Description The Recruiter role for Vantage Point Corp. will be responsible for attracting, sourcing and qualifying top candidates for sales and customer service roles, as well as other roles ...

Vantage Point Corp

IT Sales Recruiter

Kenosha, WI · On-site

Company Description The Recruiter role for Vantage Point Corp. will be responsible for attracting, sourcing and qualifying top candidates for sales and customer service roles, as well as other roles ...

Vantage Point Recruiting

Product Engineer

Saco, ME

Product Engineer supports and leads the development, prototyping, and processing of novel carbon and ceramic composite materials and structures in coordination with materials engineers, process ...

Vantage Point Recruiting

Project Engineer

Rochester, NH · On-site

Champion quality and compliance by providing hands-on support for manufacturing processes and quality systems (FDA QSR, ISO 13485) * Drive validation success through IQ/OQ/PQ/PPQ activities, Test ...

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All JobsVantage Point Desktop Support Jobs

Vantage Point Recruiting Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular jobs at Vantage Point?
What are the most popular categories at Vantage Point?
Infographic showing various Desktop Support job openings at Vantage Point in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 71% Physical, and 29% Remote job distribution.
Broadband Project Manager

Broadband Project Manager

Vantage Point

Mitchell, SD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 hours ago

Job description

Broadband Project Manager
Company Overview
Vantage Point Solutions is a leading engineering and consulting firm serving telecommunications providers across the United States. We partner with broadband and utility clients to plan, design, and implement advanced communications networks that connect communities and drive economic growth.
Position Summary
The Broadband Project Manager is responsible for leading the planning, execution, and delivery of broadband infrastructure projects from initiation through closeout. This role coordinates cross-functional teams, manages schedules and budgets, and serves as the primary point of contact for clients to ensure successful deployment of fiber and broadband network solutions.
Key Responsibilities
  • Manage multiple broadband and fiber deployment projects simultaneously, ensuring delivery on schedule and within budget
  • Serve as the primary liaison between clients, engineering teams, contractors, and internal stakeholders
  • Develop and maintain project plans, schedules, budgets, and resource allocations
  • Coordinate permitting, easements, and regulatory compliance activities
  • Oversee design, construction, and implementation phases of broadband network projects
  • Track project progress, risks, and issues; implement mitigation strategies as needed
  • Facilitate project meetings, status reporting, and client communications
  • Ensure documentation, records, and closeout packages are complete and accurate
  • Support procurement and contractor management activities
  • Ensure adherence to safety standards and quality requirements

Qualifications
Required:
  • Bachelor's degree in Engineering, Construction Management, Telecommunications, or related field (or equivalent experience)
  • 5+ years of experience managing broadband, fiber, telecommunications, or utility infrastructure projects
  • Demonstrated experience with outside plant (OSP) design and construction processes
  • Strong project scheduling and budgeting skills
  • Excellent client-facing communication and leadership abilities
  • Ability to manage multiple projects in a fast-paced environment

Preferred:
  • Experience with rural broadband or grant-funded deployment programs (e.g., BEAD, RDOF)
  • Knowledge of fiber network architecture (FTTH, middle mile, backhaul)
  • Familiarity with permitting and right-of-way processes

Key Competencies
  • Project leadership and execution
  • Stakeholder management
  • Risk and issue management
  • Financial and schedule control
  • Technical understanding of broadband networks
  • Problem-solving and decision-making

Travel Requirements
Travel up to 25-40% depending on project location and phase.
Compensation and Benefits
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
Our team is driven by a commitment to client satisfaction. We foster a culture of teamwork, respect, and commitment - with a healthy mix of camaraderie and fun.
Equal Opportunity Employer
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.

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