TriNet
TriNet

60 Trinet Customer Service Jobs Hiring Near You

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

Provides top notch customer service through phone, email, or chat delivering on-demand, timely, and valuable resolution to clients with questions on TriNet systems and HR, based on fundamental ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

Provides top notch customer service through phone, email, or chat delivering on-demand, timely, and valuable resolution to clients with questions on TriNet systems and HR, based on fundamental ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

Represent and convey effectively TriNet's products, solutions & services which demonstrates tangible economic value, drives growth, links to customer business drivers and key performance indicators ...

Represent and convey effectively TriNet's products, solutions & services which demonstrates tangible economic value, drives growth, links to customer business drivers and key performance indicators ...

Represent and convey effectively TriNet's products, solutions & services which demonstrates tangible economic value, drives growth, links to customer business drivers and key performance indicators ...

TriNet is a leading provider of comprehensive human resources solutions for small to midsize ... Our full-service HR solutions include features such as payroll processing, human capital consulting ...

Prior project management, and customer service experience preferred Ability to define and execute a ... TriNet reserves the right to change or modify job duties and assignments at any time. The above is ...

Administrative Assistant

Denver, CO · On-site

$18.50 - $25/hr

Leads with a customer service approach and highly organized manner * Sense of urgency to accomplish ... TriNet reserves the right to change or modify job duties and assignments at any time. The above is ...

Provides top notch customer service through phone, email, or chat delivering on-demand, timely, and valuable resolution to clients with questions on TriNet systems and HR, based on fundamental ...

Provides top notch customer service through phone, email, or chat delivering on-demand, timely, and valuable resolution to clients with questions on TriNet systems and HR, based on fundamental ...

... size customers. So, if you're excited about this role but your past experience doesn't align ... Develop a strong understanding of TriNet's products, services, and value proposition for small and ...

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TriNet Jobs Information

Do workers at TriNet get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and April 2026.

Does TriNet pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Is the health insurance from TriNet affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at TriNet?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at TriNet worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.

Do TriNet workers get to choose the shifts they work?

Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it for TriNet workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to get time off at TriNet?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and April 2026.

Do TriNet managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at TriNet spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at TriNet?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at TriNet good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at TriNet feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at TriNet get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at TriNet?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at TriNet enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at TriNet recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at TriNet?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at TriNet?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think TriNet’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how TriNet is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.
What are the most popular categories at Trinet?
Infographic showing various Customer Service job openings at Trinet in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 62% Physical, 5% Hybrid, and 33% Remote job distribution.
Associate Customer Relationship Manager

Associate Customer Relationship Manager

TriNet

Dublin, CA • On-site, Remote

$63K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


TriNet rating

7.5

Company rating: 7.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

164th of 426 rated business services


Job description

Job Description
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles.
A Brief Overview
Trinet is seeking a self-motivated individual to provide support to our high-volume client base focusing on customer satisfaction and retention. The role acts as a retention expert and influences retention outcomes for an assigned portfolio to ensure quality solutions. The individual will work collaboratively with internal partners such as Sales, Customer Experience, Pricing Strategy and Products to elevate the customer experience, ensure that all interactions and deliverables support the customer's business, and identify new business opportunities.
What you will do
  • Provides support and guidance to clients (SMBs) daily
  • This role is largely reactive with some proactive outreaches
  • This role will have larger books of business with less touch points
  • Engages in pricing and contract negotiations to secure agreement.
  • Provides on-demand touchpoint to customers to ensure satisfaction and increase breadth and depth of C-Suite relationships
  • Identifies client service opportunities and coordinates the execution of those services as appropriate.
  • Partners closely with the Customer Engagement teams for an improvement in service level
  • Performs other duties as assigned
  • Complies with all policies and standards

Education Qualifications
  • Bachelor's Degree or equivalent experience preferred

Experience Qualifications
  • Typically 2+ years

Skills and Abilities
  • Self-directed and ambitious - implements new ideas or potential solutions without waiting for others to take action or to request action. -Unwavering positive demeanor.-Outstanding interpersonal skills.-Excellent communication both written and verbal. -Open minded and patient. -Ability to prioritize quickly -Comfortable working in a fast paced and client driven environment.-Ability to quickly establish relationships and interact with business owners, executives and managers.. -Continuous follow-up and follow-through with clients. -Proficient in Microsoft Office Suite (Word, Excel & PowerPoint).

Work Environment
  • Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The salary range for this role is $63,600.00 to $128,750.00. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience.
A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan.
Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
About Us
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.

What TriNet employees say

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