Three Point Solutions
Three Point Solutions

66 Three Point Solutions Customer Service Jobs Hiring Near You

Business Analyst II

Milan, IL

$67K - $85K/yr

Work with customers, teammates, and stakeholders to resolve business/process issues. * Perform gap ... firm, Three Point Solution understands the importance of aligning our client with the right ...

... Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients ...

... Point Solutions while supporting utility and service provider clients. If you enjoy hands-on technical work and providing excellent customer service, this role is an excellent fit. **Please Note:

Technician II

Minneapolis, MN · On-site

$39K - $50K/yr

Communicate test status, issues, observations, and potential delays to management and customers ... Experience with calibration and metrology services. * Soldering and assembly experience.

Be Seen First

... service, call center operations, financial services, or banking is highly valued. Responsibilities * Serve as the primary point of contact for borrowers and servicing partners regarding mortgage ...

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Three Point Solutions Jobs Information

What is it like to work at Three Point Solutions?

Three Point Solutions is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise.

The company's team structure is designed to be agile and flexible, with a flat hierarchy that encourages open communication and cross-functional collaboration. Three Point Solutions also prioritizes employee well-being, offering flexible work arrangements and opportunities for professional development.

Working at Three Point Solutions may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced industry, with opportunities to work on diverse projects and contribute to the company's mission of delivering innovative solutions to clients.

What makes Three Point Solutions an attractive place to work?

Three Point Solutions is a reputable IT consulting firm that specializes in delivering innovative technology solutions to various industries. The company fosters a collaborative work environment that encourages creativity, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a dynamic and supportive setting. By joining Three Point Solutions, individuals can contribute to the success of the company and its clients, while also advancing their careers and making a meaningful impact in the industry.

What are the most popular job types at Three Point Solutions?

    Infographic showing various Customer Service job openings at Three Point Solutions in the United States as of August 2026, with employment types broken down into 68% Full Time, 1% Part Time, 21% Contract, and 10% Nights. Highlights an 98% Physical, and 2% Remote job distribution.

    Business Analyst II

    Three Point Solutions

    Milan, IL

    $67K - $85K/yr

    Contractor

    Posted 5 days ago


    Job description

    Job Title:         Business Analyst II

    Client:              Heavy Machine Manufacturing Company

    Location:         Milan, IL 61264


    Duration:         12 Months – Possible Extension
    Shift:                1st Shift

    Description:

    Job Overview

    Seeking a Business Analyst II – Process Management to support the Smart Connected Warehouse (SCW) initiative. The role focuses on improving warehouse processes, implementing modern Warehouse Management System solutions, supporting system deployments, and driving operational improvements.

    Key Responsibilities

    • Analyze existing business processes and recommend improvements.
    • Document AS-IS and TO-BE processes and define required changes.
    • Support implementation of new warehouse management capabilities.
    • Provide production support for facilities using modern warehouse solutions.
    • Support Parts IT Modernization (PITM) implementations.
    • Prepare facilities for system implementations.
    • Train warehouse office and floor staff on new processes and systems.
    • Create training materials and documentation.
    • Troubleshoot implementation and operational issues.
    • Work with customers, teammates, and stakeholders to resolve business/process issues.
    • Perform gap analysis, risk assessment, and identify improvement opportunities.
    • Collect, analyze, and report business data.
    • Support project tracking, communications, and stakeholder management.
    • Provide guidance to team members and support continuous improvement initiatives.

    Required Skills & Experience

    • 1+ year of experience working within Operations and/or Engineering.
    • Strong communication and collaboration skills.
    • Strong analytical and problem-solving abilities.
    • Ability to analyze current processes and recommend solutions.
    • Experience with business process analysis and improvement.
    • Ability to work independently and manage priorities.

    Preferred / Nice to Have

    • 2+ years of warehouse or operations experience.
    • 2+ years of engineering experience supporting operations.
    • Experience training personnel on processes and best practices.
    • Experience supporting operations using technical tools or IT systems.
    • Experience with Warehouse Management Systems.
    • Experience with process implementation and troubleshooting.

    Education

    Bachelor's degree or equivalent experience in:

    • Engineering / Technology
    • Business / Management
    • Related field

    Key Skills

    • Business Process Analysis
    • AS-IS / TO-BE Process Mapping
    • Gap Analysis
    • Data Collection & Analysis
    • Project & Change Management
    • Risk & Issue Management
    • Stakeholder Management
    • Process Improvement
    • Training & Documentation
    • Technical/IT Systems Support

    Travel

    Travel may be required to support implementations across Canada, Indiana, and Illinois.

    Ideal Candidate

    A Business Analyst / Operations Analyst / Process Improvement professional with experience in warehouse or manufacturing operations who can bridge business processes, technology, and people—especially someone comfortable supporting system implementations, training users, and troubleshooting operational issues.


    #ZR

    Company Description

    As a leading contract, contract-to-hire and professional placement firm, Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients, candidates and employees. Unlike large, corporate style recruiting firms, we commit to individualized attention that uniquely positions us to bridge the communication gap between recruiter, employer and candidate. Our goal is to cultivate and maintain true partnerships with our clients and candidates.