Textron
Textron

60 Textron Customer Service Jobs Hiring Near You

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and ... Perform complex diagnostics, service repairs, and maintenance work on customer and/or company owned ...

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and ... Perform complex diagnostics, service repairs, and maintenance work on customer and/or company owned ...

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and ... on customer and/or company owned equipment. • Diagnose engine mechanical issues and repair ...

... customer service. Responsibilities Responsible for administration over Textron Systems real estate portfolio, helping to facilitate changes in leases, property acquisitions, and property sales. To ...

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and ... on customer and/or company owned equipment. • Diagnose engine mechanical issues and repair ...

This is a very customer-service oriented role requiring a high level of customer and stakeholder ... Textron's products and services are trusted everyday by those who protect our country. We are ...

... customer service. Responsibilities Responsible for administration over Textron Systems real estate portfolio, helping to facilitate changes in leases, property acquisitions, and property sales. To ...

Who We Are Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35 ... We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ...

Showing results 21-40

Textron Jobs Information

What is it like to work at Textron?

Textron is a global multi-industry company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. The company operates through various business units, including Bell, Cessna, and Textron Aviation, offering a diverse range of products and services in the aerospace, defense, and industrial sectors. Working at Textron may appeal to candidates who are passionate about contributing to the development of cutting-edge technologies and solutions that make a meaningful impact in industries such as aviation, defense, and manufacturing.

What makes Textron an attractive place to work?

Textron is a leading multi-industry company with a rich history of innovation and a strong presence in the aerospace, defense, and industrial sectors. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and technologies. By joining Textron, individuals can contribute to the development of critical industries and gain valuable experience in a global organization with a diverse range of businesses and career paths.

Do workers at Textron get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Textron pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

At Textron, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Textron affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at Textron?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at Textron worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Textron workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it for Textron workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

How easy is it to get time off at Textron?

Most people find it easy to get time off.
96% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Textron managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at Textron spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Textron?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Textron job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at Textron good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Textron feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Textron get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Textron?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Textron enjoy their jobs?

Most people enjoy their job.
89% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Textron recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Textron?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Textron?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Textron’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Textron is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular job types at Textron?
    Infographic showing various Customer Service job openings at Textron in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Data Scientist Specialist - Customer Service

    Textron

    Wichita, KS • On-site

    Full-time

    Posted 4 days ago


    Textron rating

    8.5

    Company rating: 8.5 out of 10

    Based on 30 frontline employees who took The Breakroom Quiz

    26th of 72 rated aerospace companies


    Job description

    JOB SUMMARY:
    Data Scientists drive strategic initiatives by performing advanced analytics, predictive modeling, and machine learning on complex internal and external datasets. They leverage advanced mathematics, statistics, and code-first tools to deliver high-impact, actionable insights. Unlike Data Analysts, Data Scientists focus on building and validating models, conducting experiments, and generating recommendations that directly inform business strategy and operational transformation.
    We are seeking an experienced Data Scientist to join our small, specialized, and highly motivated team that is implementing predictive maintenance and connected aircraft solutions for a large fleet of Textron Aviation aircraft. In this senior position, you will merge large scale time-series aircraft sensor data, parts, and maintenance records using a variety of machine learning, deep learning, AI, and visualization methods. You will keenly focus on maximizing the operational availability of customer jet, turboprop, and piston aircraft along with efficient aircraft maintenance practices. As a key part of your role, you will mentor and provide technical leadership to junior data scientists, foster creativity, and champion innovative, cutting-edge data science methodologies across the organization.
    At Textron Aviation, we are building a community of Data & Analytics professionals with an emphasis on collaboration and cross functional support. You will have the opportunity to work closely with your peers throughout the organization toward a vision of data driven strategy.
    JOB RESPONSIBILITIES:
    • Support data exploration, hypothesis testing, and foundational predictive analytics.
    • Independently develop machine learning models for classification, regression, clustering, and time-series analysis using Python and relevant libraries.
    • Collaborate with analysts and engineers to prepare and clean data for modeling.
    • Document methodologies and contribute to reproducible research practices.
    • Develop foundational understanding of the business domain, including aircraft OEM operations.
    • Apply advanced statistical techniques to evaluate model performance and business impact.
    • Work with large datasets using Python, SQL, and cloud-native platforms.
    • Communicate findings through technical documentation and stakeholder presentations.
    • Contribute to the development of analytics best practices and model governance.
    • Lead development of predictive models and advanced analytics workflows.
    • Mentor junior data scientists and contribute to team knowledge sharing.
    • Design experiments and causal inference studies to support strategic initiatives.
    • Collaborate with cross-functional teams to integrate models into business processes.
    • Champion adherence to governance frameworks and global data science standards.
    • Drive innovation in data science methodologies and tools.
    • Influence enterprise-wide strategy through advanced modeling and simulation.
    • Lead cross-domain projects involving deep learning, NLP, or advanced time-series forecasting.
    • Advocate for ethical AI practices and model interpretability.
    • Serve as a thought leader in data science governance, ensuring consistency and quality across teams.
    EDUCATION/ EXPERIENCE:
    • Bachelor's degree required in Applied Mathematics, Statistics, Computer Science, Data Science, or related technical field/coursework.
    • Minimum 7 years of relevant experience required in data science, machine learning, artificial intelligence, predictive modeling, or advanced analytics.
    • Master's or PhD degree in Applied Mathematics, Statistics, Computer Science, Data Science, or related field preferred.
    • Aviation experience preferred.
    QUALIFICATIONS:
    • Excellent written and verbal communication skills with the ability to explain complex technical concepts and analytical findings to both technical and non-technical audiences.
    • Practical application experience with Python (and associated libraries: pandas, scikit-learn, etc.), SQL, and statistical analysis.
    • Experience with data visualization tools (Matplotlib, Seaborn, Plotly, or similar).
    • Advanced proficiency with tree-based algorithms and dimensionality reduction.
    • Experience working with relational databases and developing complex data sets.
    • Experience with generative AI concepts, including large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and comfortable with AI coding assistants.
    • Experience building, deploying, and managing machine learning solutions using cloud-native platforms (Azure ML, MLflow, AWS SageMaker, etc.), including MLOps practices such as version control, CI/CD, experiment tracking, model deployment, monitoring, and lifecycle management.
    • Commitment to continuous learning, adoption of emerging data science methodologies, and ethical, responsible AI practices.
    • Preferred experience in ML model training on multiple GPUs/CUDA.
    • Experience optimizing compute performance on large datasets using parallel processing and multi-core utilization techniques and packages (e.g. Polars, PySpark, Dask, etc.)
    • Experience with deep learning libraries (e.g. PyTorch, TensorFlow), transformer-based architectures, and advanced modeling techniques.
    • Strong linear algebra skills.
    • Proven experience leading data science projects and teams, mentoring junior data scientists, and driving strategic initiatives.
    • Strong analytical skills, research capabilities, and careful attention to detail.

    Textron Aviation Inc. must comply with U.S. export control laws and regulations. If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information.
    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    What Textron employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Textron logo

    About Textron

    Sourced by ZipRecruiter

    Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.

    Industry

    Aerospace product and parts manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Providence, RI, US

    Year founded

    1923