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TAP Engineering

60 Tap Engineering Desktop Support Jobs Hiring Near You

TAP Engineering

Senior Electrical Engineer

Reston, VA · On-site

$146K - $194K/yr

Experience supporting hardware qualification, verification, and production readiness * Background working on defense or mission-critical hardware programs Benefits Overview TAP Engineering offers a ...

TAP Engineering

Research Project Manager

College Park, MD · On-site

$125K - $140K/yr

This program supports a government research lab, and as a contractor, TAP is responsible for providing world-class research scientists, engineers, technicians, and support staff to drive advancements ...

TAP Engineering

Research Project Manager

College Park, MD · On-site

$140K - $165K/yr

This program supports a government research lab, and as a contractor, TAP is responsible for providing world-class research scientists, engineers, technicians, and support staff to drive advancements ...

TAP Engineering LLC

Software Engineer Level 2

Laurel, MD · On-site

$130K - $138K/yr

... TAP Engineering is seeking a Software Engineer Level 2 (Visualization Developer) to support advanced research and development efforts focused on data visualization, user interface design, and modern ...

TAP Engineering LLC

Electrical Engineer

Columbia, MD · On-site

$100K - $160K/yr

... TAP Engineering is seeking an Electrical Engineer to join our team. If you are a highly motivated ... The Electrical Engineer supports Integrated Product Teams in the design, analysis, manufacture, and ...

TAP Engineering

Senior Software Engineer

Washington, DC · On-site

$170K - $230K/yr

This role focuses on building, validating, and maintaining software that supports advanced systems ... TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will ...

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All JobsTap Engineering Desktop Support Jobs

TAP Engineering Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular job types at Tap Engineering?
    What are the most popular jobs at Tap Engineering?
    What are the most popular categories at Tap Engineering?
    Infographic showing various Desktop Support job openings at Tap Engineering in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Senior Software Engineer (Embedded/Bare Metal)

    TAP Engineering

    Reston, VA • On-site

    $170K - $230K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago

    Job description

    Senior Embedded Software Engineer (Bare Metal)

    Software | Reston, VA | Full Time

    Position: Senior Embedded Software Engineer
    Location: Reston, VA
    Category: Software Engineering
    Schedule: Standard Day Shift, Monday–Friday
    Clearance Requirement: Active Secret security clearance (required)
    Experience Requirement: Senior-level
    Compensation Range: $191,000 – $254,000 (based on experience)

    Position Overview

    We are seeking a Senior Embedded Software Engineer to support the design and development of low-level embedded software for next-generation hardware platforms in a mission-focused environment. This role focuses on bare-metal development, board bring-up, and infrastructure code supporting advanced ARM-based System-on-Chip (SoC) devices.

    The ideal candidate has deep experience with embedded systems, strong low-level programming skills, and a security-focused mindset. This position plays a critical role in building, validating, and securing embedded software that supports complex hardware systems operating in constrained environments.

    Key Responsibilities

    • Design and develop low-level bare-metal infrastructure code that is rigorously tested and validated

    • Build and maintain the embedded software ecosystem supporting next-generation hardware platforms

    • Perform board bring-up on embedded ARM-based boards, including bootloaders and drivers

    • Customize and maintain vendor Board Support Packages (BSPs) for ARM-based SoC platforms

    • Develop and implement security controls for embedded system devices

    • Create and maintain automated tests to validate embedded system functionality

    • Debug complex hardware/software integration issues

    • Collaborate with hardware, systems, and security engineers throughout the development lifecycle

    Required Qualifications

    • Experience with one or more of the following languages: Rust, C, C++, ARMv7/ARMv8 assembly

    • Hands-on experience developing bare-metal code, infrastructure, and device drivers

    • Strong understanding of embedded system architecture and low-level software design

    • Experience performing board bring-up and low-level debugging

    • Ability to maintain an active Secret security clearance

    Preferred Qualifications

    • Experience developing operating systems or operating system components

    • Strong focus on secure embedded software development

    • Experience working with complex System-on-Chip (SoC) platforms

    • Experience implementing Control Flow Integrity or similar security mechanisms

    • Familiarity with ISRs, MMUs, timers, health monitoring, and entropy sources

    • Experience working with standard I/O interfaces such as UART, I2C, SPI, eMMC, and similar

    Benefits Overview

    TAP Engineering offers a comprehensive and competitive benefits package, including:

    • Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)

    • Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing

    • Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents

    • Dental & Vision: Employer-paid plans with optional enhancements

    • Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability

    • Flexible Spending Accounts: Healthcare and dependent care FSAs

    • Tuition Reimbursement: Up to $36,000 per year for approved coursework

    • Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support

    • Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses

    Clearance Requirement

    This position requires an active Secret security clearance. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.

    Additional Information

    By submitting your resume for this position, you acknowledge and agree that TAP Engineering may share your resume and related application materials with its subsidiaries and affiliated companies for consideration for other available positions.
    TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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