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Do workers at Sun Life Assurance Company of Canada get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and March 2026.

Does Sun Life Assurance Company of Canada pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and March 2026.

At Sun Life Assurance Company of Canada, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Sun Life Assurance Company of Canada affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Sun Life Assurance Company of Canada?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Sun Life Assurance Company of Canada worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and November 2025.

Do Sun Life Assurance Company of Canada workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and November 2025.

How easy is it to get time off at Sun Life Assurance Company of Canada?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Sun Life Assurance Company of Canada managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and November 2025.

Do jobs at Sun Life Assurance Company of Canada spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and November 2025.

How easy is it to take sick days at Sun Life Assurance Company of Canada?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Is working at Sun Life Assurance Company of Canada good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Sun Life Assurance Company of Canada feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Sun Life Assurance Company of Canada get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at Sun Life Assurance Company of Canada?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Sun Life Assurance Company of Canada enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Sun Life Assurance Company of Canada recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get enough training when they start at Sun Life Assurance Company of Canada?

Most people got enough training when they started.
93% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people get support to advance at Sun Life Assurance Company of Canada?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people think Sun Life Assurance Company of Canada’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers feel well informed about how Sun Life Assurance Company of Canada is doing?

Most people feel well informed about how the company is doing.
93% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and March 2026.
Infographic showing various Data job openings at Sun Life in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 43% Physical, 40% Hybrid, and 17% Remote job distribution.

Audit Consultant, Financial Operations

Sun Life Financial

Hartford, CT • Hybrid

$53K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Sun Life Assurance Company of Canada rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

90th of 309 rated insurance


Job description

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.


At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.


Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Job Description:

Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our leaders are expected to foster connection and teamwork by being present in the office 2 to 3 days per week.

The Opportunity

The Audit Consultant plays a critical role in ensuring premium accuracy, financial integrity, and client accountability across Sun Life's Group Benefits business. This role conducts premium audits, analyzes census and billing data,identifiespremium discrepancies, calculates financial impacts, and partners directly with clients and internal business partners to resolve premium variances.

With a focus onboth self-administered and list-billed, this role supportsEmployer Benefits,StopLoss,SupplementalHealth, andNationalAccount clients as assigned.

Whatyou willdo:

  • Analyze census, billing, eligibility, contract, and premium remittance data tovalidatethat premium paid aligns to policy provisions and rating methodologies.

  • Use contract and premium calculation knowledge to explain audit outcomes, resolve questions, and help clients, brokers, and TPAs improve the accuracy of future premium remittance.

  • Investigate premium discrepancies, calculation issues,monthly variance or flux items, and document findings clearly for internal review and client communication.

  • Recreate premium calculations andvalidatepremium statement creation for Self-Bill API clientstoidentifyclient misunderstandingsor plan design set up disconnects.

  • Review and support approval processes forhigh dollarrefundsandrevenue adjustments.

  • Collaborate with Premium Administration, Billing, Underwriting, Client Services, Finance, offshore partners, Technology, Reporting, IT, and other cross-functional teams to research issues, coordinate membership updates, refine analytical reporting, and strengthen controls.

  • Use Excel, reporting tools, and large data sets to analyze premium activity,monitorinventory,identifyrecurring root causes, summarize outcomes, and support audit readiness.

  • Drive continuous improvement byidentifyingreporting gaps, automation opportunities, process defects, and client education needs that improve accuracy, efficiency, and client experience.

  • Support company initiatives, special projects, and evolving audit priorities as assigned.

Whatyou willbring with you:

  • Bachelor's degree in Accounting, Finance, Business, Economics, Mathematics, or related field preferred; equivalent insurance or premium administration experience may be considered.

  • 1 to 3+ years of experience in accounting, audit, financial analysis, billing, premium administration, or insurance operations preferred.

  • Knowledge of Group Benefits, Stop Loss, Supplemental Health, or related insurance products preferred.

  • Client-centered mindset with proven ability to collaborate effectively with peers, clients, brokers, and cross-functional partnersthrough email,phoneor chat.

  • Strong analytical and financial investigation skills, including ability to combine information from policy, census, payroll, eligibility, billing, and payment sources.

  • Advanced Excelproficiency, including pivot tables, lookups, formulas, data validation, and comfort working with large data sets; Power Query or similar data transformation experience preferred.

  • Strong attention to detail,organizationand ability to document conclusions clearly.

  • Strong written and verbal communication skills, includingabilityto explain complex financial findings in plain language.

  • Ability to work independently, manage competing priorities, and follow through on complex investigations within expected timelines.

  • Demonstrated commitment to continuous improvement, problem solving, learning, and positive team collaboration.

Salary: $53,000 - 80,700

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualification, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category:

Customer Service / Operations

Posting End Date:

03/09/2026

What Sun Life Assurance Company of Canada employees say

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