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37 Stubhub Operations Jobs Hiring Near You

StubHub

Product Manager - Paid Search

New York, NY · On-site +1

... StubHub is seeking a Product Manager, Paid Search / Acquisition to help drive one of our core ... Coordinate delivery across Data Science, Analytics, Engineering, and Operations, surfacing risks ...

StubHub

Director, Global Customer Success

Atlanta, GA · On-site

StubHub is growing and looking for people who want to help us shape how millions of people buy ... The Global Customer Service Director is responsible for leading customer service and operations for ...

StubHub

Technical SOX Program Manager

Los Angeles, CA · On-site

$125K - $125K/yr

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is ... Computer operations, backup, and recovery * Program development and SDLC * Reports, system ...

StubHub

Director of Internal Controls

New York, NY · Hybrid

Own the continued development, execution, and maturation of StubHub's SOX program as a public ... operational efficiency. * Experience managing and developing teams and managing co-sourced ...

New

StubHub, Inc.

$200 - $225/hr

Operational and Organization Design - Map out and design an organization and support structure that ... Base annual salary is one component of StubHub's total compensation and competitive benefits ...

StubHub

Technical SOX Program Manager

Los Angeles, CA · Hybrid

$125K - $125K/yr

Serve as the primary SOX point of contact for Technology Operations. * Own the end-to-end SOX calendar, including planning, testing, control execution, evidence collection, remediation, and reporting.

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StubHub Jobs Information

Does StubHub pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at StubHub?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to take sick days at StubHub?

Some people find it hard to take sick days.
60% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at StubHub?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at StubHub recommend working with their team?

Not many people recommend working with their team.
100% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at StubHub?

Most people didn’t get enough training when they started.
100% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at StubHub?

Most people aren’t given support to advance their career here.
In the last year, 80% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think StubHub’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how StubHub is doing?

Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

What are the most popular job types at Stubhub?

    What are the most popular jobs at Stubhub?

    What are the most popular categories at Stubhub?

    Infographic showing various Operations job openings at Stubhub in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 48% Physical, 45% Hybrid, and 7% Remote job distribution.

    Director, Global Workforce Optimization

    StubHub

    Atlanta, GA • On-site

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 9 days ago

    StubHub rating

    7.2

    Company rating: 7.2 out of 10

    Based on 6 frontline employees who took The Breakroom Quiz

    2nd of 4 rated ticket sellers

    Job description

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
    StubHub is growing and looking for people who want to help us shape how millions of people buy, sell, connect, and experience live events worldwide. We value togetherness, trust, inclusion, and most importantly a culture of winning. We are a global organization looking for champions of innovation and change. If you are an entrepreneurial risk taker and ready to roll up your sleeves, you'll thrive in our environment where the rewards are highly motivating.
    The Global Workforce Optimization Director owns workforce planning and productivity measurement across the full support organization, in-house and outsourced. You'll turn volume forecasts and service targets into headcount and capacity plans, recommend the right mix of internal and external delivery, and own the metrics and reporting that show how efficiently that capacity is performing against plan. Where outsourcing is the right lever, you'll lead partner evaluation and contract negotiation - from assessing the vendor landscape through structuring rate cards, SLAs, and performance terms.
    Position Type and Expected Hours of Work:
    This is a full-time position requiring flexibility in terms of schedule. Nights and/or weekends may be required based on the needs of the business.
    This role is based in Atlanta, GA and up to 20% travel will be required to our offices in New York, Los Angeles, Limerick, and other international partner sites. You will lead teams in some of these locations.
    What You'll Do
    • Lead the development and execution of global workforce strategies and processes, inclusive of forecasting, headcount planning, scheduling, and real-time analysis.
    • Own the development and negotiation of outsourced partner contracts, including pricing structure, SLAs, and performance terms.
    • Own productivity measurements, defining and reporting on occupancy, utilization, handle time, and others to ensure efficient use of resources.
    • Continuously evaluate prospective outsourcing partners, maintaining an active pipeline of vendors that could improve service capability, geographic coverage, or cost structure.
    • Define enterprise KPIs and frameworks which support the Global Operations leadership team in all key labor decisions.
    • Lead location strategy, workforce planning, and data modeling to support in-house and outsourcing efforts.
    • Create frameworks and governance tools to support long-term workforce strategy.
    • Collaborate with HR, finance, and other cross-functional teams to ensure data-driven decision making.
    • Develop and oversee the process flow for intake, analysis, and delivery of requests for new site locations, change of sites, change of services, and staffing needs.
    • Act as a culture ambassador; actively embody the StubHub cultural values while encouraging others to do the same.

    Who You Are
    • Strategic Leadership - Ability to develop and implement strategic initiatives to achieve organizational goals and drive performance excellence.
    • Strategic Thinking - Ability to anticipate future challenges and opportunities and develop proactive strategies to address them.
    • Analytical - Data-Obsessed, be inquisitive, root all decisions in data and ensure its integrity.
    • Operational and Organization Design - Map out and design an organization and support structure that leads to outsized performance results
    • Change Management - Experience leading organizational change initiatives and driving adoption of new processes and procedures.
    • Performance Management - Demonstrated ability to set and monitor performance metrics and KPIs to drive continuous improvement and achieve results.
    • Communication - Excellent verbal and written communication skills to convey information clearly and effectively across all levels of the organization, including executives, department heads and external partners.
    • Problem Solving - Strong analytical and problem-solving skills to identify root causes of issues and develop effective solutions. Also, must challenge the status quo and an openness to being wrong.
    • Team Building - Skill in building and fostering a collaborative and inclusive team environment that promotes engagement and accountability.
    • Customer Focus - Commitment to prioritizing the needs and satisfaction of customers in all decision-making and actions.
    • Adaptability - Ability to thrive in a fast-paced and dynamic environment, with the flexibility to adapt to changing priorities and business needs.

    What You've Done
    • 10+ years of operations leadership experience is preferred (Bonus for customer service experience).
    • Advanced analytical, verbal and written communication skills
    • Demonstrated leadership and influential capabilities with the ability to drive a positive culture.
    • Proficient in functional/technical skills; Internet applications, office applications, internal tools.
    • Strong familiarity with running a large-scale and global operations team (300K contacts/month).
    • Strong out of the box problem solving and decisive decision-making abilities. See a path that others don't see.
    • Strong ability to lead, coach, motivate, inspire, and empower others to deliver excellence

    What We Offer
    • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
    • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
    • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
    • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.
    • Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere for celebrating your professional and personal growth.

    The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
    Salary Range
    $200,000-$225,000 USD
    About Us
    StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
    For California Residents: California Job Applicant Privacy Notice found here
    We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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