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63 Sprinklr Operations Jobs Hiring Near You

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified ... The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business.

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified ... The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business.

Sprinklr

Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr's Customer Success Managers (CSMs) align ...

Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified ... The VP of Global Field Operations reports into the SVP of Revenue Operations in a $1B SaaS business.

Sprinklr

Lead Customer Success Manager

New York, NY

Sprinklr's Customer Organization focuses on four strong pillars of Client Experience, Operational Excellence, Profitable Growth and Team & Culture. Sprinklr'sCustomerSuccess Managers(CSMs)align ...

Sprinklr

... operational services * Lead executive services-sales presentations of Sprinklr services offerings, including at client locations, in an owned region within the Americas. * Document customer ...

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Sprinklr Jobs Information

What is it like to work at Sprinklr?

Sprinklr is a company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment. The company's global team is structured into various departments, including product development, customer success, and marketing, with a focus on delivering cutting-edge social media management solutions to clients. Working at Sprinklr may appeal to candidates who are passionate about technology, social media, and customer experience, and who are looking for a challenging and rewarding role in a rapidly growing company.

What makes Sprinklr an attractive place to work?

Sprinklr is a leading cloud-based customer experience management platform that helps global brands manage their digital presence across various touchpoints. The company fosters a dynamic work environment that encourages innovation, collaboration, and creativity, with a focus on delivering cutting-edge solutions to its clients. As a result, Sprinklr offers a unique opportunity for professionals to drive business impact, develop their skills, and contribute to the growth of a forward-thinking organization.
What are the most popular jobs at Sprinklr?
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Infographic showing various Operations job openings at Sprinklr in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Sprinklr Configuration/System Administrator Consultant

Search jobs on OhioMeansJobs

Manhattan, NY • Hybrid

Contractor

Posted 17 days ago

Job description

Duration: 9 Months Contract (Hybrid)
Job Description:
  • We are seeking a Sprinklr Configuration/System Administrator Consultant to support and optimize our use of the Sprinklr platform across social media, customer experience, and digital engagement initiatives. The ideal candidate will have a strong background in Sprinklr administration, configuration, and integration, and will partner with internal stakeholders to ensure that Sprinklr tools and workflows align with business goals.

Responsibilities:
  • This role will focus on Sprinklr configuration for both reactive issues troubleshooting as well as continuous improvement of business programs.
  • You will design, launch, and maintain Sprinklr workflows and operational improvements spanning system governance, automated case workflows and ML models (collaborating with BizTech), vendor operations (collaborating with GVO), custom metrics and dashboards (collaborating with Performance Lead & ADS), and FTE enablement (knowledge, training, DiRT).
  • You partner closely with Social Media Comms Managers / Product Leads to enable their external communication work, internal reporting needs, and drive efficiencies in operations. You will also serve as the main POC for the Sprinklr relationship - delegating Sprinklr issues & configuration work to their Managed Services consultant.

Experience:
  • Proven experience with designing, testing and implementing complex Sprinklr configurations and tooling optimizations
  • Prior experience as a system admin in Sprinklr, specifically within Sprinklr’s Care Product
  • 4-5+ years of experience in Project Management, Sprinklr Configuration and Sprinklr System Admin
  • Ability to design, launch, standardize, and optimize operational processes, with a focus on efficiency and scalability (e.g. tool development, automation, major changes to vendor operational)
  • Strong analytical skills to track operational trends, identify improvement opportunities, and implement changes that have a major operational impact.
  • Excellent communication and collaboration skills to effectively interact with stakeholders at all levels, including internal, cross functional teams (e.g. BizTech, GVO, CXO, CSO), vendor teams, and leadership.
  • Proactive Problem-solving abilities to identify and resolve issues, escalating when necessary, and streamlining processes to eliminate recurring problems, misalignments and inefficiencies.
  • Ability to work independently and with minimal guidance to achieve program goals and contribute to team success.
  • Deep understanding of Social & Community Operations and its workstreams, including related areas within the organization and in the larger business environment.
Skills:
  • Program Management
  • Sprinklr configurations
  • Analytical skills
  • Social media
  • Operations
 
Education:
  • Bachelor's degree relevant to the role or equivalent practical experience.
 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.      

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