Sierra
Sierra

60 Sierra Operations Jobs Hiring Near You

Deployed Infrastructure Engineer

San Francisco, CA · On-site

$126K - $166K/yr

Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer requirements. * Work with customers' platform engineering, security, and DevOps teams to ...

Sierra is creating a platform to help businesses build better customer experiences with AI. They ... You'll ensure technical excellence, operational reliability, and high customer impact. • Own the ...

$190 - $260/hr

Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra's business, including GDPR, the ...

Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra's business, including GDPR, the ...

Senior Privacy Counsel

San Francisco, CA · On-site

$164K - $223K/yr

Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra's business, including GDPR, the ...

Senior Privacy Counsel

San Francisco, CA · On-site

$280K - $300K/yr

Advise product, engineering, operations, marketing and other cross-functional teams on compliance with global privacy laws and related regulation applicable to Sierra's business, including GDPR, the ...

Sierra is creating a platform to enhance customer experiences using AI. The Agent Engineer will ... You'll ensure technical excellence, operational reliability, and high customer impact. • Own the ...

About us At Sierra, we're building a platform to enable every company in the world to build better ... operational changes always land with the right enablement behind them What you'll bring * 12+ years ...

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    Infographic showing various Operations job openings at Sierra in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution.

    Forward Deployed Infrastructure Engineer

    Sierra

    San Francisco, CA • On-site

    $126K - $166K/yr

    Full-time

    Re-posted 7 days ago


    Job description

    Job Summary:
    Sierra is creating a platform to enhance customer experiences with AI, seeking a Forward Deployed Infrastructure Engineer to manage customer deployments. This role involves architecting and implementing deployment strategies while ensuring compliance and operational requirements are met for Sierra's AI platform.
    Responsibilities:
    • Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.
    • Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support.
    • Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable.
    • Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer requirements.
    • Work with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints and compliance requirements.
    • Collaborate with Sales and Customer Success to scope infrastructure requirements during pre-sales and onboarding, translating customer needs into concrete deployment plans.
    Qualifications:
    Required:
    • 4+ years of experience in infrastructure, DevOps, platform engineering, or solutions architecture roles — with significant time spent on customer-facing deployment work.
    • Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing).
    • Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes.
    • Ability to navigate ambiguity with enterprise stakeholders — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans.
    • Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from the start, not as an afterthought.
    • Comfortable working in a fast-moving environment and collaborating across engineering, product, and go-to-market teams.
    • Degree in Computer Science or a related field, or equivalent professional experience.
    Preferred:
    • Hands-on experience with Go services, GraphQL APIs, or LLM infrastructure in production environments.
    • Past experience at an early-stage company where you built deployment operations, playbooks, and tooling.
    • Familiarity with observability and incident management in distributed systems (Prometheus, Grafana, Datadog, or similar).
    • Experience with CI/CD pipeline design, deployment automation, or infrastructure self-service tooling for enterprise customers.
    Company:
    Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. Founded in 2023, the company is headquartered in San Francisco, USA, with a team of 201-500 employees. The company is currently Growth Stage.