Manager, ServiceNow
Los Angeles, CA · On-site
Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Lead on-shore and off-shore teams to complete agile-based deliverables as ...
63 Servicenow Operations Jobs Hiring Near You
Manager, ServiceNow
Los Angeles, CA · On-site
Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Lead on-shore and off-shore teams to complete agile-based deliverables as ...
Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Utilize deep technical knowledge of ServiceNow capabilities and stay up ...
Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development. * Utilize deep technical knowledge of ServiceNow capabilities and stay up ...
Head of GTM Operations, Servicenow.org
$174K - $288K/yr
The Head of GTM Operations, ServiceNow.org, will play a pivotal role in the overall success of our nonprofit business unit. They will be responsible for designing and implementing strategies and ...
Head of GTM Operations, Servicenow.org
$174K - $288K/yr
The Head of GTM Operations, ServiceNow.org, will play a pivotal role in the overall success of our nonprofit business unit. They will be responsible for designing and implementing strategies and ...
ServiceNow Jobs Information
Does ServiceNow pay people when they’re sick?
Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
At ServiceNow, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and November 2025.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and November 2025.
Is the health insurance from ServiceNow affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
Do people get paid time off at ServiceNow?
Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and November 2025.
How easy is it for ServiceNow workers to change shifts?
Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and September 2025.
How easy is it to get time off at ServiceNow?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
80% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do ServiceNow managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
Do jobs at ServiceNow spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
50% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to take sick days at ServiceNow?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at ServiceNow feel treated with respect by their managers?
Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at ServiceNow get to take their breaks without interruption?
Only some people get breaks without interruption.
44% of people report that their breaks get interrupted.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
44% of people report that their breaks get interrupted.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and November 2025.
Is it stressful to work at ServiceNow?
Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
50% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at ServiceNow enjoy their jobs?
Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people at ServiceNow recommend working with their team?
Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people get enough training when they start at ServiceNow?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people get support to advance at ServiceNow?
Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and November 2025.
Do people think ServiceNow’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
Do workers feel well informed about how ServiceNow is doing?
Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and November 2025.
What are the most popular job types at Servicenow?
What are the most popular jobs at Servicenow?
What are the most popular categories at Servicenow?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is seeking a Manager, ServiceNow to join our Consulting organization
Responsibilities:
- Manage ServiceNow client implementations including leading multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support.
- Lead client workshops to present leading practices for ITSM, ITOM, or IRM while understanding their complex needs and translating them into functional and technical requirements.
- Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives; Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
- Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution
- Support business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries
- Manage engagements according to KPMGs financial/cost management policies
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
- Minimum five years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM
- Bachelors degree from an accredited college/university or a minimum five years equivalent work experience
- Completion of at least two full implementations of ServiceNow and hold current certifications in ServiceNow System Administration (CSA) and at least one of the following is preferred: CIS - IT Service Management, CIS – Discovery, CIS - Event Management, CIS - Service Mapping, CIS - Risk and Compliance, CIS - Third-party Risk Management, or CIS - Vulnerability Response
- Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements
- Travel as needed
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.