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Service Experts

66 Service Experts Customer Service Representative Jobs Hiring Near You

Service Experts

Service Technician II

Beavercreek, OH · On-site

Communicates with customer to answer questions, resolves problems, and ensures complete customer ... Represents the company professionally, honestly, and ethically in all business matters and ...

Service Experts

HVAC Installer I

Beavercreek, OH · On-site

Promotes products and services to customer. Trains other installers, performs install work on more ... Represents the company professionally, honestly, and ethically in all business matters and concerns

Service Experts

HVAC Installer I

Beavercreek, OH

Promotes products and services to customer. Trains other installers, performs install work on more ... Represents the company professionally, honestly, and ethically in all business matters and concerns

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Service Experts Jobs Information

Do workers at Service Experts get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Service Experts pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

At Service Experts, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Service Experts affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between July 2025 and August 2026.

Do people get paid time off at Service Experts?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Service Experts worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Service Experts workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
62% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Service Experts workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Service Experts?

Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Service Experts managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
38% of people say their manager changes their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Service Experts spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
41% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Service Experts?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Service Experts good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Service Experts feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Service Experts get to take their breaks without interruption?

Only some people get breaks without interruption.
52% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Service Experts?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Service Experts enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Service Experts recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Service Experts?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Service Experts?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Service Experts’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Service Experts is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Service Experts?

What are the most popular categories at Service Experts?

Infographic showing various Customer Service Representative job openings at Service Experts in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Service Technician II

Service Experts

Beavercreek, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Service Experts rating

6.1

Company rating: 6.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

231st of 283 rated repair and maintenance companies

Job description

Welcome!
Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Location Address: 799 Space Dr, Beavercreek, OH 45434
Pay: Hourly Rate plus incentives
Key Responsibilities:
  • Works under general supervision to perform residential and/or light commercial service and maintenance calls
  • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
  • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
  • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
  • Completes routine maintenance and equipment cleaning as needed or required
  • Responsible for delivery and removal of parts and equipment needed to complete service work
  • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
  • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
  • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
  • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
  • Represents the company professionally, honestly, and ethically in all business matters and activities
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
  • Performs similar/other duties as needed or assigned
  • Regular, reliable attendance

Desired Skills and Qualifications:
  • High school diploma or GED with additional training and 2+ years' experience in HVAC with technical training certification required
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
  • EPA and safety certifications required
  • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
  • Proficient and able to operate all necessary tools and equipment to perform various service projects
  • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
  • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
  • Proficient and able to install a basic duct fitting
  • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
  • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
  • Effective and efficient time-management and organizational skills
  • Valid driver's license with acceptable driving record
  • Available to work flexible hours and on-call shifts as needed
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
  • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
  • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
  • Competitive Pay, including incentive opportunities for many positions
  • Paid Time Off and Company Holiday Pay
  • Medical /Dental /Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance, for you and options you can elect for your family
  • Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
  • Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
  • World Class Training opportunities through our Experts University
  • Career Development opportunities

Annual Compensation Range: $52,200.00 - $66,500.00
Minimum Experience: 2+
Years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

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About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

Social media

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