Scarborough, ME · On-site
$16.50 - $22.50/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$15.50 - $21/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$15.50 - $21/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$33K - $42K/yr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$33K - $42K/yr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$33K - $42K/yr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
$33K - $42K/yr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$16.25 - $22/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$16.25 - $22/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Duluth, GA · On-site
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Duluth, GA · On-site
$14.75 - $20/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton Park, NY · On-site
$15.50 - $21/hr
Maintain good customer relations and ensure that all calls meet Service Experts' standards * Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton Park, NY · On-site
$15.50 - $21/hr
Maintain good customer relations and ensure that all calls meet Service Experts' standards * Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Richardson, TX · On-site
$14.50 - $19.75/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Richardson, TX · On-site
$14.50 - $19.75/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$16.25 - $22/hr
Maintain good customer relations and ensure that all calls meet Service Experts' standards * Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Clifton, NY · On-site
$16.25 - $22/hr
Maintain good customer relations and ensure that all calls meet Service Experts' standards * Handle and resolve a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Scarborough, ME · On-site
$16.50 - $22.50/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Richardson, TX · On-site
$14.50 - $19.75/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Richardson, TX · On-site
$14.50 - $19.75/hr
Maintains good customer relations and ensures that all calls meet Service Experts' standards * Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat ...
Scarborough, ME · On-site
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: * Competitive Pay with incentive ...
Scarborough, ME · On-site
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: * Competitive Pay with incentive ...
Charlotte, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Charlotte, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Charlotte, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Charlotte, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Scarborough, ME · On-site
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: * Competitive Pay with incentive ...
Scarborough, ME · On-site
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: * Competitive Pay with incentive ...
$16.25 - $19.50/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
$16.25 - $19.50/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Do workers at Service Experts get paid breaks?
Does Service Experts pay people when they’re sick?
At Service Experts, are sick days and vacation days separate paid time off?
Is the health insurance from Service Experts affordable enough for their workers?
Do people get paid time off at Service Experts?
How far ahead of time do people find out their work schedule?
Do workers at Service Experts worry about hours?
Do Service Experts workers get to choose the shifts they work?
How easy is it for Service Experts workers to change shifts?
How easy is it to get time off at Service Experts?
Do Service Experts managers change schedules at the last minute?
Do jobs at Service Experts spill into time workers aren’t paid for?
How easy is it to take sick days at Service Experts?
Is working at Service Experts good if you’re a parent or caregiver?
Do people at Service Experts feel treated with respect by their managers?
Do people at Service Experts get to take their breaks without interruption?
Is it stressful to work at Service Experts?
Do people at Service Experts enjoy their jobs?
Do people at Service Experts recommend working with their team?
Do people get enough training when they start at Service Experts?
Do people get support to advance at Service Experts?
Do people think Service Experts’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Service Experts is doing?
$16.50 - $22.50/hr
Full-time
This job post has expired today. Applications are no longer accepted.
6.1
Based on 28 frontline employees who took The Breakroom Quiz
231st of 283 rated repair and maintenance companies
Welcome!
The Customer Service Representative II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Customer Service family. Works under general supervision. Assists customers by promptly and professionally addressing a wide range of inquiries, concerns, and issues.
Demonstrates expertise in resolving customer complaints, effectively handling complex cases, and ensuring customer satisfaction through advanced support and escalation procedures.
Records customer interactions and transactions with precision in the customer support database, ensuring accurate reference and tracking.
Provides comprehensive guidance to customers, utilizing in-depth troubleshooting steps to diagnose and resolve technical issues effectively.
Educates customers on product features, functionalities, and usage, delivering detailed information to enhance their understanding and optimize their experience.
Demonstrates proficiency in processing customer orders, returns, and exchanges efficiently, ensuring accuracy and strict adherence to company policies and procedures.
Collaborates with cross-functional teams, including sales and technical support, to expertly address complex customer inquiries or problems, providing comprehensive solutions.
Proactively keeps customers well-informed about product updates, new releases, or relevant changes, demonstrating a high level of expertise in enhancing their usage and experience.
Minimum Experience: 2+ years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Get the full story on Breakroom
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Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.
Construction
1,001 - 5,000 Employees
Plano, TX, US
1996
