Rumpke
Rumpke

48 Rumpke Account Representative Jobs Hiring Near You

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste ... Resolve customer account issues and adjust accounts accordingly with verification from management ...

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste ... Resolve customer account issues and adjust accounts accordingly with verification from management ...

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste ... This position requires cold calling on commercial accounts in the field to generate new contracted ...

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste ... This position requires cold calling on commercial accounts in the field to generate new contracted ...

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Rumpke Jobs Information

What is it like to work at Rumpke?

Rumpke is a family-owned waste management company that values community involvement and environmental stewardship, reflecting a commitment to serving the public good. The company operates a diverse range of roles, from collection and recycling to customer service and operations management, with a focus on teamwork and collaboration to achieve its mission of providing reliable waste management services. Working at Rumpke may appeal to individuals who value a stable work environment, opportunities for career advancement, and the chance to contribute to a company that prioritizes community service and sustainability.

What makes Rumpke an attractive place to work?

Rumpke is a leading waste management company with a long history of providing essential services to communities across the United States. The company offers a stable work environment with opportunities for professional growth and development, as well as a collaborative culture that values teamwork and innovation. By joining Rumpke, individuals can contribute to the company's mission of protecting the environment and improving public health, while also advancing their careers in a dynamic and supportive industry.

Do workers at Rumpke get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Rumpke pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

At Rumpke, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
66% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Rumpke affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Rumpke?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Rumpke worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Rumpke workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Rumpke workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Rumpke?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Rumpke managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Rumpke spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
12% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Rumpke?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Rumpke good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
55% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Rumpke feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Rumpke get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Rumpke?

Some people feel stressed here.
59% of people say they often feel stressed at work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Rumpke enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Rumpke recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Rumpke?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Rumpke?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Rumpke’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Rumpke is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between September 2025 and August 2026.
Infographic showing various Account Representative job openings at Rumpke in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

National Accounts Representative

The William Thomas Group, Inc.

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The National Account Rep is responsible to prospect, present and secure new account relationships for environmental waste management programs conducted by company.  This position will function as the ‘single point of contact’ for their client base and liaison responsible for coordinating between Customer’s Corporate, Site Locations, Accounting and Senior Management. 

Responsibilities of Position:

  • Responsible to secure new clients for William Thomas Group (WTG) environmental services management programs via prospecting and networking of potential corporate base.
  • Secure new multi-site corporate clients for environmental waste management services and/or industrial clients with Total Waste Management requirements.
  • Sell WTG management programs including a combination of solid waste, recycling, liquid waste, organic waste, sustainability, zero landfill, beneficial re-use, and waste to energy in order to satisfy specific needs of potential clients and current clients.
  • Utilize internal WTG department structure to assist in troubleshooting and resolution of client concerns and issues as necessary.
  • Responsible to perform relationship development functions to ensure client satisfaction and continued WTG loyalty with assistance from internal support and WTG management.
  • Provide and adhere to satisfactory communication schedule for each client, based on volume, quantity, and complexity of WTG program functions utilizing electronic reporting, webinars, conference calls and client visits as necessary.
  • Ensure WTG management agreements are in place and remain current for complete National Account Rep (NAR) client base.
  • Assist internal WTG departments with completion, submittal, and follow up regarding Request For Proposal (RFP) opportunities with potential clients. 
  • Maintain sales pipeline reporting via daily update into GMS or other program, as required.
  • Maintain adequate communication with WTG sales manager and division president regarding new client status to include potential revenue and anticipated expense requirements for client program.
  • Attend, exhibit, and present WTG program detail at trade shows, vendor/supplier events, and client functions as required.
  • Provide liaison between levels of Client hierarchy, service providers, and WTG Management Team, as needed.
  • Interact with internal personnel and external client contacts in a professional manner.
  • As necessary, assist WTG Accounts Receivable (A/R) to ensure collections per company terms, and reduction of A/R aging to thirty days or less.
  • Maintain organized documents and records.
  • Customer retention measured by limiting service contract loss.
  • Promote sustained growth of the Team and the Company.
  • Promote “New Customer’ sales through personal/professional contacts.
  • Other Duties as Assigned.

Skills & Abilities Needed for Position:

  • Ability to perform extensive travel, including overnight travel. 
  • Excellent communication and formal presentation skills, including negotiation expertise.
  • Self-motivated and able to work independently, in a team, or lead a team to meet or exceed goals.
  • Must present and communicate in a professional manner.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities within a fast-paced environment.
  • Must be organized with good time management skills.
  • Possess proven analytical/problem solving solutions for the customer and the company.  
  • Computer proficiency in Windows and Microsoft applications. 

Experience & Knowledge Needed for Position:

  • Minimum five years of sales related experience within environmental industry; 2-3 year’s selling to large multi-site corporate and/or industrial accounts.
  • Knowledge and understanding of Profit and Loss operations/applications, sales and marketing.
  • Client maintenance and retention experience.
  • Knowledge of the waste industry a plus.

Additional Working Conditions/Aspects:

  • Ability to travel between offices, as required.
  • Legally eligible to work in the United States.
  • Valid driver’s license (if applicable).
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.