At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Participate in service, sales and customer meetings, where required. * Implementation & Deployment:
27 Roche Sales Jobs Hiring Near You
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Participate in service, sales and customer meetings, where required. * Implementation & Deployment:
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... sales or Clinical Laboratory Director/Manager * Ability to develop and maintain collegial ...
Patient Services Manager
Mississauga, ON · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Project Management experience or Commercial experience (sales, marketing, medical) is highly ...
Patient Services Manager
Mississauga, ON · On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Project Management experience or Commercial experience (sales, marketing, medical) is highly ...
Planning Excellence Lead
Indianapolis, IN · On-site
$109K - $202K/yr
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Initiate, prepare, execute, and follow up on Sales and Operations Planning (S&OP) meetings to ...
Planning Excellence Lead
Indianapolis, IN · On-site
$109K - $202K/yr
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Initiate, prepare, execute, and follow up on Sales and Operations Planning (S&OP) meetings to ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Lead divisional Sales and Operations Planning (S&OP) processes to foster collaboration, shared ...
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Lead divisional Sales and Operations Planning (S&OP) processes to foster collaboration, shared ...
Roche Jobs Information
What is it like to work at Roche?
Roche is a global healthcare leader that prioritizes innovation, collaboration, and patient-centricity, fostering a culture of mutual respect and open communication among its employees. The company's diverse teams work in state-of-the-art facilities, tackling complex challenges in research and development, manufacturing, and commercialization, with a focus on delivering life-changing medicines and diagnostics. Working at Roche offers opportunities for professional growth, collaboration with experts in the field, and the chance to contribute to improving people's lives, making it an attractive option for those passionate about healthcare and innovation.
What makes Roche an attractive place to work?
Roche is a leading global healthcare company with a long history of innovation and commitment to improving people's lives. The company offers a dynamic and collaborative work environment that fosters creativity, teamwork, and professional growth, with opportunities to work on cutting-edge projects and technologies. By joining Roche, individuals can contribute to making a meaningful impact in the healthcare industry, develop their skills and expertise, and be part of a global organization that values diversity, inclusion, and employee development.
Do workers at Roche get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
38% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
Does Roche pay people when they’re sick?
Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
At Roche, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Roche affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Roche?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and July 2026.
92% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and July 2026.
Do workers at Roche worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and October 2025.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and October 2025.
Do Roche workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it for Roche workers to change shifts?
Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and August 2025.
How easy is it to get time off at Roche?
Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
95% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Roche managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
Do jobs at Roche spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to take sick days at Roche?
Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Roche good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and July 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and July 2026.
Do people at Roche feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Roche get to take their breaks without interruption?
Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
82% of people report that they get to take their breaks without interruption.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at Roche?
Some people feel stressed out here.
52% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
52% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Roche enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
86% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Roche recommend working with their team?
Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at Roche?
Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at Roche?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Roche’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers feel well informed about how Roche is doing?
Most people feel well informed about how the company is doing.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular job types at Roche?
What are the most popular jobs at Roche?
What are the most popular categories at Roche?
Roche rating
9.3
Based on 23 frontline employees who took The Breakroom Quiz
3rd of 86 rated pharmaceutical
Job description
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionField Service Implementation Representative
Location: Preference for bilingual candidates (English and French) based in Ontario or Quebec
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.
Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success, and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
The Opportunity:
As the Field Support Implementation Representative, you are part of a team of experts who play a crucial role in supporting key hospitals and laboratories with the installation and smooth functioning of their clinical chemistry, immunoassay, molecular, pathology, urinalysis, and automation solutions.
You are an effective problem solver passionate about the healthcare environment and understand the importance of our solutions on the customer experience and patient care. Your passion for problem resolution and customer satisfaction is supported by your technical knowledge to deliver a stellar customer experience. You will provide timely, accurate and consistent support to our customers to minimize the disruption of their diagnostic service delivery.
This role is installations and modifications focused but does not exclude maintenance and repair support, as required.
Customer-Centric Focus & Experience: Use a customer-centric focus to deliver a flawless and positive customer experience, complying with administrative and customer experience standards with each service interaction.
Communication & Collaboration: Communicate regularly with national and regional squad members and the National Implementation Manager to gain or share perspective on the customer environment, their expectations, and their experience. Participate in service, sales and customer meetings, where required.
Implementation & Deployment: Act as an implementation crew team member or lead to install and configure instrument software and hardware components and maximize efficient completion of installations (including pre-site inspections and technical installation, upgrades, and issue resolution, where required).
Team Support, Accountability & Coverage: Back up other Support Representatives for vacation and holiday rotation coverage, where required.
Administrative management and documentation: Document all service related activities (inventory, service activity cases, expense reports, etc.), facilitating smooth hand-off to regional teams. Manage day-to-day administrative activities.
Maintenance & Technical Support: Perform preventative maintenance and technical service bulletin resolution to support regional teams, and work with local teams to install and configure instrument software and hardware components, as needed.
IT Systems Integration: Work with local RIS application specialist and technical specialist teams to install, configure, and support IT software and hardware components, as needed.
Who you are:
You hold a diploma of collegial studies in electronic technology or related education
You possess 5+ years of relevant field service experience, laboratory experience is considered a strong asset.
You demonstrate prior customer support experience.
In this position, you will be servicing customers across Canada, therefore a proficient level of English is required and French may be required depending on geographical location.
You demonstrate knowledge of IT systems & Network infrastructure.
This position requires 95% travel, including overnight travel, and requires that the individual reside within 100km of a major metropolitan airport in the Greater Toronto Area or Greater Montreal Area.
You hold a full, valid driver's license in Canada.
As this is a field based role, periodic travel for training within Canada, Europe and the United States is required.
Relocation benefits are not available for this posting.
Representant(e) du soutien a l'implantation
Lieu : Preference pour les candidat(e)s bilingues (anglais et francais) base(e)s en Ontario ou au Quebec.
Un avenir plus sain. C'est ce qui nous pousse a innover. A faire progresser continuellement la science et a veiller a ce que chacun ait acces aux soins de sante dont il a besoin aujourd'hui et pour les generations a venir. Creer un monde ou nous avons tous plus de temps avec les personnes que nous aimons. C'est ce qui fait de nous Roche.
Roche est une entreprise prospere qui peut offrir des perspectives de carriere passionnantes. Nous encourageons et soutenons votre developpement dans les domaines qui vous interessent, ce qui vous preparera a franchir la prochaine etape de votre parcours professionnel. Nous savons que nos employes sont les artisans de notre succes et nous les apprecions a leur juste valeur. Notre engagement est de creer un environnement de travail ou se sentir valorisee, respectee et responsabilisee est une experience quotidienne.
L'Opportunite :
En tant que representante du soutien a l'implantation sur le terrain, vous faites partie d'une equipe d'experts qui jouent un role crucial dans le soutien aux principaux hopitaux et laboratoires pour l'installation et le bon fonctionnement de leurs solutions de chimie clinique, d'immuno analyse, de biologie moleculaire, de pathologie, d'analyse d'urine et d'automatisation.
Vous etes une personne efficace pour resoudre les problemes, passionnee par le milieu de la sante, et vous comprenez l'importance de nos solutions sur l'experience client et les soins aux patients. Votre passion pour la resolution de problemes et la satisfaction de la clientele s'appuie sur vos connaissances techniques pour offrir une experience client hors pair. Vous fournirez un soutien rapide, precis et constant a nos clients afin de minimiser l'interruption de leur prestation de services de diagnostic.
Ce role est principalement axe sur les installations et les modifications, sans toutefois exclure le soutien a la maintenance et a la reparation, au besoin.
Orientation et experience client : Adopter une approche axee sur le client afin d'offrir une experience irreprochable et positive, tout en respectant les normes administratives et de service a chaque interaction.
Communication et collaboration : Communiquer regulierement avec les membres des equipes nationales et regionales ainsi qu'avec le gestionnaire national de la mise en uvre afin de partager des perspectives sur l'environnement client, ses attentes et son experience. Participer aux reunions de service, de vente et avec les clients, au besoin.
Mise en uvre et deploiement : Agir a titre de membre ou de responsable d'equipe pour installer et configurer les composants materiels et logiciels (hardware/software) et maximiser l'execution efficace des installations (incluant les inspections prealables du site, l'installation technique, les mises a niveau et la resolution de problemes, au besoin).
Soutien d'equipe, responsabilisation et couverture : Assurer le remplacement des autres representants du service de soutien lors des vacances et des jours feries, selon les besoins.
Gestion administrative et documentation : Documenter l'ensemble des activites de service (inventaire, dossiers d'intervention, rapports de depenses, etc.) afin de faciliter une transition fluide avec les equipes regionales, et assurer la gestion administrative quotidienne.
Maintenance et soutien technique : Effectuer la maintenance preventive et la resolution des bulletins de service technique en soutien aux equipes regionales, et collaborer avec les equipes locales pour installer et configurer les composants materiels et logiciels (hardware/software).
Integration des systemes IT : Travailler avec les specialistes d'applications RIS et les equipes techniques locales pour installer, configurer et soutenir les composants logiciels et informatiques, selon les besoins.
Qui vous etes :
Vous possedez un diplome d'etudes collegiales (DEC) en technologie de l'electronique (ou formation connexe) et possede des connaissances solides en systemes informatiques et infrastructures reseau.
Vous avez plus de 5 ans d'experience pertinente dans le service sur le terrain, idealement acquise en milieu de laboratoire (un atout majeur).
Vous demontrez une experience eprouvee en soutien a la clientele, axee sur la centralite client.
Dans ce poste, vous collaborez avec des clients partout au Canada, donc un niveau d'anglais maitrise est exige, et le francais pourrait etre requis selon la region geographique.
Ce poste exige 95 % de deplacements, y compris des debouches, et requiert que la personne reside dans un rayon de 100 km d'un aeroport metropolitain majeur de la region du Grand Toronto ou du Grand Montreal.
Vous detenez un permis de conduire canadien valide et complet.
Puisqu'il s'agit d'un role sur le terrain, des deplacements periodiques pour la formation au Canada, en Europe et aux Etats-Unis sont requis.
Les avantages de relocalisation ne sont pas disponibles pour ce poste
The expected salary range for this position based on the primary location of Ontario is 79,144.00 and 103,876.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.We use artificial intelligence to screen, assess or select applicants for this role.
This posting is for an existing vacancy at Hoffmann-La Roche Ltd.
Who we areA healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an Equal Opportunity Employer.
