Roche

44 Roche Customer Service Jobs Hiring Near You

Du wirst Teil unseres Teams Field Force Workflow Solutions im Customer Service Auendienst. Wir sind ... Roche is an Equal Opportunity Employer.

$17.50 - $23/hr

Join Roche, where every voice matters. The Position Was Dich erwartet: Fur unser ... Einweisung unserer Kunden in die Nutzung unserer Online Plattform Navify) * Du ubst Deine ...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... B. die professionelle Einweisung unserer Kunden in die Nutzung unserer Online-Plattform Navify

... customer facility work requests, respond to alarm system alerts 24/7, investigate and document ... Roche Diagnostics offers a broad portfolio of products, tools and services that help in the ...

$18 - $21.75/hr

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... B. die professionelle Einweisung unserer Kunden in die Nutzung unserer Online-Plattform Navify

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... Consult and collaborate with external customers and patients to design best-in-class programs that ...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture ... customers. Has a complete knowledge of company products and services, and viewed as an expert by ...

Showing results 21-40

Roche Jobs Information

What is it like to work at Roche?

Roche is a global healthcare leader that prioritizes innovation, collaboration, and patient-centricity, fostering a culture of mutual respect and open communication among its employees. The company's diverse teams work in state-of-the-art facilities, tackling complex challenges in research and development, manufacturing, and commercialization, with a focus on delivering life-changing medicines and diagnostics. Working at Roche offers opportunities for professional growth, collaboration with experts in the field, and the chance to contribute to improving people's lives, making it an attractive option for those passionate about healthcare and innovation.

Do workers at Roche get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Roche pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

At Roche, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Roche affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Roche?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Roche worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at Roche?

Most people find it easy to get time off.
95% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Roche managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

Do jobs at Roche spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to take sick days at Roche?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Roche feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Roche get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Roche?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Roche enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Roche recommend working with their team?

Most people recommend working with their team.
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Roche?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Roche?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Roche’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Roche is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
What are the most popular job types at Roche?
    What are the most popular categories at Roche?
    Infographic showing various Customer Service job openings at Roche in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

    Product Manager, Neurology & Core IA

    Roche

    Indianapolis, IN • On-site

    Full-time

    Posted 10 days ago


    Roche rating

    9.2

    Company rating: 9.2 out of 10

    Based on 22 frontline employees who took The Breakroom Quiz

    3rd of 71 rated pharmaceutical


    Job description

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

    The Position

    Product Manager, Neurology & Core IA

    A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.

    Who We Are:

    Core Lab Marketing is a place for passionate leaders who are determined to make an impact for patients, customers and for the organization. We aspire to deliver better health outcomes for all patients by providing comprehensive solutions to Core Laboratories supporting Integrated Health Networks and Reference Labs. We are committed to creating a positive culture and focus on the values of the team and its members. We take responsibility for our actions and deliver on our commitments, while also prioritizing work/life balance to ensure everyone thrives both personally and professionally. The team emphasizes learning and development and we empower team members to speak openly.

    We represent Roche's commitment to lead with science in order to develop transformational solutions that help improve patient outcomes and simplify lab operations. As the Core Lab market leader in the US, the Core Lab team excels at the identification, commercialization and the full end-to-end management of reagent solutions that enable our customers to deliver on their overarching priorities, including improving patient outcomes.

    The Opportunity:

    We are seeking an experienced professional who is driven by deep customer insights and strong business acumen to bring value to laboratorians, physicians, and patients in the Neurology and Core Immunoassay portfolios - drivers of over $300M in annual revenue. As a key owner of these portfolios, the PM is responsible for developing a comprehensive portfolio/product strategy, identifying product requirements and market potential for new IVD and Research Use Only solutions in partnership with Global and US colleagues, and maintaining and growing all on-market Neurology and Core IA solutions in the US.

    This role requires proven technical prowess, exceptional project management and prioritization skills, written and verbal communication, and the ability to lead and influence without authority. Strong collaboration and stakeholder management skills are crucial, as this role collaborates with numerous business partners - Marketing, Sales, Customer Insights, Finance, Pricing, MSA, RSN, Customer Service, Regulatory, Supply and Demand Planning, Global, and other key stakeholders. This individual will be the technical expert and the voice of the customer, ensuring our portfolio remains competitive, high-quality, and a leader within the market.

    This is a pivotal time in the Neurology space. Roche's Neurology portfolio continues to be a fast-evolving market, with Core IA being a highly stable revenue driver. The Product Manager plays a significant role in the long-term success of both of these areas.

    Job Facts:

    • The Product Manager, Neurology, RUO& Core IA portfolios, reports to the Group Marketing Manager and serves as a member of the Reagents team - a team responsible for the product management of all Clinical Chemistry and Immunoassay products

    • Responsible for developing and executing a comprehensive portfolio/product strategy that includes product requirements, pricing strategy, and launch logistics to accomplish business objectives

    • Responsible for gathering customer insights and utilizing those insights to influence the global Lifecycle Team on product requirements for new and existing solutions

    • Partners closely with the Senior Marketing Manager, Neurology, to develop and execute on a comprehensive portfolio strategy and drive adoption of new and existing solutions across the US

    • Successful partnership with large stakeholder network, including Marketing, Sales, Customer Insights, Finance, Pricing, MSA, RSN, Customer Service, Regulatory, Supply and Demand Planning, Global, and as a valuable member of the US Neuro Squad and other product teams

    • Main US owner of the full Core Lab Research Use Only portfolio and pipeline, partnering with Global, Launch Change Management, Supply Chain, and others to drive new innovations to our customers on demand.

    • Develops business cases and pricing strategies for Neurology, RUO, & Core IA assays in development or in the pipeline, as well as understanding the performance of on-market and soon-launching products to support the annual business planning process

    • In conjunction with the demand planning team, is responsible for gathering input and data to create product forecasts and business plans that drive growth for assigned products.

    • Forecasts demand and financial impact for new and existing diagnostic products using data-driven projections and scenario planning; informs go-to-market and development decisions.

    • Develops business area mastery, including understanding of market segments, forecasting sales and product demand, market trends, competition, critical success factors, and needs through interactions with customers and other key stakeholders

    • Supports customer conversations and presentations, including but not limited to customer meetings, IHN visits, 360 events, and medical conferences, in partnership with the Sr Marketing Manager, Clinical Specialists, and MSA

    • Instills leadership through others by acting as a role model to drive impactful business solutions and positive change, encouraging, motivating, and empowering others and helping others to succeed

    Who You Are:

    • You hold a Bachelor's degree in Chemistry, Medical Laboratory Science (MLS), Marketing, Business, Communications, Life Sciences/Neurology or other related fields

    • You hold 5 years of product management, marketing, business, sales or related business experience or equivalent work experience in the healthcare industry

    Preferred Qualifications:

    • 5+ years in Medical Diagnostics, preferably in a Product Management or PM-related commercial/medical role

    • Demonstrated business acumen, primarily in data-driven decision making, developing financial business cases and pricing recommendations, and forecasting

    • Exceptional cross-functional leadership skills; able to influence across a wider stakeholder network to ensure business needs are met/exceeded

    • Technical aptitude, with experience acting as a technical leader OR proven ability to learn and speak to technical topics

    • Understanding of the Neurology market, customer needs, and competitor solutions, or similar understanding of the broader Core Lab market

    • Detail-oriented and organized, able to independently drive multiple projects, prioritize based on business-critical needs, and independently make decisions and recommendations that represent and align to overall business and portfolio strategy

    • Understanding of laboratory operations, health systems, diagnostics business, and/or the proven ability to learn quickly

    • Knowledge of regulatory requirements and validation/verification processes for diagnostic products, laboratory accrediting agency knowledge (e.g., understanding accreditation standards and impact on product development/validation)

    • Clinical liaison skills, with ability to engage clinicians and laboratorians to inform product strategy and usage

    • Proficient with Microsoft Office and/or Google suite tools

    • Ability to travel in the continental US or globally as dictated by business need

    Location:

    • This position is based onsite in our Indianapolis campus

    • No relocation benefits are provided for this role

    The expected salary range for this position based on the primary location of Indiana is $101,700 - $188,900. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

    Benefits

    #LI-JW2

    Who we are

    A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


    Let's build a healthier future, together.

    Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

    If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.


    What Roche employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom