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66 Renuity Customer Service Jobs Hiring Near You

Renuity

IT Service Desk Specialist

Madison, WI · On-site

Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are ...

Renuity

Remodeling Service Manager

Milwaukee, WI · On-site

$60K/yr

... and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its ... affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all ...

Renuity

Remodeling Service Manager

Milwaukee, WI · On-site

$60K/yr

Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its affiliates are ...

Renuity

Remodeling Service Manager

Milwaukee, WI · On-site

$60K/yr

... and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its ... affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all ...

Renuity

Remodeling Service Manager

Milwaukee, WI · On-site

$60K/yr

... and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its ... affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all ...

Renuity

Service Technician

Woburn, MA · On-site

$25 - $30/hr

Our Service Technician's primary responsibility is to provide each of our customers with the best quality service and fastest response time as possible. Why work at Renuity: * Competitive Pay: from ...

Renuity

IT Service Desk Specialist

Madison, WI · On-site

Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. #RHB Renuity and its affiliates are ...

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All JobsRenuity Customer Service Jobs

Renuity Jobs Information

Does Renuity pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and July 2026.

Do workers at Renuity worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Renuity workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to get time off at Renuity?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and July 2026.

Do Renuity managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do jobs at Renuity spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

How easy is it to take sick days at Renuity?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at Renuity feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Renuity?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Renuity enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Renuity recommend working with their team?

Most people recommend working with their team.
71% of people report that they would recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Renuity?

Most people got enough training when they started.
86% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Renuity?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Renuity’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how Renuity is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and July 2026.

What are the most popular job types at Renuity?

    What are the most popular jobs at Renuity?

    What are the most popular categories at Renuity?

    Infographic showing various Customer Service job openings at Renuity in the United States as of August 2026, with employment types broken down into 77% Full Time, 10% Part Time, and 13% Contract. Highlights an 92% Physical, and 8% Remote job distribution.

    Call Center - Customer Service Agent (On-Site)

    Renuity

    Madison, WI • On-site

    $50K - $70K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 24 days ago

    Renuity rating

    7.3

    Company rating: 7.3 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    19th of 55 rated home improvement suppliers and fitters

    Job description

    Call Center Agent - Customer Service

    Mad City Windows & Baths, a Renuity Company

    • Full-Time or Part-Time Nights & Weekends Shift Time: 1pm-9pm
      Saturday & Sunday availability preferred

    • Pay: $17.50/hr + Uncapped Bonuses
      Average earnings: $50,000-$70,000+/year

    Kickstart Your Career - No Experience Required!

    Looking to build long-term stability and grow your career with a company that promotes from within? Mad City Windows & Baths-part of the national Renuity family-is expanding our Call Center Inside Sales team, and we want motivated, outgoing individuals ready to learn, grow, and win.

    Mad City is one of the Midwest's most trusted home remodeling brands, powered by Renuity's nationwide network of top-tier renovation companies. Together, we're transforming the home improvement industry with faster, easier, stress-free experiences for homeowners. With teams operating across 36 states and growing, there's never been a better time to join.

    About the Role

    As a Call Center Agent on the Customer Service Team, you'll support the lead generation and sales teams by processing submitted leads - verifying homeowner information, confirming homeowner and advisor availability, validating product qualifications, and gauging homeowner interest. You'll work with customers and employees across all Mad City markets and help assist them with starting their home improvement process.

    In this position, you will:

    • Manage all appointments generated through face-to-face sources and enter them into the CRM

    • Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction

    • Handle inbound calls from promoters and place outbound calls to reach unverified leads

    • Participate in regular department contests and achieve both personal and team goals

    Key Qualifications

    • No call center experience? No problem. If you bring the drive, we'll teach you the skills.

      We're looking for:

      • Strong communication skills and an outgoing personality

      • Motivated, competitive, goal-driven energy

      • Professional presence and a team-first mindset

      • Reliability and consistency in attendance and performance

      • Ability to multitask, prioritize, and stay organized

      • Comfort navigating technology and computer applications

    What We Offer

    • Uncapped earning potential - most agents earn between $50k-$70k/year

    • Rapid advancement - many team members move up within 6 months

    • Brand-new expanded call center workspace

    • Multiple shift options (assigned based on business needs)

    • Call center operating hours: 8am-9pm, 7 days a week

    Benefits & Perks

    • Medical, dental, vision, life, and disability insurance

    • Paid parental leave

    • 401(k) retirement savings program

    • Generous PTO + paid holidays

    • Continuous team events, incentives, and company celebrations

    About Mad City Windows & Baths

    At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love.

    Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

    If you have a question regarding your application, please contact TA@renuityhome.com

    To access Renuity's Privacy Policy, please click here: Privacy Policy

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