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Renasant
Renasant

60 Renasant Customer Service Jobs Hiring Near You

Renasant Bank

Personal Banker

Madison, AL · On-site

$17.25 - $21/hr

Execute and role model the Renasant service standards in every customer and teammate interaction * Resolve customer issues and concerns by owning the problem and acting as a liaison between the ...

Renasant Bank

Personal Banker

Starkville, MS · On-site

$17.25 - $21/hr

Execute and role model the Renasant service standards in every customer and teammate interaction * Resolve customer issues and concerns by owning the problem and acting as a liaison between the ...

Renasant Bank

Personal Banker

Thomasville, GA · On-site

$15.50 - $19/hr

Execute and role model the Renasant service standards in every customer and teammate interaction * Resolve customer issues and concerns by owning the problem and acting as a liaison between the ...

Renasant Bank

Personal Banker- Floating

Decatur, AL · On-site

$15.75 - $19.25/hr

Execute and role model the Renasant service standards in every customer and teammate interaction * Resolve customer issues and concerns by owning the problem and acting as a liaison between the ...

Renasant Bank

Teller

Purvis, MS · On-site

$14 - $17.50/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Gulfport, MS · On-site

$16 - $20/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Canton, MS · On-site

$13.50 - $17/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Decatur, AL · On-site

$13.25 - $16.50/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Hammond, LA · On-site

$12.25 - $15.50/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Milton, FL · On-site

$14.25 - $18/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Memphis, TN · On-site

$14.25 - $18/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller Part Time

Fort Walton Beach, FL · On-site

$13.25 - $16.50/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Mortgage Banker

Savannah, GA · On-site

Coordinate loan production throughout assigned service area * Maintain prescribed system status ... Ability to represent Renasant Bank in a professional manner projecting the image of "Customer ...

Renasant Bank

Mortgage Banker

Huntsville, AL · On-site

Coordinate loan production throughout assigned service area * Maintain prescribed system status ... Ability to represent Renasant Bank in a professional manner projecting the image of "Customer ...

New

Renasant Bank

Teller Part Time - Floating

Norcross, GA · On-site

$15 - $18.75/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

Renasant Bank

Teller

Gulfport, MS · On-site

$16 - $20/hr

Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch ...

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Showing results 21-40

All JobsRenasant Customer Service Jobs

Renasant Jobs Information

Do workers at Renasant Bank get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Renasant Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

At Renasant Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between September 2025 and June 2026.

Is the health insurance from Renasant Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Renasant Bank?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between September 2025 and June 2026.

Do workers at Renasant Bank worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Renasant Bank?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at Renasant Bank?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Renasant Bank good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Renasant Bank feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
45% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Renasant Bank get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Renasant Bank?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Renasant Bank enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Renasant Bank recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at Renasant Bank?

Most people didn’t get enough training when they started.
73% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at Renasant Bank?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Renasant Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how Renasant Bank is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2026.

What are the most popular job types at Renasant?

    What are the most popular jobs at Renasant?

    What are the most popular categories at Renasant?

    Personal Banker

    Renasant Bank

    Madison, AL • On-site

    $17.25 - $21/hr

    Other

    Re-posted 11 days ago

    Renasant Bank rating

    6.0

    Company rating: 6.0 out of 10

    Based on 12 frontline employees who took The Breakroom Quiz

    152nd of 171 rated banks

    Job description

    Overview
    Personal Bankers are intentional about delivering a consistent best in class customer experience. A Personal Banker is a customer service and proactive sales focused position tasked with engaging existing and prospective customers to determine and meet their financial needs. With a deep understanding of Renasant Bank customer engagement model, you spend time executing and role modeling by serving as our customer's financial advisor of choice. Personal Bankers should be self-motivated to achieve consistent and balanced performance in customer experience, deposits, acquisition and retention of accounts, and partner referrals to drive income for the branch.
    RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
    Responsibilities
    An effective Personal Banker is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution and operational excellence.
    • Achieve consistent and balanced personal sales and service performance by developing new and existing relationships utilizing the customer engagement model
    • Create a daily individual plan focused on deepening customer relationships and consistent execution of service standards, customer retention, etc.
    • Partner with Branch Manager to ensure personal achievement of service, sales and operational goals are achieved
    • Execute and role model the Renasant service standards in every customer and teammate interaction
    • Resolve customer issues and concerns by owning the problem and acting as a liaison between the customer and bank
    • Remain self-motivated to achieve optimal sales and service results weekly, monthly and yearly
    • Use all customer interactions, in person or phone, to identify additional needs and make appropriate recommendations
    • Maintain effective partnerships with other lines of businesses to help drive more effective and profitable customer relationships
    • Participate in community activities as a representative of Renasant Bank;
    • Serve as a back-up Teller or Head Teller, if needed
    • Ensure that proper documentation is obtained and properly completed for all solutions to minimize documentation exceptions
    • Properly complete all account maintenance activities
    • Stay up-to-date and focused on all regulations, policies and procedures related to Personal Banker and other branch operations
    • Perform other related duties as assigned

    Qualifications
    • High school diploma or equivalent required, college education preferred
    • Minimum of 1 year related customer experience and sales experience required
    • Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations
    • Ability to produce individual and team sales and customer experience results
    • Ability to remain focused on customer financial needs and acts with the customers priorities in mind
    • Knowledgeable of the financial services industry and local community to better serve the customer
    • Effective written and verbal communication skills
    • Attention to detail with strong record of accuracy in handling of transactions
    • Comfortable using a variety of technology software products to process transactions
    • Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes
    • Aptitude to read, understand and apply all regulations, policies and procedures related to Personal Banker responsibilities and other branch operations
    • Ability to travel for training, other development opportunities, and between branches, as needed

    For all Senior Personal Bankers:
    • Minimum of 2 years of successful personal sales experience
    • Ability to handle complex transactions with limited supervision
    • Operational strength with limited exceptions
    • Proficient in all aspects of bank products and solutions, including IRA's and complex business accounts

    For all Licensed Personal Bankers:
    • Current State insurance license
    • Ability to meet licensing requirements as established by the Bank's broker/dealer, if applicable
    • Maintain current knowledge of some non-FDIC insured solutions, including annuities and life insurance

    Physical Demands
    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
    Work Environment
    The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
    This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
    This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

    What Renasant Bank employees say

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