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Pyramid Consulting
Pyramid Consulting

112 Pyramid Consulting Customer Service Jobs Hiring Near You

Pyramid Consulting

Customer Service Advocate

Phoenix, AZ · Remote

$20 - $21/hr

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

Customer Service Advocate

Phoenix, AZ · Remote

$20 - $21/hr

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

Customer Service Advocate

Phoenix, AZ · On-site

$20 - $21/hr

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

OFSAA Consultant

Cary, NC

$60 - $70/hr

At least 5 years of experience in Oracle Financial Services Analytical Applications * Gathering ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

OFSAA Consultant

Cary, NC

$60 - $70/hr

At least 5 years of experience in Oracle Financial Services Analytical Applications * Gathering ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

Pyramid Consulting

Teamcenter consultant

Phoenix, AZ · Remote

$53 - $55/hr

... customers * Administer and maintain direct integrations between Siemens Teamcenter and CAD tools ... Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants ...

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Pyramid Consulting Jobs Information

What is it like to work at Pyramid Consulting?

Pyramid Consulting is a professional services firm that values collaboration, innovation, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is typically organized into project-based teams, with a flat hierarchy that encourages open communication and knowledge sharing among colleagues. Pyramid Consulting's work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.

Working at Pyramid Consulting may appeal to candidates who are looking for a challenging and dynamic work environment, opportunities for career advancement, and the chance to work on a wide range of projects and clients in the consulting industry.

What makes Pyramid Consulting an attractive place to work?

Pyramid Consulting is a reputable management consulting firm that offers strategic guidance to clients across various industries. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to work on diverse projects and develop their skills in a dynamic environment. Joining Pyramid Consulting can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a fast-paced and challenging industry.

What are the most popular jobs at Pyramid Consulting?

What are the most popular categories at Pyramid Consulting?

BusinessOperations - Customer Service Advocate I

Pyramid Consulting

Anchorage, AK • Remote

$21/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Immediate need for a talented BusinessOperations - Customer Service Advocate I. This is a 06+ months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-25668

Pay Range: $21 - $21/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Respond to routine member and provider inquiries, requests, and concerns accurately and in a timely manner
  • Serve as a front-line resolution advocate, working to resolve issues during the initial contact whenever possible
  • Identify customer needs, understand the cause of issues, and determine appropriate solutions or when escalation to another department is required
  • Provide customer service through phone calls, live chat, and email
  • Assist with questions related to member eligibility, benefits, claims, and authorization status
  • Document member and provider information and all relevant communications in Customer Relationship Management (CRM) system
  • Maintain established contact center performance and quality standards
  • Follow applicable policies, procedures, regulations, and quality requirements
  • Maintain accurate and consistent documentation for quality and performance tracking
  • Perform other duties as assigned

Key Requirements and Technology Experience: 

  • 3-5 years of customer service/contact center experience preferred
  • Strong verbal and written communication skills
  • Strong listening and problem-solving abilities
  • Basic computer proficiency and ability to work with multiple systems and applications simultaneously
  • Ability to work effectively in a high-volume, fast-paced customer service environment
  • Ability to handle sensitive customer inquiries professionally and accurately
  • High School Diploma or GED

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
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