Hospitality Manager
Addison, TX · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
60 Puttshack Hospitality Manager Jobs Hiring Near You
Hospitality Manager
Addison, TX · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Quick apply
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
Scottsdale, AZ · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
Scottsdale, AZ · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
$60K - $70K/yr
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Quick apply
Hospitality Manager
$60K - $70K/yr
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Quick apply
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
Oak Brook, IL · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
Oak Brook, IL · On-site
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Hospitality Manager
$65K - $75K/yr
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
Quick apply
Hospitality Manager
$65K - $75K/yr
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a ... Hospitality Managers are responsible for executing exceptional operations during shift execution ...
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
New
Quick apply
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
New
National Event Sales Director
Chicago, IL · On-site
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
National Event Sales Director
Chicago, IL · On-site
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
Director of Operations
Addison, TX · On-site
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
New
Director of Operations
Addison, TX · On-site
... Puttshack venue location. This role manages a multi-faceted, high volume, full-service bar ... Bachelor's degree in related field, hospitality or business management preferred Physical ...
New
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
New
Quick apply
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
New
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
National Event Sales Director
$130K - $170K/yr
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
Quick apply
National Event Sales Director
$130K - $170K/yr
... Puttshack as a leader in the Hospitality and Social Entertainment spaces. * Identify and capitalize ... Manage sales budgets and KPIs to monitor the delivery of group sales goals, including the creation ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Quick apply
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... Troubleshoot small issues on the course and escalate any problems to Management * Maintain a pace ...
Puttshack Jobs Information
What are the key skills and qualifications needed to thrive as a Hospitality Manager, and why are they important?
To thrive as a Hospitality Manager, you need expertise in operations management, customer service, and financial oversight, usually supported by a degree in hospitality or business and relevant industry experience. Familiarity with property management systems (PMS), booking software, and health and safety regulations is typically required. Outstanding interpersonal skills, leadership, and problem-solving abilities help you motivate teams and exceed guest expectations. These skills ensure efficient operations, positive guest experiences, and profitability in a highly competitive industry.
What are some common challenges faced by Hospitality Managers and how can they be addressed?
Hospitality Managers often face challenges such as managing staff turnover, maintaining high service standards during busy periods, and handling guest complaints effectively. To address these, it's important to foster a positive team environment, provide ongoing training, and implement clear communication protocols. Additionally, successful managers develop strong problem-solving skills and remain adaptable to changing guest needs and operational demands.
What does a Hospitality Manager do?
A Hospitality Manager oversees the daily operations of establishments like hotels, resorts, restaurants, or event venues. Their responsibilities include managing staff, ensuring excellent customer service, handling budgets, coordinating events, and maintaining high standards of cleanliness and safety. They also deal with guest complaints and work to enhance the overall guest experience. Strong leadership, communication, and organizational skills are essential for this role.
What other companies are hiring for Hospitality Manager jobs?
What are the most popular jobs at Puttshack?
What are the most popular categories at Puttshack?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Puttshack rating
4.9
Based on 9 frontline employees who took The Breakroom Quiz
43rd of 52 rated amusements
Job description
Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with familiar favorites and exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in innovation and built for connection, our goal is to bring a sense of belonging to our associates and guests alike.
Working at Puttshack:
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a fast-growing team of talented, hands-on go-getters who take pride in the work we do - and have a blast doing it. If you're a mover and shaker who sets the bar high and loves the thrill of building something amazing, you'll fit right in. We're always on the lookout for the best people to join our growth journey. If you're inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!
Position Overview:
Reporting into Director of Operations, the Hospitality Manager will help oversee a multi faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers are responsible for executing exceptional operations during shift execution, from the food we serve to the Guest service we provide in our venue. Manage hourly team members and provide them with leadership and development, while partnering closely with the Director of Operations and Assistant Director of Operations to achieve venue goals and business objectives.
Position Responsibilities may include, but not limited to:
Operational Leadership:
Team Development and Management:
Guest Experience:
Compliance and Safety:
Required Skills and Experience:
Preferred Skills and Experience:
Physical Requirements:
Benefits:
We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:
Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Working at Puttshack:
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we're a fast-growing team of talented, hands-on go-getters who take pride in the work we do - and have a blast doing it. If you're a mover and shaker who sets the bar high and loves the thrill of building something amazing, you'll fit right in. We're always on the lookout for the best people to join our growth journey. If you're inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!
Position Overview:
Reporting into Director of Operations, the Hospitality Manager will help oversee a multi faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers are responsible for executing exceptional operations during shift execution, from the food we serve to the Guest service we provide in our venue. Manage hourly team members and provide them with leadership and development, while partnering closely with the Director of Operations and Assistant Director of Operations to achieve venue goals and business objectives.
Position Responsibilities may include, but not limited to:
Operational Leadership:
- Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech.
- Uphold company policies, processes, procedures, and standards to adhere to compliance and business objectives; inspires others to the do the same.
- Effectively operate computer systems including a POS System, Online Team Member Scheduler.
- Manages controllable expenses for their area of responsibility
- Ensure all side work is appropriately assigned and completed
- Ensure collaboration between kitchen and front of house operations
Team Development and Management:
- Participate in hiring, training, and developing hourly associates
- Create, maintain and update associate schedules using weekly and daily forecasts.
- Conducts/leads pre-shift meetings to provide daily focus and provide continuous coaching and direction to hourly staff
- Drive accountability and consistency by providing constructive coaching and feedback.
Guest Experience:
- Manages Guest Service issues professionally and with a guest centric mindset
- Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
Compliance and Safety:
- Maintain a safe, secure and healthy work environment and food safety
- Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates.
Required Skills and Experience:
- Minimum of 2 years of experience as a manager in a full-service restaurant; experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
- Results driven; ability to lead/coach team to achieve business objectives/goals
- Strong communication skills with the ability to resolve conflict and provide direction to your teams
- Demonstrates financial acumen, strong understanding of restaurant operations
- Tech savvy and willingness to learn new systems and tools.
- Flexible availability to work evenings, weekends, and holidays
- This position must pass a post-offer background check
Preferred Skills and Experience:
- Preferred certifications including ServSafe and state/local licensing requirements
- Hospitality Degree preferred
Physical Requirements:
- Physical activities on a continuous basis for up to 10 hours, including standing, walking, bending, sitting, and occasional lifting up to 40 lbs. may be required.
- The venue may include slick surfaces, stairs, narrow spaces, and navigating complex areas.
- The noise level in the work environment is typically moderate to high.
- Frequent use of telephone/video conferencing, and usage of a computer and keyboard to communicate through written means.
- The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.
Benefits:
We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:
- Health/dental/vision coverage options
- 401(k) matching
- Company paid Life and AD&D Insurance
- Voluntary short term and long term Disability Insurance
- Generous PTO, including paid parental leave
- Associate discounts (FREE mini golf!)
- Pet Insurance
- Flex Spending Accounts
- ...and more!
Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
About Puttshack
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Chicago, IL, US
Year founded
2017