Prophecy Consulting

64 Prophecy Consulting Desktop Support Jobs Hiring Near You

Data Engineer - GCP

Dublin, OH · On-site

$110.30K - $132.50K/yr

Job Summary The Senior Data Engineer will design, build, optimize, and support enterprise-scale ... Partner with external consultants, solution providers, and managed services teams to deliver ...

Data Engineer - GCP

Dublin, OH · Hybrid

$108.10K - $129.80K/yr

Job Summary The Senior Data Engineer will design, build, optimize, and support enterprise-scale ... Partner with external consultants, solution providers, and managed services teams to deliver ...

Technical Support Consultant/ Desktop Support Location: Salem, VA Duration: Contract Onsite Interview Additional Job Details: A Desktop Support technician provides on-site and remote technical ...

Technical Support Consultant/ Desktop Support Location: Salem, VA Duration: Contract Onsite Interview Additional Job Details: A Desktop Support technician provides on-site and remote technical ...

Technical Support Consultant/ Desktop Support Location: Salem, VA Duration: Contract Onsite Interview Additional Job Details: A Desktop Support technician provides on-site and remote technical ...

Desktop Support Technician

Bolingbrook, IL · On-site

$20 - $25.50/hr

Desktop Support Technician Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the ...

Desktop Support

San Ramon, CA · On-site

$22/hr

Consultant's Full name (As per SSN): Chris Alcobendas Consultant's email ID: chrisalcobendas@gmail ... Desktop Support Implementation Partner: HCL End client: United Health Care Services, Inc., Buy Rate ...

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

Desktop Support

Butler, PA

$18.25 - $23.25/hr

Company Description StarSource Consulting - we specialize in Information technology, providing ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

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Prophecy Consulting Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are the most popular job types at Prophecy Consulting?
    Infographic showing various Desktop Support job openings at Prophecy Consulting in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 85% Physical, and 15% Remote job distribution.

    Oracle Soa Integration Consultant

    Prophecy Technologies

    Dublin, OH • On-site

    Full-time

    Posted 2 days ago


    Job description

    Role name: Soa Integration Consultant
    Job summary:
    The Soa Integration Consultant will design, develop, and support enterprise integration solutions using Oracle Soa Suite and Oracle Ebs R12. The role focuses on building robust, scalable integrations leveraging Edi workflows and Api-based services, while collaborating closely with functional and technical teams to meet business integration requirements.
    Key responsibilities:
    • Design and develop Soa composites using Bpel, Mediator, Osb, and web services for Oracle Ebs R12.
    • Build and support integrations between Oracle Ebs and external systems using Rest and Soap Apis.
    • Implement and troubleshoot Edi integrations including mappings, validations, and transaction processing.
    • Collaborate with functional and technical teams to translate business requirements into integration solutions.
    • Monitor, debug, and optimize integration performance across Soa Suite and Ebs environments.
    • Prepare technical documentation such as design specifications, test plans, and deployment guides.
    • Support production issues through root-cause analysis and implementation of long-term fixes.

    Required skills & experience:
    • Minimum 5 years of hands-on experience with Oracle Soa Suite (Bpel, Mediator, Osb).
    • Strong integration experience with Oracle Ebs R12 across key functional modules.
    • Hands-on knowledge of Edi standards and inbound and outbound transaction flows.
    • Proficiency in Api integrations using Rest, Soap, Xml, Json, Xsd, and Wsdl.
    • Strong debugging, troubleshooting, and performance tuning skills in integration layers.

    Competencies:
    • Soa and middleware integration design
    • Problem solving and analytical skills
    • Performance optimization
    • Cross-team collaboration
    • Documentation and communication

    Preferred skills:
    • Experience supporting large-scale enterprise integrations
    • Knowledge of Oracle integration best practices and standards