Progress Rail
Progress Rail

50 Progress Rail Desktop Support Jobs Hiring Near You

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Progress Rail Jobs Information

What is it like to work at Progress Rail?

Progress Rail is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous improvement. As a leading provider of rail solutions, Progress Rail offers a dynamic work environment with diverse teams, state-of-the-art facilities, and a wide range of projects and technologies to work on, from locomotive manufacturing to rail infrastructure maintenance. Working at Progress Rail may appeal to candidates who are passionate about the rail industry, enjoy working on complex projects, and are motivated by the opportunity to contribute to the company's mission of delivering safe, efficient, and reliable rail solutions.

What makes Progress Rail an attractive place to work?

Progress Rail is a leading provider of rail solutions and services, with a strong reputation for innovation and expertise in the industry. The company offers a dynamic work environment that values collaboration, innovation, and employee development, with opportunities for employees to work on complex projects and contribute to the growth of the rail sector. By joining Progress Rail, individuals can pursue a career in a rapidly evolving industry, with opportunities for professional growth, skill development, and making a meaningful impact on the transportation infrastructure.

Do workers at Progress Rail get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Progress Rail pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

At Progress Rail, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Progress Rail affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Progress Rail?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 94% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between December 2024 and November 2025.

Do workers at Progress Rail worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Progress Rail workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Progress Rail workers to change shifts?

Most people find it hard to change shifts.
73% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Progress Rail?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Progress Rail managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at Progress Rail spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at Progress Rail?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Progress Rail good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Progress Rail feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Progress Rail get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Progress Rail?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Progress Rail enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Progress Rail recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Progress Rail?

Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Progress Rail?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Progress Rail’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Progress Rail is doing?

Most people don’t feel well informed about how the company is doing.
71% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Progress Rail?

    What are the most popular categories at Progress Rail?

    Infographic showing various Desktop Support job openings at Progress Rail in the United States as of August 2026, with employment types broken down into 2% Internship, 47% Full Time, 48% Part Time, and 3% Nights. Highlights an 100% Physical job distribution.

    Full-time, Part-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 14 days ago


    Progress Rail rating

    6.7

    Company rating: 6.7 out of 10

    Based on 71 frontline employees who took The Breakroom Quiz

    387th of 495 rated machine equipment manufacturers


    Job description

    Job Purpose
    The Payroll Assistant is responsible for the administrative support of processing multiple payroll tasks and compiling payroll data. This position is also responsible for working with confidential information including but not limited to direct deposit requests/changes, wage garnishments, data entry, W-2 and answering questions from facilities across US.
    Company Description
    Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
    Education / Training
    • High School Diploma; required;
    • Associate Degree; preferred;
    • Bachelor's Degree in Business, Finance, or Accounting; preferred.
    Key Job Elements
    • Maintain accurate and up-to-date payroll files, records and documentation;
    • Assist with payroll processing, garnishment processing, child support and tax levies, payroll checks, and direct deposit data;
    • Provide clerical support to the Payroll department;
    • Answer frequently asked questions from facilities and/or employees relative to standard payroll policies, and refer more complex questions to appropriate senior-level payroll staff or Payroll Manager;
    • Process time records and payroll data for multiple facilities and provide support to field locations;
    • Analyze payroll issues and recommend corrective actions;
    • Review data entry from entry from junior level payroll staff;
    • Maintain accurate employee earnings and tax withholding payment records;
    • Transmit tax deposits to multiple taxing authorities and assist with the preparation of payroll-related tax returns;
    • Prepare daily, weekly, and monthly reports, compiling data and data entry into required systems for Payroll Manager;
    • Adhere to appropriate procedures to maintain compliance with Sarbanes-Oxley requirements.
    Qualifications and Experience
    • Strong knowledge of federal and state laws while maintaining confidentiality of payroll files and information;
    • Strong computer skills in Microsoft Office;
    • Excellent math and analytical skills;
    • Detail oriented, sense of urgency, good follow-through and strong customer skills;
    • Ability to multi-task and prioritize and manage workload and work in a teamwork environment;
    • Experience in PeopleSoft is a plus.
    Essential and Physical Activities Functions
    • Strength - Must be able to lift 40 lbs;
    • Motion - The position is primarily in an office setting requiring sitting at the desk the majority of the day;
    Vision/Hearing Requirements - May spend long periods of time in front of computer screen;
    • Work Environment- Will spend the majority of time in office environment, although exposed occasionally
    to plant facilities requiring exposure to hot and cold environments along with noise exposure;
    • Emotional Demands - Must have good communications skills;
    • Safety - Not a safety sensitive position but does requires the use of PPE when in a production environment.
    Benefits
    Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**
    • Competitive Salary
    • 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
    • Medical/Dental/Vision/Life/Disability Insurance
    • Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
    • Flexible Spending Accounts
    • Paid Vacation
    • Paid Holidays
    • Paid Time-Off (PTO)
    • Employee Assistance Plan
    • Education Assistance Program
    • Employee Recognition Programs
    • Site specific Production and Incentive Plans
    • Site specific Step and Skill Level Wage Adjustment Plans
    • Site Specific Relocation and Sign-on Bonus Programs

    *Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
    **Subject to position, eligibility, and plan guidelines.

    What Progress Rail employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Progress Rail logo

    About Progress Rail

    Sourced by ZipRecruiter

    Our team works hard to create lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We care about fostering the sustainable movement of goods and people for generations to come, and we know our customers care, too. Our strategic footprint ensures responsive, quality customer support all day, every day. We are one of the largest integrated diversified providers of rolling stock and infrastructure solutions and technologies for the global rail industry. The company provides advanced EMD® locomotives, engines, and technologies, railcars, trackwork, fasteners, signaling, rail welding and Kershaw® Maintenance-of-Way equipment, along with dedicated locomotive and freight car repair services, aftermarket parts support and recycling operations. Progress Rail’s deep industry expertise ensures a commitment to quality through innovative solutions.

    Industry

    Consumer goods and commercial equipment rental services

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Albertville, AL, US

    Year founded

    1983