Pip Global

60 Pip Global Jobs Hiring Near You

Customer Experience Specialist

Latham, NY · On-site

$17.25 - $21.50/hr

COMPANY SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to ...

Customer Experience Specialist

Latham, NY · On-site

$17.25 - $21.50/hr

COMPANY SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Data Architect-1994

Latham, NY · On-site

$61.75 - $79.25/hr

This role plays a key part in modernizing PIP's global data warehouse and operational data platforms to support AI-driven insights, process automation, and scalable decision intelligence. AI-Ready ...

Controls Engineer

Charleston, SC · On-site

$79K - $103K/yr

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Controls Engineer

Charleston, SC · On-site

$79K - $103K/yr

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Inventory Associate I-1298

Sparks, NV · On-site

$16.25 - $20.50/hr

Protective Industrial Products, Inc. (PIP), a global organization headquartered in Latham, NY is a leading provider of hand protection and PPE to Industrial and Construction markets. Recent growth ...

Represent PIP at trade shows, industry events, and customer meetings within the Area. * Partner cross-functionally with Marketing, Product Management, and Customer Service teams to deliver solutions ...

Product & Marketing Manager

Dayton, OH · On-site

$149K/yr

Ensure alignment with broader PIP Global Safety brand standards and portfolio strategy. * Lead the execution of go-to-market plans Product Marketing & Commercial Alignment * Lead product management ...

The Director plays a critical role in scaling sales performance, building leadership capability, and ensuring PIP maintains its competitive advantage in the field. JOB RESPONSIBILITIES * Lead, coach ...

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Pip Global Jobs Information

Infographic showing various job openings at Pip Global in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Experience Specialist

PIP Global

Latham, NY • On-site

$17.25 - $21.50/hr

Full-time

Re-posted 3 days ago


Job description

COMPANY SUMMARY
PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professional with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you.
JOB SUMMARY
The Customer Experience Specialist provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
The Specialist performing at this level will be required to utilize skills from training, education, or experience to fulfill their daily responsibilities. In addition, this role will be working in a team environment, working to maximize individual and overall team performance.
YOU ARE
  • Customer Centric - Assist customers via telephone, email, and chat with an exceptional level of service delivery. You will serve as their go-to for resolving concerns and ensuring a positive customer experience from start to finish.
  • A Problem Solver - You aren't afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products.
  • A Team Player - Perform as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. You work effectively in a team environment, with a willingness to work cross-functionally, continuously gaining new skills.
  • Agile - Upsell the PIP product line on incoming calls; and when appropriate, outgoing calls to customers.
  • Detail oriented - Ensure productivity and quality levels are met in order to meet and exceed customer expectations.

REQUIRED SKILLS FOR SUCCESS
  • High School Diploma: Associates preferred but not required.
  • Previous experience in a telephonic or personal customer contact position is preferred.
  • Commitment to developing strong customer relationships and providing resolution to customer issues on the first pass.
  • Strong written and verbal proficiencies with attention to detail and accuracy.
  • Flexibility to work in a fast-paced, multi-task team environment.
  • Basic PC knowledge, working knowledge of Microsoft Outlook, Windows operating systems, Internet, and mainstream web browsers.