PIP Global

60 Pip Global Jobs Hiring Near You

Customer Experience Specialist

Latham, NY ยท On-site

$17.25 - $21.50/hr

COMPANY SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to ...

Customer Experience Specialist

Latham, NY ยท On-site

$17.25 - $21.50/hr

COMPANY SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Controls Engineer

Charleston, SC ยท On-site

$79K - $103K/yr

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Controls Engineer

Charleston, SC ยท On-site

$79K - $103K/yr

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

Logistics Clerk-1360

Olive Branch, MS ยท On-site

$15.50 - $18.50/hr

JOB POSTING JOB TITLE Team Lead DEPARTMENT North America Operations LOCATION Olive Branch, MS COMPANY SUMMARY We are excited to welcome new talent to PIP Global Safety as we enter an incredible new ...

Inventory Associate I-1298

Sparks, NV ยท On-site

$16.25 - $20.50/hr

Protective Industrial Products, Inc. (PIP), a global organization headquartered in Latham, NY is a leading provider of hand protection and PPE to Industrial and Construction markets. Recent growth ...

Production Associate II-1472

Olive Branch, MS ยท On-site

$13.50 - $17/hr

Protective Industrial Products, Inc. (PIP), a global organization headquartered in Latham, NY is a leading provider of hand protection and general safety products to industrial and critical ...

Warehouse Associate II-1791

Olive Branch, MS ยท On-site

$14.25 - $17/hr

Protective Industrial Products, Inc. (PIP), a global organization headquartered in Latham, NY is a leading provider of hand protection and general safety products to industrial and critical ...

At PIP Global Safety, we are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. We do not tolerate discrimination or harassment of any kind, and ...

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Infographic showing various job openings at Pip Global in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Experience Specialist

PIP Global

Latham, NY โ€ข On-site

$17.25 - $21.50/hr

Full-time

Posted yesterday


Job description

COMPANY SUMMARY
PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professional with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you.
JOB SUMMARY
The Customer Experience Specialist provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
The Specialist performing at this level will be required to utilize skills from training, education, or experience to fulfill their daily responsibilities. In addition, this role will be working in a team environment, working to maximize individual and overall team performance.
YOU ARE
  • Customer Centric - Assist customers via telephone, email, and chat with an exceptional level of service delivery. You will serve as their go-to for resolving concerns and ensuring a positive customer experience from start to finish.
  • A Problem Solver - You aren't afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products.
  • A Team Player - Perform as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. You work effectively in a team environment, with a willingness to work cross-functionally, continuously gaining new skills.
  • Agile - Upsell the PIP product line on incoming calls; and when appropriate, outgoing calls to customers.
  • Detail oriented - Ensure productivity and quality levels are met in order to meet and exceed customer expectations.

REQUIRED SKILLS FOR SUCCESS
  • High School Diploma: Associates preferred but not required.
  • Previous experience in a telephonic or personal customer contact position is preferred.
  • Commitment to developing strong customer relationships and providing resolution to customer issues on the first pass.
  • Strong written and verbal proficiencies with attention to detail and accuracy.
  • Flexibility to work in a fast-paced, multi-task team environment.
  • Basic PC knowledge, working knowledge of Microsoft Outlook, Windows operating systems, Internet, and mainstream web browsers.