Pep Boys
Pep Boys

69 Pep Boys Store Manager Jobs Hiring Near You

First point of contact for customers on the phone and in the store. Responsible for engaging ... Under the direction of Management, assists in various aspects of customer care, work order and ...

Keep store management aware of mechanical repair problems as they occur * Clean and maintain an organized and neat shop * Adhere to all company policy, procedure, safety and environmental rules ...

Keep store management aware of mechanical repair problems as they occur. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. Knowledge ...

Keep store management aware of mechanical repair problems as they occur. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. Knowledge ...

Keep store management aware of mechanical repair problems as they occur. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. Knowledge ...

Keep store management aware of mechanical repair problems as they occur * Clean and maintain an organized and neat shop * Adhere to all company policy, procedure, safety and environmental rules ...

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Royersford, PA · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Indianapolis, IN · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Houston, TX · On-site

$18.90 - $24/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Douglasville, GA · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Royersford, PA · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Douglasville, GA · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Indianapolis, IN · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

Delivery Driver Box Truck

Royersford, PA · On-site

$20.79 - $26.40/hr

This position may make deliveries to Pep Boys stores after store hours. This position has been ... Effectively communicate with all store associates and management * Other duties as assigned ...

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Pep Boys Jobs Information

What is it like to work at Pep Boys?

Pep Boys is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and community involvement. As a leading auto repair and maintenance chain, Pep Boys offers a dynamic work environment with a diverse team of technicians, service advisors, and sales professionals working together to provide top-notch service to customers. For those passionate about the automotive industry and seeking a career with opportunities for growth and development, working at Pep Boys may appeal to individuals who value hands-on work, customer interaction, and a fast-paced retail environment.

What makes Pep Boys an attractive place to work?

Pep Boys is a well-established automotive retailer with a long history of providing quality products and services to customers, positioning itself as a trusted partner in the automotive industry. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for employees to develop their skills and advance in their careers. By joining Pep Boys, individuals can contribute to the company's mission of delivering exceptional customer experiences and enjoy opportunities for growth, professional development, and career advancement in a stable and supportive work environment.

Do workers at Pep Boys get paid breaks?

No. Most people don’t get paid breaks.
88% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Pep Boys pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

At Pep Boys, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Pep Boys affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Pep Boys?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 48% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers at Pep Boys worry about hours?

Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 61 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Pep Boys workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it for Pep Boys workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 47 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Pep Boys?

Some people find it hard to get time off.
52% of people report it’s hard to get time off.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Pep Boys managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 59 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Pep Boys spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Pep Boys?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Pep Boys job good for students?

Only some students say this is a good place to work if you’re studying.
47% of students report this isn’t a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and August 2026.

Is working at Pep Boys good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Pep Boys feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pep Boys get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Pep Boys?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pep Boys enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Pep Boys recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Pep Boys?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Pep Boys?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Pep Boys’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Pep Boys is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Store Manager job openings at Pep Boys in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

General Sales & Service Tech

Pep Boys

Columbus, OH • On-site

$12 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

292nd of 371 rated vehicle maintenance


Job description

Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
  • First point of contact for customers on the phone and in the store. Responsible for engaging
    customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies.
    Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and perform routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter, and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Maintaining a constant execution of safety procedures, ensuring wheel torque and oil/fluid
    services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • Key holder and responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety, and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without
    assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping,
    kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications
    equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $12.00 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Pep Boys logo

About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921