Front Desk
Ogden, UT · On-site
$14 - $17.50/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
60 Peg Front Office Manager Jobs Hiring Near You
Front Desk
Ogden, UT · On-site
$14 - $17.50/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Sacramento, CA · On-site
$15.25 - $19.25/hr
Job Type Part-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Sacramento, CA · On-site
$15.25 - $19.25/hr
Job Type Part-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Phoenix, AZ · On-site
$14.25 - $17.75/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Phoenix, AZ · On-site
$14.25 - $17.75/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Clerk
Provo, UT · On-site
$15.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Clerk
Provo, UT · On-site
$15.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Saint Louis, MO · On-site
$13.75 - $17.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Saint Louis, MO · On-site
$13.75 - $17.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Anchorage, AK · On-site
$14.50 - $18.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk
Anchorage, AK · On-site
$14.50 - $18.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Clerk
Provo, UT · On-site
$15.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Clerk
Provo, UT · On-site
$15.50/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Front Desk F/T
Salt Lake City, UT · On-site
$17/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk F/T
Salt Lake City, UT · On-site
$17/hr
Job Type Full-time Description The Front Desk Agent serves as the first point of contact for guests ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Agent- Mornings
Saint George, UT · On-site
$12.75 - $16/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Agent- Mornings
Saint George, UT · On-site
$12.75 - $16/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk FT/PT
Irving, TX · On-site
$16/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk FT/PT
Irving, TX · On-site
$16/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Agent- Mornings
Saint George, UT · On-site
$13.50 - $17/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Front Desk Agent- Mornings
Saint George, UT · On-site
$13.50 - $17/hr
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Salt Lake City, UT · On-site
$85K - $100K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Peabody, MA · On-site
$85K - $90K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
Director of Sales
Peabody, MA · On-site
$85K - $90K/yr
Collaborate with revenue management to strategize and deploy effective sales strategies across all segmentations. * Work closely with other departments (e.g., Front Office, F&B) to ensure a cohesive ...
FT Bartender/Front Desk
Phoenix, AZ · On-site
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
FT Bartender/Front Desk
Phoenix, AZ · On-site
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
Night Auditor
Sacramento, CA · On-site
$16 - $21.25/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
Night Auditor
Sacramento, CA · On-site
$16 - $21.25/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
PT Night Auditor
Phoenix, AZ · On-site
$15 - $19.75/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
PT Night Auditor
Phoenix, AZ · On-site
$15 - $19.75/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
Night Auditor FT/PT
Irving, TX · On-site
$14.25 - $19/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
Night Auditor FT/PT
Irving, TX · On-site
$14.25 - $19/hr
This role combines guest service at the front desk with back-office accounting duties, requiring ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...
FT Bartender/Front Desk
Phoenix, AZ · On-site
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
FT Bartender/Front Desk
Phoenix, AZ · On-site
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Proficiency with computers and reservation/property management systems (PMS experience a plus)
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Job description
Job Type
Full-time
Description
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand's service standards.
Requirements
Requirements:
Physical Requirements:
Full-time
Description
The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role requires professionalism, attention to detail, and the ability to multitask in a fast-paced hospitality environment while upholding the hotel and Brand's service standards.
- Greet and welcome guests upon arrival with a friendly and professional demeanor.
- Perform accurate check-in and check-out procedures.
- Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions.
- Secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system.
- Resolve guest complaints promptly and effectively, escalating issues when necessary.
- Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled.
- Maintain lobby and front desk area cleanliness and organization.
- Follow security procedures, monitor guest access, and report any suspicious activity.
- Assist with reservations, cancellations, and modifications.
- Promote hotel services and amenities to enhance guest satisfaction.
Requirements
Requirements:
- High school diploma or equivalent; hospitality or customer service training preferred.
- Previous experience in a front desk, reception, or customer service role desirable.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency with computers and reservation/property management systems (PMS experience a plus).
- Ability to remain calm and professional under pressure.
- Flexible schedule availability, including evenings, weekends, and holidays.
- Some locations may require a Drivers' License and insurability to operate company vehicles
- Bilingual skills are a plus.
Physical Requirements:
- Ability to stand for extended periods (up to 8 hours).
- Frequent use of hands and arms for typing, phone handling, and guest interactions.
- Occasionally lift or carry items up to 25 pounds (luggage or supplies).
- Ability to bend, stoop, and reach as required.
- Clear verbal communication and professional appearance at all times.