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120 Pediatrix Patient Service Associate Jobs Hiring Near You

Pediatrix

Patient Services Associate

Salt Lake City, UT

$16.50 - $20.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Salt Lake City, UT · On-site

$16.50 - $20.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Margate, FL · On-site

$15.25 - $19.50/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Los Gatos, CA

$21 - $30.77/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

New

Pediatrix

Patient Services Associate

Margate, FL · On-site

$15.25 - $19.50/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Clearwater, FL · On-site

$15.75 - $19.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Katy, TX · On-site

$15.50 - $19.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

New

Pediatrix

Patient Services Associate

Fort Myers, FL

$15.75 - $20/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Clearwater, FL · On-site

$15.75 - $19.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

Pediatrix

Patient Services Associate

Katy, TX

$15.50 - $19.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

New

Pediatrix

Patient Services Associate

Clearwater, FL

$15.75 - $19.75/hr

Customer Service & Compliance * Provide compassionate assistance and resolve patient concerns ... TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our ...

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Pediatrix Jobs Information

What is it like to work at Pediatrix?

Pediatrix, a leading provider of neonatal, maternal-fetal, and pediatric medical services, operates with a culture that prioritizes patient care, innovation, and collaboration. The company's team structure is comprised of multidisciplinary professionals, including neonatologists, obstetricians, and pediatricians, who work together to provide comprehensive care in various clinical settings. Working at Pediatrix may appeal to candidates who are passionate about delivering high-quality patient care and are interested in advancing their careers in a dynamic and supportive environment.

Do workers at Pediatrix get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Pediatrix pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

At Pediatrix, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
85% of people say they have to use vacation days when they’re out sick.
Based on data from 13 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Pediatrix affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Pediatrix?

Most people get paid time off work.
71% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Pediatrix worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Pediatrix workers get to choose the shifts they work?

Most people get to choose which shifts they work.
85% report that they have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Pediatrix workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Pediatrix?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Pediatrix managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Pediatrix spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Pediatrix?

Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Pediatrix good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Pediatrix feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Pediatrix get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Pediatrix?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Pediatrix enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Pediatrix recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at Pediatrix?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at Pediatrix?

Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think Pediatrix’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Pediatrix is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Patient Service Associate jobs?
What are the most popular jobs at Pediatrix?
What are the most popular categories at Pediatrix?
Infographic showing various Patient Service Associate job openings at Pediatrix in the United States as of June 2026, with employment types broken down into 29% As Needed, 56% Full Time, 11% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Patient Services Associate

Patient Services Associate

Pediatrix

Salt Lake City, UT

$16.50 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Pediatrix rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

592nd of 872 rated healthcare providers

Job description

Overview
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
  • Welcome patients and visitors in a professional, friendly manner.
  • Register and check in patients; verify demographic and insurance information.
  • Collect copayments and outstanding balances.
  • Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
  • Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
  • Confirm, reschedule, and communicate changes or delays promptly.
  • Manage high-volume incoming calls using proper telephone etiquette.
  • Record accurate messages and route inquiries to appropriate team members.
  • Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
  • Review and update patient demographics and insurance information.
  • Verify insurance eligibility and benefits prior to appointments.
  • Obtain and document pre-authorizations and referrals as required.
  • Communicate coverage issues or policy changes to patients before visits.
  • Assist patients with insurance inquiries and time of service payment expectations.
  • Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
  • Prepare daily clinic schedules and complete chart prep for upcoming appointments.
  • Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
  • Provide compassionate assistance and resolve patient concerns promptly.
  • Ensure patient confidentiality and compliance with HIPAA regulations.
  • Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
  • High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
  • 2-3 years recent experience in a related position in medical office setting preferred
  • Strong computer knowledge (Microsoft office) preferred
  • Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
  • Knowledge of medical terminology
  • Superior customer service skills
  • Excellent verbal and written communication
  • Ability to work in a fast-paced environment
  • Ability to work on multiple projects at one time
  • Ability to work as a team player
  • Ability to prioritize responsibilities and meet deadlines
  • Ability to work in a high stress environment.

Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: www.pediatrix.com/careers.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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