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Osaic

61 Osaic Production Support Analyst Jobs Hiring Near You

Production Support Analyst Duration: 12 Months Contract Location: Jersey City, NJ 07311 Hybrid role - 2 to 3 days onsite/week Summary: Support in-house business applications, data pipelines, and ...

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As a Banker Support Analyst, employee would demonstrate the following competencies: New Deal ... products/Corporate Credit process. Coding & Analytical Abilities ( Python, SQL, VBA) assets. Strong ...

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

Own L3 production support for the Enterprise Risk Data Layer (ERDL). * Triage and resolve data ... Apply the AI-Assisted Analysis and Governance framework to accelerate root cause identification.

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

Job Title: (Production Support Analyst) About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting ...

Technical Troubleshooting (Analyzing application log files, FIX logs, environmental issues, client connectivity issues) * Scheduled Job support, monitoring, and configuration of scheduled jobs using ...

Genesis10 is currently seeking a Mainframe Production Support Analyst for a contract position with a Global Financial Institution located in Plano, TX. This is a 12+ month contract opportunity. We ...

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Osaic Jobs Information

Do workers at Osaic get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and March 2026.

Does Osaic pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

At Osaic, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and March 2026.

Do people get paid time off at Osaic?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between September 2025 and March 2026.

Do workers at Osaic worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to get time off at Osaic?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Osaic managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Osaic spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Osaic?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Osaic feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Osaic get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Osaic?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Osaic enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Osaic recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Osaic?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Osaic?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Osaic’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Osaic is doing?

Most people don’t feel well informed about how the company is doing.
82% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2026.

What other companies are hiring for Production Support Analyst jobs?

Infographic showing various Production Support Analyst job openings at Osaic in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, 78% Hybrid, and 11% Remote job distribution.

Production Support Analyst

eTeam Inc

Jersey City, NJ • On-site

Contractor

Re-posted 13 days ago


Job description

Job Title: Production Support Analyst
Duration: 12 Months Contract
Location: Jersey City, NJ 07311
Hybrid role – 2 to 3 days onsite/week
Summary: Support in-house business applications, data pipelines, and infrastructure for middle and back-office functions for derivative trades.
Role Objectives

  • Ensure continuity of business operations by resolving application issues—whether user-reported or automatically detected—in a timely manner to prevent technology disruption.
  • Ensure system stability, applying site reliability engineering (SRE) methodologies and operability thinking to improve reliability over time through methodical problem management.
  • Proactively improve stability by identifying and addressing ambiguous, unstructured issues, and by onboarding systems into long-term support with clear ownership boundaries and durable documentation.
  • Create dashboards to monitor system components at a glance and generate stability reports.
  • Eliminate toil, automate operations and monitoring.

Job Description

  • Address technical and data issues requiring in-depth debugging and expertise in production software applications, often in situations where the problem is not clearly defined or ownership is ambiguous.
  • Monitor systems to ensure reports are produced on time according to SLA, proactively managing disruptions and incidents by reasoning across applications, data flows, infrastructure, and dependencies (batch, APIs, integrations).
  • Manage interfaces with upstream data pipelines, connecting signals across systems and using investigative troubleshooting (logs, documents, user inputs) to drive clarity and early detection.
  • Train users in need of assistance, providing structured communication and audit-safe updates during incidents.
  • Collaborate with peers and other teams to provide 24x6 support coverage, demonstrating ownership through resolution and comfort operating under SLA and time pressure.
  • Maintain documentation, runbooks, and incident records in compliance with audit requirements, defining boundaries and creating repeatable support structures for onboarding new systems.

Qualifications and Skills

  • 3–5 years of experience in production support or related roles, with demonstrated ability to navigate unstructured problems and drive clarity across teams.
  • Incident management and issue analysis to improve support procedures and methods.
  • Writing back-end queries (mid-advanced SQL), programming in Python, Perl, PowerShell for monitoring and proactive issue identification.
  • Experience in programming languages to enable real-time debugging of application issues and troubleshooting of code.
  • Working understanding of regulatory bodies, reports, derivative trades, asset classes, and experience in the financial industry.
  • Experience collaborating with business and all involved parties during disruptions to ensure optimal service restoration.
  • Exposure to Copilot, Power Automate, or scripting to reduce repetitive effort and improve consistency.
  • Experience That Adds Value
  • Improving monitoring, reducing noise, and increasing diagnosability for production systems.
  • Driving safe technical changes across infrastructure, applications, and batch processes.
  • Onboarding systems with clear ownership boundaries and durable documentation.

Preferred Mindset

  • Comfortable operating in ambiguous, high-pressure environments.
  • Ownership through resolution, not just escalation.
  • Methodical, curious, and collaborative.