2 Mypath Customer Service Jobs Hiring Near You

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

We are seeking an Administrative Assistant to join our Team at Genesee Lake School!

Genesee Lake School, a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. Our mission is to promote growth, independence, and a high quality of life for the individuals we serve.

Overview:

Performs administrative duties as required to support organizational operations and provides direct supervision to the Receptionist/Administrative Assistant.

Key Responsibilities:

• Maintains student records and participates in the record review process.
• Assists with the tracking and mailing of agency forms, consent forms, treatment plans, medications (as necessary), etc.
• Distributes Pre-Admission Notes, Mental Health Assessments, and other student-centered plans, as requested.
• Distributes letters, memos, listings, updates, etc. for departments at the Center and for Case Coordinators.
• Enters data and multiple reports into shared systems.
• Serves as the organization's HIPAA officer.
• Sets up new student files and completes the discharge process for student files.
• Enters monthly resident allowances in Workday and distributes balances to teams.
• Creates and distributes student ID Cards to the appropriate departments.
• Monitors the office supply budget; orders office supplies, and allocates expenses.
• Picks up incoming mail at the driveway mailbox, sorts and distributes the mail.
• Updates client files for Psychiatrist's schedule diagnostics.
• Covers receptionist responsibilities during lunches, paid time off, and other absences as needed, and assists with administrative operations.
• Works on projects, tasks and administrative organizational needs as assigned by company directors on an as needed basis.
• Conducts self in positive, respectful and collaborative manner demonstrating proactive actions and decision making that foster supportive work relationships and a healthy and safe environment. Communicates effectively verbally and in writing with internal and external customers maintaining professional conduct and confidentiality.
• Maintains abreast of current trends in services and other related areas; attends conferences, workshops and other training as needed and shares this new information with department.
• Complies with and positively reinforces with others the expectations outlined in: the MyPath Company Handbook; MyPath Beliefs and Behaviors, policies and procedures including emergency/disaster procedures, fire/tornado safety and maintains confidentiality.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Associate Degree in an Administrative Assistant field or High school diploma plus at least two years of experience in an administrative assistant position required.

• Computer skills including intermediate skills in Word, Excel and PowerPoint required.

• A working knowledge and familiarity with clinical, psychological and/or treatment terminology preferred.

• Excellent written and verbal communication skills required.

Schedule:

• Schedule: Monday- Friday
• This is a fully in-person position that is based out Genesee Lake School.
• Hours: 8am - 4:30pm (some flexibility with times)

Comprehensive Employee Benefits Package

At Genesee Lake School, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

CULTURE:

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion
• Accountability
• Teamwork
• Openness
• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath!

Additional Information

Pay starting at $22.75/hr

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.