MY3TECH
MY3TECH

56 My3Tech Data Jobs Hiring Near You

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Complete data entry each day including Client Contacts *Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed. *Inform the ...

Oracle DBA (Production)

Phoenix, AZ · On-site

$50.50 - $68.50/hr

C&S Data Engineering team. At least 5 years in IT operation support. Support highly critical application / database environment. The day to day activities include database migration, upgrade ...

... data Preferred Qualifications: • Experience working in the governmental sector (local, state, or federal) • Experience successfully implementing the ServiceNow CSM application and processes ...

Office Assistant

Mechanicsburg, PA · On-site

$16 - $20.75/hr

Mechanicsburg, PA Handling calls and delivering messages Help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as ...

SDET

Lansing, MI · On-site

$50.75 - $65.50/hr

Understand what APIs are, how/why they do such testing - what they look for, data schema/validations, etc * Cucumber is the tool to do BDD - they need to fundamentally know the concept of "why ...

New

SDET

Lansing, MI · On-site

$50.75 - $65.50/hr

Understand what APIs are, how/why they do such testing - what they look for, data schema/validations, etc * Cucumber is the tool to do BDD - they need to fundamentally know the concept of "why ...

New

Develop, collect, and compile data from the business and technology teams to develop a solid, viable, meaningful APD (similar to grants) and planning documents within required timelines. * Develop ...

Import data into the instance * Create and use update sets to facilitate moving customizations between your instances * Search, populate, and customize the Knowledge Base * Create an Access Control ...

Showing results 41-56

Inbound Call Center Rep

My3Tech Inc

Indianapolis, IN • On-site

$15.25 - $19/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Hello All,
I hope you're doing good.
Job:IN-IDOI-Inbound Call Center Rep (728602)
Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204
Client : State of IN
Type: W2(with all Inclusive)
Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
OVERVIEW:
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES:
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK:
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY:
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS:
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Good Communication Skills:
Required
2
Years
Knowledge of Data Entry
Required
2
Years
High School Diploma or GED
Required
Additional education or experience preferred
Nice to have
Call center experience
Nice to have
Billingual/Spanish Speaking preferred