Quality Control and Customer Service: Provide technical support and guidance to staff members ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...

60 Mufg Customer Service Jobs Hiring Near You
Quality Control and Customer Service: Provide technical support and guidance to staff members ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Syndicated Loan Operations Analyst
Tampa, FL · Hybrid
$69K - $87K/yr
The Loans Analyst will be responsible for servicing a Syndicated Loan Portfolio where MUFG acts as ... Update customer / agent bank contact list and special handling list periodically. * Investigate ...
Syndicated Loan Operations Analyst
Tampa, FL · Hybrid
$69K - $87K/yr
The Loans Analyst will be responsible for servicing a Syndicated Loan Portfolio where MUFG acts as ... Update customer / agent bank contact list and special handling list periodically. * Investigate ...
Commerical Card Platform Mgr
Los Angeles, CA · Hybrid
$138K - $161K/yr
Integrate service level metrics into customer service enterprise-level reporting Reconcile and, if ... MUFG Benefits Summary Qualifications Typically requires a degree from a four-year college (e.g., B.
Commerical Card Platform Mgr
Los Angeles, CA · Hybrid
$138K - $161K/yr
Integrate service level metrics into customer service enterprise-level reporting Reconcile and, if ... MUFG Benefits Summary Qualifications Typically requires a degree from a four-year college (e.g., B.
Commerical Card Platform Mgr
Tampa, FL · Hybrid
$138K - $161K/yr
Integrate service level metrics into customer service enterprise-level reporting Reconcile and, if ... MUFG Benefits Summary Qualifications Typically requires a degree from a four-year college (e.g., B.
Commerical Card Platform Mgr
Tampa, FL · Hybrid
$138K - $161K/yr
Integrate service level metrics into customer service enterprise-level reporting Reconcile and, if ... MUFG Benefits Summary Qualifications Typically requires a degree from a four-year college (e.g., B.
AVP, Client Service Officer-Transaction Banking
Tempe, AZ · Hybrid
$80K - $100K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Excellent communication, customer service, and problem-solving skills * Strong analytical skills ...
AVP, Client Service Officer-Transaction Banking
Tempe, AZ · Hybrid
$80K - $100K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Excellent communication, customer service, and problem-solving skills * Strong analytical skills ...
Bilingual Jr Relationship Manager, Associate for Japanese Corporate Banking in NYC
New York, NY · Hybrid
$105K - $153K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... customer engagement, quality client services, and in-depth product knowledge. * Support RMs by ...
Bilingual Jr Relationship Manager, Associate for Japanese Corporate Banking in NYC
New York, NY · Hybrid
$105K - $153K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... customer engagement, quality client services, and in-depth product knowledge. * Support RMs by ...
AVP, Client Service Officer-Transaction Banking
Los Angeles, CA · Hybrid
$80K - $100K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Excellent communication, customer service, and problem-solving skills * Strong analytical skills ...
AVP, Client Service Officer-Transaction Banking
Los Angeles, CA · Hybrid
$80K - $100K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Excellent communication, customer service, and problem-solving skills * Strong analytical skills ...
Project Finance Investment Banking - Analyst
New York, NY · Hybrid
$110K - $120K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Reviewing market studies, engineering reports, financial models, financial statements, customer ...
Project Finance Investment Banking - Analyst
New York, NY · Hybrid
$110K - $120K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Reviewing market studies, engineering reports, financial models, financial statements, customer ...
Middle Office Investment Banking Analyst
Tampa, FL · Hybrid
$70K - $85K/yr
Maintain a high level of customer service with quick response time and accurate information to ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Middle Office Investment Banking Analyst
Tampa, FL · Hybrid
$70K - $85K/yr
Maintain a high level of customer service with quick response time and accurate information to ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
AVP, Client Service Officer-Transaction BankingBug
Chicago, IL · On-site
$84K - $103K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... You will receive inquiries from customers in need of information, service assistance, and problem ...
AVP, Client Service Officer-Transaction BankingBug
Chicago, IL · On-site
$84K - $103K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... You will receive inquiries from customers in need of information, service assistance, and problem ...
Service Desk Analyst
$19.25 - $26.50/hr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Provide exceptional customer service by listening to users' issues, troubleshooting, and resolving ...
Service Desk Analyst
$19.25 - $26.50/hr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Provide exceptional customer service by listening to users' issues, troubleshooting, and resolving ...
Middle Office Investment Banking Analyst
Tempe, AZ · Hybrid
$70K - $85K/yr
Maintain a high level of customer service with quick response time and accurate information to ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Middle Office Investment Banking Analyst
Tempe, AZ · Hybrid
$70K - $85K/yr
Maintain a high level of customer service with quick response time and accurate information to ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Executive Assistant
Los Angeles, CA · Hybrid
$79K - $105K/yr
Strong client interaction skills focusing on customer service * Ability to handle varied work ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Executive Assistant
Los Angeles, CA · Hybrid
$79K - $105K/yr
Strong client interaction skills focusing on customer service * Ability to handle varied work ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
Service Desk Data Analyst
$19.25 - $26.50/hr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... customer facing problems related to hardware, software, networking, and will support our major ...
Service Desk Data Analyst
$19.25 - $26.50/hr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... customer facing problems related to hardware, software, networking, and will support our major ...
Cloud Network Engineering Lead, VP
Tempe, AZ · Hybrid
$97K - $134K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Drive improvements in network performance to support various business services * Must be able to ...
Cloud Network Engineering Lead, VP
Tempe, AZ · Hybrid
$97K - $134K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Drive improvements in network performance to support various business services * Must be able to ...
Project Finance Investment Banking - Analyst
Los Angeles, CA · Hybrid
$110K - $120K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Reviewing market studies, engineering reports, financial models, financial statements, customer ...
Project Finance Investment Banking - Analyst
Los Angeles, CA · Hybrid
$110K - $120K/yr
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Reviewing market studies, engineering reports, financial models, financial statements, customer ...
VP - KYC Manager
New York, NY · On-site
... tasks for customers spanning across MUFG Securities both in US and Canada. The primary ... overall service provided to the customer and the business through technology innovation and ...
VP - KYC Manager
New York, NY · On-site
... tasks for customers spanning across MUFG Securities both in US and Canada. The primary ... overall service provided to the customer and the business through technology innovation and ...
Bilingual First Line of Defense KYC Client Liaison Analyst for Japanese Corporate Banking
New York, NY · Hybrid
... customers the background and context of KYC and MUFG standards through written and oral ... Maintain strong relationships while balancing regulatory obligations with client service. Other ...
Bilingual First Line of Defense KYC Client Liaison Analyst for Japanese Corporate Banking
New York, NY · Hybrid
... customers the background and context of KYC and MUFG standards through written and oral ... Maintain strong relationships while balancing regulatory obligations with client service. Other ...
... services to attract and retain customers, and respond to changing industry and customer needs ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
New
... services to attract and retain customers, and respond to changing industry and customer needs ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...
New
Financial Crimes & Compliance, Securities (MUSA) - Vice President
New York, NY · Hybrid
$120K - $151K/yr
... for MUFG Securities Americas. Responsibilities: * Provides full advisory services to First and ... Analyzes and documents acceptance of risk for high-risk customers. Advises the First Line of ...
Financial Crimes & Compliance, Securities (MUSA) - Vice President
New York, NY · Hybrid
$120K - $151K/yr
... for MUFG Securities Americas. Responsibilities: * Provides full advisory services to First and ... Analyzes and documents acceptance of risk for high-risk customers. Advises the First Line of ...
MUFG Jobs Information
Does MUFG pay people when they’re sick?
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Is the health insurance from MUFG affordable enough for their workers?
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.
Do workers at MUFG worry about hours?
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.
Do MUFG workers get to choose the shifts they work?
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.
How easy is it to get time off at MUFG?
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do MUFG managers change schedules at the last minute?
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.
Do jobs at MUFG spill into time workers aren’t paid for?
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.
How easy is it to take sick days at MUFG?
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people at MUFG feel treated with respect by their managers?
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people at MUFG get to take their breaks without interruption?
50% of people report that their breaks get interrupted.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.
Is it stressful to work at MUFG?
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people at MUFG enjoy their jobs?
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people at MUFG recommend working with their team?
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people get enough training when they start at MUFG?
86% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people get support to advance at MUFG?
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.
Do people think MUFG’s headquarters understands what’s happening where they work?
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.
Do workers feel well informed about how MUFG is doing?
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.

Full-time
Medical, Retirement, PTO
Posted 8 days ago
MUFG rating
8.1
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.The incumbent is responsible for supervising and checking all daily back office operations of the Supply Chain Finance(SCF)
Unit The Officer is expected to:
- Ensure prompt review and monitoring of workflows of the Unit, assist VP in running daily operations and controls, and ensure timely release of transactions
- Ensure accurate processing of transactions and proper booking of exposure and release of payment
- Ensure the instructions from front/middle offices and Standard Operating procedures are properly executed in accordance along with Standard Service Level Agreement.
- Enforcement of all operational procedures and controls. To assist the Section and department in achieving its goals.
The incumbent is assigned the following Functions:
- Workflow Management: Monitor the daily operations of the Supply Chain Finance Section and workflow supervision. Assign work to affected staff members, setting priorities, time limits and critical task objective. Ensure output satisfies corresponding process requirements and priorities. Reconcile and account for all incoming items/work and 'processed output' in accordance with established procedures and controls. Review and oversee pending transactions, documents, discrepancies, overdue and/or delinquent transactions, section's output reports, records and files. Ensure all standard operational and compliance procedures are updated and enforced. Provide timely support to new business initiatives of all SCF transactions. Coordinate and ensure all Supply Chain Financing transactions are processed, released and reconciled promptly against front office instructions and System of record.
- Verification: Review transaction processing and pending Queues in various systems and ensuring that all transactions are processed and releases as requested. Any pending or unreleased transactions should be reviewed and escalated as appropriate
- Quality Control and Customer Service: Provide technical support and guidance to staff members, Account Officers, Middle Office, all US branches and Customers on SCFs. Extensive internal customer contact relating to review SCF transaction terms and conditions and offer opinions and comments consistent with the internal/operating/Compliance procedures. Respond to inquiries received from front/middle offices, internal auditors and correspondent banks, providing the accurate and timely information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected, documented and implemented Assist the Manager (or the Management) in identifying risk areas and implement/monitor practices to reduce and/or prevent risk opportunities. Update procedures as and when changes to workflow process, system enhancements and internal controls are effected.
- Compliance: Enforce bank's compliance policies and procedures. Ensure implementation of all compliance regulations including OFAC/BSA/AML/JFEL//Anti-boycott regulations in the Section's operations. Ensure the Staff receives proper training in all regulatory and bank compliance issues. Enforce applicable internal and H.O operational procedures.
- Special projects: Handle Special investigations, reports and assignments to support department Management's goal.
QUALIFICATIONS:
- Minimum 2 years of experience in a banking environment with ability to supervise and guide staff, customers and relationship managers on technical and operational matters.
- Ability to support and provide team work with focus on quality and prompt customer service.
- Strong inter-personal skills, verbal and written communication skills and ability to work in an automated system environment are required.
- Knowledge and experience of Supply Chain or Receivable Financing is preferred
- College Degree is a plus which can be supplemented by relevant experience. Certificate or courses or any specialized training/exposure in International Trade, Trade and Commodity and Supply Chain Financing is a plus
The typical base pay range for this role is between $73K - $87K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.About MUFG
Sourced by ZipRecruiter
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US