ZipRecruiter

Log In

MUFG
MUFG

60 Mufg Customer Service Jobs Hiring Near You

MUFG

VP - KYC Manager

New York, NY · Hybrid

... tasks for customers spanning across MUFG Securities both in US and Canada. The primary ... overall service provided to the customer and the business through technology innovation and ...

MUFG

Service Desk Analyst

Tampa, FL

$38/hr

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... Provide exceptional customer service by listening to users' issues, troubleshooting, and resolving ...

MUFG

Global AML Advisory, Vice President

Irving, TX · Hybrid

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The ... They will focus on products and services offered to retail and wholesale customers, including cross ...

MUFG

Trade Finance Servicing, Analyst

Tempe, AZ · Hybrid

Quality Control and Customer Service: Provide technical support and guidance to staff members ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...

MUFG

Trade Finance Servicing, Analyst

Tampa, FL · Hybrid

Quality Control and Customer Service: Provide technical and System support and guidance to staff ... MUFG Benefits Summary We will consider for employment all qualified applicants, including those ...

next page

Showing results 1-20

All JobsMufg Customer Service Jobs

MUFG Jobs Information

Does MUFG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Is the health insurance from MUFG affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.

Do workers at MUFG worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

Do MUFG workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to get time off at MUFG?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do MUFG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and January 2026.

Do jobs at MUFG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

How easy is it to take sick days at MUFG?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at MUFG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at MUFG get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and January 2026.

Is it stressful to work at MUFG?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at MUFG enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people at MUFG recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get enough training when they start at MUFG?

Most people didn’t get enough training when they started.
86% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people get support to advance at MUFG?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Do people think MUFG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.

Do workers feel well informed about how MUFG is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and November 2025.

What are the most popular job types at Mufg?

    What are the most popular jobs at Mufg?

    What are the most popular categories at Mufg?

    Infographic showing various Customer Service job openings at Mufg in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 24% Physical, 74% Hybrid, and 2% Remote job distribution.

    Analyst, Transaction Banking Client Service

    MUFG Bank, Ltd.

    Los Angeles, CA • Hybrid

    $67K - $83K/yr

    Full-time

    Medical, Retirement, PTO

    Re-posted 21 days ago

    MUFG rating

    8.1

    Company rating: 8.1 out of 10

    Based on 7 frontline employees who took The Breakroom Quiz

    Job description

    Do you want your voice heard and your actions to count?

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

    With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

    Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

    The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

    Position Summary: 

    Highly motivated Client Service with bilingual support, fluent in Japanese. The Client Service Analyst will support Transaction Banking of the Americas Corporate clients handling client interactions via phone and email communication supporting day-to-day cash management banking needs for information, account assistance and problem resolution. Ensures issues are addressed appropriately, accurately and in a timely fashion.  

     
    Responsibilities:

    • Support clients in a team environment and internal service partners to address client needs and solutions.
    • Use Cash Management product knowledge to resolve client issues.
    • Provide excellent client service support and respond to client inquiries timely.
    • Support Phone/Email/Secured Message channels to resolve client inquiries.
    • Ensure policy guidelines are followed to mitigate risk and compliance issues.
    • Demonstrate a commitment to, implement, and follow policies and procedures that support the Bank’s Risk Vision, including the Bank’s anti-money laundering (AML), Bank Secrecy Act (BSA), and other relevant operational, compliance and other risk management-related requirements as appropriate.
    • Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related policies and procedures, exhibiting a strong understanding of the risks associated with the employee’s position, escalating issues of risk concern to management, and maintaining appropriate data integrity and confidentiality regarding all customer files, customer information and business transactions.
       

    Qualifications:
    The right candidate will have:

    • Minimum 1 year Cash Management product experience
    • Client Service background with working knowledge ACH, Wires, Payable/Receivable, Fraud Protection services, etc.
    • Excellent interpersonal skills; communication, customer service, and problem-solving skills
    • Strong written and verbal communications. Japanese Communication skills is required.
    • Ability to work independently with strong time management skills.
    • Must be a team player who fosters a collaborative working relationship across the organization.
    • Bachelor's degree

    The typical base pay range for this role is between $67K - $83K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

    MUFG Benefits Summary

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

    What MUFG employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    MUFG logo

    About MUFG

    Sourced by ZipRecruiter

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

    Industry

    Banking and credit intermediation

    Company size

    10,000+ Employees

    Headquarters location

    New York, NY, US

    Social media

    Twitter

    View All MUFG Jobs

    Apply