MTA Construction & Development

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MTA Construction & Development Jobs Information

What are the key skills and qualifications needed to thrive in Operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What are 'Operations' jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What jobs pay $3,000 a day?

High-level operations roles such as executive directors, chief operating officers, or specialized consultants in industries like finance, technology, or management can sometimes earn $3,000 or more per day, especially with extensive experience and in high-demand environments. These positions often require advanced skills, certifications, and significant responsibility, and compensation may include bonuses or profit sharing.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are the most popular jobs at Mta Construction Development?
What are the most popular categories at Mta Construction Development?
Infographic showing various Operations job openings at Mta Construction Development in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 28% Physical, 63% Hybrid, and 9% Remote job distribution.

Project Manager (Systems)

MTA Construction & Development

New York, NY • Hybrid

Full-time

Posted 11 days ago


Job description

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

JOB TITLE:

Project Manager (Systems)

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Systems

REPORTS TO:

Senior Director, Project Management

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5 HR/DAY)

JOB FAMILY: CON

GRADE: 004

SALARY RANGE:

$105,575 to $131,969

DEADLINE:

Open Until Filled

 

Summary

 

The Project Manager manages capital project delivery within the Systems business unit in the MTA Construction and Development (C&D) Delivery Department.  This position is responsible for project management activities that ensure project delivery is safe, efficient, on schedule, within budget, and per project documents, contractual requirements, and relevant policies, procedures, standards, and guidelines.

The Project Manager monitors project status, mitigates risk, and resolves project issues, consulting with and providing recommendations to senior management for critical issue resolution.  This position coordinates project delivery activities with C&D and operating agency personnel and manages staff, contractors, consultants, and agency forces in the safe and efficient execution of capital projects.

Responsibilities

The Project Manager is responsible for successfully managing and mentoring staff to deliver complex capital projects.

This role will work on Fare Evasion initiatives & Projects.

Coordinate project activities through project close-out.

Monitor project performance against established baselines and pursue opportunities for improved performance.

Identify project issues and risks and ensure timely resolution and mitigation.

Recommend solutions to senior management for the resolution of critical issues.

Manage project activities to minimize the impact on agency operations and the public.

Coordinate project activities with the project team, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders. 

Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources are in place to support project delivery.

Ensure project activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.

Ensure that safety and quality are an integral part of project operations.

Manage the preparation and monitor the implementation of project plans, quality plans, and work plans.

Coordinate with Safety and Quality Management staff.

Manage project documentation to ensure quality, completeness, and accuracy.

Manage and monitor progress against project scope, schedule, and budget.

Work collaboratively with Development and Contracts throughout the project life-cycle, including developing project scope, requirements, design criteria, and procurement packages, evaluating bids/proposals, negotiating change orders, and completing the contractor/consultant evaluation process.

Review and approve contract invoices and other project charges based on established procedures.

Ensure that expenditures are correctly charged.

Manage comprehensive project document control and retention.

Manage the preparation of reports, presentations, research, and studies.

Manage the presentation of project reporting and the coordination of audit/inquiry responses for MTA and external oversight bodies.

Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.

Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

Education and Experience

 

Bachelor’s degree in Engineering, Architecture, Construction, Project Management, Business Administration, Transportation, or a related field.

Must have a minimum of five (5) years of related experience. 

Competencies:

A licensed Professional Engineer (PE) or Registered Architect (RA) is desirable.

PMP and CCM Certifications are preferred.

Excellent communication and interpersonal skills.

Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).

 

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Selection Criteria

Based on the evaluation of education, skills, experience, and interview.

How to Apply

MTA employees must apply via the My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.