... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$172.45K - $215.56K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$172.45K - $215.56K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$129.45K - $161.81K/yr
... MTA Construction and Development (C&D) Delivery Stations Business Unit. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$129.45K - $161.81K/yr
... MTA Construction and Development (C&D) Delivery Stations Business Unit. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$84.89K - $106.12K/yr
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Code Manager ... Open Until Filled Summary The Senior Code Specialist 2 ensures MTA C&D's responsibility for ...
New York, NY · Hybrid
$84.89K - $106.12K/yr
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Code Manager ... Open Until Filled Summary The Senior Code Specialist 2 ensures MTA C&D's responsibility for ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$117.51K - $146.89K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$117.51K - $146.89K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
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Construction & Development DEPT/DIV: Contracts/Contracting Services REPORTS TO: Vice President ... Draft, edit, and otherwise contribute to reports generated for MTA agency executives and senior ...
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$92.34K - $115.42K/yr
Construction & Development DEPT/DIV: Contracts/Contracting Services REPORTS TO: Vice President ... Draft, edit, and otherwise contribute to reports generated for MTA agency executives and senior ...
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$72.26K - $98.38K/yr
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Principal Code ... Open Until Filled Summary Code Specialist 3 ensures MTA C&D's responsibility for compliance with ...
New York, NY · Hybrid
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Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Principal Code ... Open Until Filled Summary Code Specialist 3 ensures MTA C&D's responsibility for compliance with ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Construction & Development DEPT/DIV: Delivery/MNR REPORTS TO: Director, Quality WORK LOCATION: 420 ... Open Until Filled S ummary The Quality Manager assures MTA C&D's compliance with quality-related ...
Quick apply
Construction & Development DEPT/DIV: Delivery/MNR REPORTS TO: Director, Quality WORK LOCATION: 420 ... Open Until Filled S ummary The Quality Manager assures MTA C&D's compliance with quality-related ...
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Construction & Development DEPT/DIV: Delivery/Small Business Mentoring Program REPORTS TO: Senior ... How to Apply MTA employees must apply via the My MTA Portal. You can submit an online application ...
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Construction & Development DEPT/DIV: Delivery/Small Business Mentoring Program REPORTS TO: Senior ... How to Apply MTA employees must apply via the My MTA Portal. You can submit an online application ...
Construction & Development DEPT/DIV: Delivery/B&T REPORTS TO: VP Deputy Program Executive WORK ... provide MTA with cutting-edge solutions in driving design innovation and conformance.
Quick apply
Construction & Development DEPT/DIV: Delivery/B&T REPORTS TO: VP Deputy Program Executive WORK ... provide MTA with cutting-edge solutions in driving design innovation and conformance.
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
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Construction & Development manages the MTA's historic $55 billion program, with the mission of delivering critical transportation infrastructure projects better, faster, and cheaper. The Project ...
New York, NY · Hybrid
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Construction & Development manages the MTA's historic $55 billion program, with the mission of delivering critical transportation infrastructure projects better, faster, and cheaper. The Project ...
New York, NY · Hybrid
$172.45K - $215.56K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$172.45K - $215.56K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
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$221.33K - $258.50K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$221.33K - $258.50K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Construction & Development DEPT/DIV: Delivery/Various REPORTS TO: SVP, Program Executive WORK ... Manages program activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
Construction & Development DEPT/DIV: Delivery/Various REPORTS TO: SVP, Program Executive WORK ... Manages program activities to minimize the impact on agency operations and the public. Coordinate ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
What are 'Operations' jobs?
What jobs pay $3,000 a day?
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

Full-time
Posted 11 days ago
This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.
JOB TITLE:
Project Manager (Systems)
AGENCY:
Construction & Development
DEPT/DIV:
Delivery/Systems
REPORTS TO:
Senior Director, Project Management
WORK LOCATION:
2 Broadway
HOURS OF WORK:
8:30 AM to 5:00 PM or as required (7.5 HR/DAY)
JOB FAMILY: CON
GRADE: 004
SALARY RANGE:
$105,575 to $131,969
DEADLINE:
Open Until Filled
Summary
The Project Manager manages capital project delivery within the Systems business unit in the MTA Construction and Development (C&D) Delivery Department. This position is responsible for project management activities that ensure project delivery is safe, efficient, on schedule, within budget, and per project documents, contractual requirements, and relevant policies, procedures, standards, and guidelines.
The Project Manager monitors project status, mitigates risk, and resolves project issues, consulting with and providing recommendations to senior management for critical issue resolution. This position coordinates project delivery activities with C&D and operating agency personnel and manages staff, contractors, consultants, and agency forces in the safe and efficient execution of capital projects.
Responsibilities
The Project Manager is responsible for successfully managing and mentoring staff to deliver complex capital projects.
This role will work on Fare Evasion initiatives & Projects.
Coordinate project activities through project close-out.
Monitor project performance against established baselines and pursue opportunities for improved performance.
Identify project issues and risks and ensure timely resolution and mitigation.
Recommend solutions to senior management for the resolution of critical issues.
Manage project activities to minimize the impact on agency operations and the public.
Coordinate project activities with the project team, C&D staff, contractors, consultants, MTA operating agency staff, and other stakeholders.
Coordinate with MTA operating agency staff to ensure necessary actions, approvals, and resources are in place to support project delivery.
Ensure project activities follow established requirements and adhere to all relevant standards, guidelines, codes, regulations, policies, and procedures.
Ensure that safety and quality are an integral part of project operations.
Manage the preparation and monitor the implementation of project plans, quality plans, and work plans.
Coordinate with Safety and Quality Management staff.
Manage project documentation to ensure quality, completeness, and accuracy.
Manage and monitor progress against project scope, schedule, and budget.
Work collaboratively with Development and Contracts throughout the project life-cycle, including developing project scope, requirements, design criteria, and procurement packages, evaluating bids/proposals, negotiating change orders, and completing the contractor/consultant evaluation process.
Review and approve contract invoices and other project charges based on established procedures.
Ensure that expenditures are correctly charged.
Manage comprehensive project document control and retention.
Manage the preparation of reports, presentations, research, and studies.
Manage the presentation of project reporting and the coordination of audit/inquiry responses for MTA and external oversight bodies.
Manage staff selection, coaching, training, development, evaluation, and discipline/termination as needed.
Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
Education and Experience
Bachelor’s degree in Engineering, Architecture, Construction, Project Management, Business Administration, Transportation, or a related field.
Must have a minimum of five (5) years of related experience.
Competencies:
A licensed Professional Engineer (PE) or Registered Architect (RA) is desirable.
PMP and CCM Certifications are preferred.
Excellent communication and interpersonal skills.
Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.
Must possess excellent team-building, listening, problem-solving, and prioritization skills.
Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (i.e., presentations, report and letter writing, time management, etc.).
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Selection Criteria
Based on the evaluation of education, skills, experience, and interview.
How to Apply
MTA employees must apply via the My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.