Construction & Development DEPT/DIV: Delivery\DSO REPORTS TO: Assistant Vice President, Risk ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
Quick apply
Construction & Development DEPT/DIV: Delivery\DSO REPORTS TO: Assistant Vice President, Risk ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
Quick apply
Construction & Development DEPT/DIV: Delivery\DSO REPORTS TO: Assistant Vice President, Risk ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
Construction & Development DEPT/DIV: Delivery/Infrastructure REPORTS TO: Chief Scheduler WORK ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
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Construction & Development DEPT/DIV: Delivery/Infrastructure REPORTS TO: Chief Scheduler WORK ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
Construction & Development DEPT/DIV: Contracts/Construction Contracts REPORTS TO: Manager ... to the MTA's capital program. This includes supporting the award of $2-3 billion in new ...
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Construction & Development DEPT/DIV: Contracts/Construction Contracts REPORTS TO: Manager ... to the MTA's capital program. This includes supporting the award of $2-3 billion in new ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$149.25K - $186.56K/yr
Construction & Development DEPT/DIV: Delivery\DSO REPORTS TO: Assistant Vice President, Risk ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
New York, NY · Hybrid
$149.25K - $186.56K/yr
Construction & Development DEPT/DIV: Delivery\DSO REPORTS TO: Assistant Vice President, Risk ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
New York, NY · Hybrid
$82.08K - $102.59K/yr
Construction & Development DEPT/DIV: Contracts/Construction Contracts REPORTS TO: Manager ... to the MTA's capital program. This includes supporting the award of $2-3 billion in new ...
New York, NY · Hybrid
$82.08K - $102.59K/yr
Construction & Development DEPT/DIV: Contracts/Construction Contracts REPORTS TO: Manager ... to the MTA's capital program. This includes supporting the award of $2-3 billion in new ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Construction & Development DEPT/DIV: Contracts/Contracting Services REPORTS TO: Vice President ... Draft, edit, and otherwise contribute to reports generated for MTA agency executives and senior ...
Quick apply
Construction & Development DEPT/DIV: Contracts/Contracting Services REPORTS TO: Vice President ... Draft, edit, and otherwise contribute to reports generated for MTA agency executives and senior ...
New York, NY · Hybrid
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Principal Code ... Open Until Filled S ummary Code Specialist 3 ensures MTA C&D's responsibility for compliance with ...
Quick apply
New York, NY · Hybrid
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Principal Code ... Open Until Filled S ummary Code Specialist 3 ensures MTA C&D's responsibility for compliance with ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
Construction & Development DEPT/DIV: Delivery/Infrastructure REPORTS TO: Chief Scheduler WORK ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
New York, NY · Hybrid
$105.58K - $131.97K/yr
Construction & Development DEPT/DIV: Delivery/Infrastructure REPORTS TO: Chief Scheduler WORK ... How to Apply MTA employees must apply via My MTA Portal. You can submit an online application by ...
New York, NY · Hybrid
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
New York, NY · Hybrid
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
New York, NY · Hybrid
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Construction & Development DEPT/DIV: Development/Owner Support Resources REPORTS TO: Senior ... Support process improvement initiatives across operational workstreams, contributing to enhanced ...
Quick apply
Construction & Development DEPT/DIV: Development/Owner Support Resources REPORTS TO: Senior ... Support process improvement initiatives across operational workstreams, contributing to enhanced ...
New York, NY · On-site +1
$93.99K - $117.48K/yr
Construction & Development DEPT/DIV: Development/Owner Support Resources REPORTS TO: Senior ... Support process improvement initiatives across operational workstreams, contributing to enhanced ...
New York, NY · On-site +1
$93.99K - $117.48K/yr
Construction & Development DEPT/DIV: Development/Owner Support Resources REPORTS TO: Senior ... Support process improvement initiatives across operational workstreams, contributing to enhanced ...
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
... unit in the MTA Construction and Development (C&D) Delivery Department. This position is ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
... the MTA Construction and Development (C&D) Delivery Department's Stations Business Unit. This ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Quick apply
New York, NY · Hybrid
... the MTA Construction and Development (C&D) Delivery Department's Stations Business Unit. This ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K/yr
... the MTA Construction and Development (C&D) Delivery Department's Stations Business Unit. This ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
New York, NY · Hybrid
$105.58K/yr
... the MTA Construction and Development (C&D) Delivery Department's Stations Business Unit. This ... Manage project activities to minimize the impact on agency operations and the public. Coordinate ...
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Code Manager ... Open Until Filled S ummary The Senior Code Specialist 2 ensures MTA C&D's responsibility for ...
Quick apply
Construction & Development DEPT/DIV: Delivery/Delivery Services Office REPORTS TO: Code Manager ... Open Until Filled S ummary The Senior Code Specialist 2 ensures MTA C&D's responsibility for ...
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
What are 'Operations' jobs?
What jobs pay $3,000 a day?
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

Full-time
Posted 26 days ago
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
JOB TITLE:
Senior Director, Construction Risk
AGENCY:
Construction & Development
DEPT/DIV:
Delivery\DSO
REPORTS TO:
Assistant Vice President, Risk Executive
WORK LOCATION:
2 Broadway
HOURS OF WORK:
8:30 AM to 5:00 PM or as required (7.5HR/ DAY)
JOB FAMILY: CON
GRADE: 007
SALARY RANGE:
$149,247 to $186,559
DEADLINE:
Open Until Filled
Summary
The Senior Director, Construction Risk, has a high level of authority for the decision-making, staffing, and budget for their functional area of responsibility, subject to approval regarding the most significant business and policy issues by Senior Management. Works within clearly defined policies, principles, and specific objectives in consultation with departmental management.
Provides policy and procedural recommendations with final approval from Senior Management. The Senior Director, Construction Risk is an experienced subject matter expert in a Risk Manager responsible for providing risk management and risk assessment support for a large project.
Responsibilities
Has decision-making authority over their functional area.
Supports the Project Executive in all aspects related to risk management and risk assessment, including:
Direct and review escalated risk management/assessment activities.
Ensure all project staff adhere to the risk guidelines.
Oversight over all project risk assessment reports and present risk results, including recommending project contingencies/risk reserves.
Advises senior management for contract drawing/specification completeness and compliance issues.
Provides oversight for direct and indirect cost budget analyses.
Review and make relevant comments concerning the terms of the construction agreement and related documents.
Oversees the review and comments for project schedules, productivity rate quality assurance, and other submitted documents.
Responsible for driving risk assessment workshops with stakeholders throughout the project lifecycle.
Responsible for developing and recommending risk mitigation plans/actions and monitoring progress.
Education and Experience
Bachelor’s degree in Engineering, Architecture, Economics, Construction or Project Management, Business Administration, Transportation, or a related field.
Must have a minimum of twelve (12) years of related experience
Must have a minimum of least six (6) years in a management or supervisory role and/or project manager role in a large, multi-faceted organization.
Competencies:
Licensed Professional Engineer or Registered Architect desirable.
PMI-RMP or RIMS-CRMP Certifications are preferred.
Significant experience in project management for major construction projects or project controls with highly complex systems preferred.
Substantial experience leading and managing contractors, subcontractors, or vendors.
Proven ability to collaborate with a broad range of stakeholders and drive outcomes.
Excellent communication and interpersonal skills.
Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal levels within the organization.
Demonstrated ability to work in a high-profile, high-pressure environment effectively.
Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.
Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.
Must possess excellent team building, listening, problem-solving, and prioritization skills.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Selection Criteria
Based on evaluation of education, skills, experience, and interview.
How to Apply
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.