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MSX International
MSX International

60 Msx International Performance Manager Jobs Hiring Near You

MSX International

Parts Team Lead

Southfield, MI

Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and ... Provide regular financial and program reviews with client's management staff and MSX International ...

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MSX International Jobs Information

Does MSX International pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

At MSX International, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at MSX International?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at MSX International?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at MSX International?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at MSX International feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at MSX International get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Is it stressful to work at MSX International?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at MSX International enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at MSX International recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get support to advance at MSX International?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

What other companies are hiring for Performance Manager jobs?

What are the most popular jobs at Msx International?

What are the most popular categories at Msx International?

Infographic showing various Performance Manager job openings at Msx International in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.

FIELD PERFORMANCE SPECIALIST

MSX International

Manchester, NH • On-site

Full-time

Re-posted yesterday

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

175th of 499 rated business services

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
MSX International is seeking an Operations Specialist who will evaluate current dealer fixed operations, identify inefficiencies, and recommend areas for performance improvement. You will work closely with dealer staff to coach and mentor them on sales techniques and customer service standards to ensure the delivery of Dealer and OEM Business Plan Objectives. You will monitor dealer progress, recap actions taken, and recommend best practices to enhance customer experience. Additionally, you will track and report key performance metrics, identifying areas for improvement and celebrating successes.
Key Responsibilities:
  • Evaluate current dealer operations to identify inefficiencies, gaps, and opportunities for performance improvement.
  • Coach and mentor dealer staff on sales techniques and customer service standards to achieve Dealer Business Plans and Ford objectives.
  • Monitor dealer progress between support actions, providing ongoing feedback and support.
  • Accurately document actions taken and provide recommendations from on-site support visits.
  • Implement best practices in customer service and sales techniques to enhance the overall customer experience.
  • Track and report key performance metrics, identifying areas for improvement and celebrating successes.
  • Collaborate with dealership management to develop and implement action plans for continuous improvement.

Qualifications
  • Proven experience in dealer or aftermarket automotive service operations.
  • Strong coaching and mentoring skills with the ability to motivate and develop dealer staff.
  • Excellent analytical skills to evaluate performance metrics and identify areas for improvement.
  • Strong communication and interpersonal skills to build effective relationships with dealer staff and management.
  • Ability to travel to dealer locations for on-site support and evaluations.
  • Knowledge of dealer fixed operations and business objectives.
  • Experience implementing customer service best practices and sales techniques.
  • Ability to work independently and manage multiple priorities.
  • Ability to leverage relationships to identify and sell the business case for change.
  • Analyzing data from dealer financials and operational assessments to establish improvement action plans.
  • Demonstrated proficiency with PC applications in a Windows environment.
  • Ability to influence the sales personnel and technicians in the training processes and monitor the results.
  • Bachelor's Degree (preferred)

Additional Information
  • 80% Travel required
  • Overnight travel required
  • Have the ability to accommodate working from home office or remote location equally
  • You will receive ongoing support, coaching, and development from Regional and Market Team Leaders to ensure your success

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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