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60 Motive Customer Service Jobs Hiring Near You

Motive

Senior Content Marketing Strategist

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

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Motive

Senior Deal Desk Manager II

$142K - $180K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Director of Product Management, SaaS

$208K - $285K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Senior Business Value Consultant

$160K - $195K/yr

... field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: At Motive, we are hyper-focused on customers and ...

Motive

Enterprise Regional Director

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Field Engineer

Buffalo, NY

$73K - $87K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Account Executive, Public Sector

$280K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Director of Strategic Accounts, Eastern U.S.

$320K - $350K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Interested in joining our team?

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit ...

Motive

Staff Software Engineer, Platform

San Francisco, CA · On-site

$200K - $235K/yr

Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across ... Design, build, and ship scalable services, APIs, and product features with a strong emphasis on ...

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Motive Jobs Information

What is it like to work at Motive?

Motive is a company that prioritizes innovation and collaboration, fostering a culture that encourages creativity and open communication among its employees.

The company's team structure is designed to be agile and flexible, with cross-functional teams working together to drive product development and customer success. Motive's work environment is focused on delivering high-quality products and services that meet the evolving needs of its customers.

Working at Motive may appeal to candidates who are passionate about technology and customer-centric solutions, as the company offers opportunities for professional growth and development in a dynamic and fast-paced industry.

What makes Motive an attractive place to work?

Motive is a leading provider of smart home and energy management solutions, recognized for its innovative approach to making homes more efficient and sustainable. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on delivering exceptional customer experiences. By joining Motive, professionals can contribute to shaping the future of energy management, develop their skills in a rapidly evolving industry, and be part of a team that is dedicated to making a positive impact on people's lives.

What are the most popular job types at Motive?

    What are the most popular jobs at Motive?

    What are the most popular categories at Motive?

    Infographic showing various Customer Service job openings at Motive in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 2% Part Time, and 15% Contract. Highlights an 49% Physical, 3% Hybrid, and 48% Remote job distribution.

    Senior Content Marketing Strategist

    Motive

    Remote

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    This job post has expired today. Applications are no longer accepted.

    Job description

    Who we are:
    Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
    Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
    Visit gomotive.com to learn more.
    About the Role:
    The Senior Content Marketing Strategist owns the strategy, development, and outcomes of Motive's most important content programs. This senior individual contributor role translates audience and business priorities into a differentiated, full-funnel content that helps move enterprise and strategic prospects and customers through the buying and expansion journey.
    This role leads cross-functional programs end-to-end, which could include: thought leadership and executive bylines, AEO and GEO strategy, customer and community storytelling and user-generated content, flagship research reports, partnerships content, social-first strategy, and more, depending on specific skillsets.
    You bring deep content craft and strategic judgment, but you are equally comfortable defining the program, identifying the opportunity, setting the roadmap, aligning stakeholders, and measuring the result. You do not need a playbook handed to you-you build the strategy and operating model for the next phase of Motive's content engine. You understand how AI can sustainably enable and accelerate a content program while still knowing exactly where and how to apply critical human judgment, taste, and direction.
    What You'll Do:
    • Set the strategy, roadmap, and editorial direction for high-impact content programs that support Motive's brand, audience, and pipeline priorities - including thought leadership, flagship research, proprietary data reports, and long-form editorial.
    • Own complex, full-funnel content programs from opportunity identification and strategic brief through production, distribution, optimization, and measurement, ensuring each program serves a clear audience and business objective.
    • Build and lead Motive's customer- and expert-first content program through executive interviews, subject matter expert conversations, customer research, customer proof, peer-to-peer content, and user-generated voices that make the value of Motive credible and relevant to practitioners - in partnership with our Customer Marketing team.
    • Use content, audience, and business-performance data to identify opportunities, prioritize investments, improve distribution and reuse, and demonstrate how content contributes to brand and pipeline goals.
    • Serve as a strategic content advisor to cross-functional partners, shaping messaging, audience strategy, content selection, and program priorities-not simply executing requests.
    • Identify systemic content gaps and build scalable, AI-enabled approaches that improve the quality, speed, consistency, and measurable impact of content across the ecosystem.
    • Build trusted peer relationships with PMM, campaigns, demand generation, customer marketing, communications, SEO, brand, sales, and executive stakeholders to align content programs to company priorities and enterprise-plus buying journeys.
    • Own the content portions of cross-functional projects (annual research reports, event content, product launch blogs), driving quality and timeline adherence with minimal oversight.
    • Set editorial standards and contribute to elevating the overall quality and voice of Motive's external content.
    What We're Looking For:
    • 6+ years of B2B content marketing experience, with a strong portfolio of full-funnel, enterprise-oriented, thought leadership, research, customer-proof, and other customer-facing content; or equivalent experience in communications, journalism, or a related field.
    • Demonstrated experience owning a content function, portfolio, or major program from strategy and prioritization through execution, distribution, measurement, and continuous improvement.
    • Exceptional writing and editing skills, with the ability to translate technical and data-heavy topics into compelling, accessible narratives.
    • Ability to think beyond the individual asset and design content ecosystems that connect audience needs, funnel stages, formats, channels, and business outcomes.
    • Experience conducting executive and SME interviews and turning those conversations into high-quality, high-impact content
    • Experience developing differentiated content from proprietary data, customer insight, executive perspective, or subject matter expertise.
    • Strong strategic judgment and the ability to identify program-level opportunities, make tradeoffs, and create clarity in ambiguous, cross-functional environments.
    • Familiarity with the physical operations, fleet management, or transportation industry is a plus.

    Pay Transparency
    Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
    The compensation range for this position will depend on where you reside. For this role, the compensation range is:
    United States
    $116,000-$137,000 USD
    Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
    Please review our Candidate Privacy Notice here.
    UK Candidate Privacy Notice here.
    The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
    All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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