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60 Miratech Customer Service Jobs Hiring Near You

Miratech

Delivery Director

Indianapolis, IN · On-site +1

$202K/yr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... As Delivery Director, you will lead customer implementation programs while developing and scaling ...

Miratech

Delivery Director

Edmonton, AB · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... As Delivery Director, you will lead customer implementation programs while developing and scaling ...

Miratech

Delivery Director

New York, NY · On-site +1

$231K/yr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... As Delivery Director, you will lead customer implementation programs while developing and scaling ...

Miratech

Director, AWS Alliance and GTM

New York, NY · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

MIRATECH Corporation

Field Service Technician

Reno, NV · On-site

$27/hr

Field Service Manager Cooperates with: All Departments Primary Responsibility: This position is ... Serve as MIRATECH's primary on-site technical representative at a designated customer facility for ...

Miratech

Amazon Connect Architect

$64.50 - $85/hr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... Integrate conversational intelligence into customer and agent workflows with AI/ML teams

Miratech

Director, AWS Alliance and GTM

Toronto, ON · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

Miratech

Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... Integrate conversational intelligence into customer and agent workflows with AI/ML teams

MIRATECH Corporation

Field Service Supervisor

Reno, NV · On-site

Provide telephone support to customers and MIRATECH Field Service Technicians including troubleshooting and replacement parts identification * Conduct regular performance evaluations and provide ...

MIRATECH Corporation

Field Service Supervisor

Reno, NV · On-site

Provide telephone support to customers and MIRATECH Field Service Technicians including troubleshooting and replacement parts identification * Conduct regular performance evaluations and provide ...

Miratech

Director, AWS Alliance and GTM

New York, NY · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

Miratech

Director, AWS Alliance and GTM

Texas City, TX · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

Miratech

Director, AWS Alliance and GTM

Texas City, TX · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

Miratech

Director, AWS Alliance and GTM

New York, NY · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... enterprise customers to grow joint revenue and establish Miratech as a preferred AWS partner.

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms * Ensure ...

Miratech

Delivery Director

Michigan City, IN · On-site +1

$206K/yr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... As Delivery Director, you will lead customer implementation programs while developing and scaling ...

Miratech

Program Manager

New York, NY · On-site +1

Company Description Miratech helps visionaries change the world. We are a global IT services and ... Focus on Customer Success in Professional Service engagements * Experience with remote ...

Miratech

Delivery Director

Miami, FL · On-site +1

$202K/yr

Company Description Miratech helps visionaries change the world. We are a global IT services and ... As Delivery Director, you will lead customer implementation programs while developing and scaling ...

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MIRATECH Jobs Information

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    Infographic showing various Customer Service job openings at Miratech in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Nights. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution.

    Delivery Director

    Miratech

    Indianapolis, IN • On-site, Remote

    $202K/yr

    Full-time

    Medical

    Posted 12 days ago

    Job description

    Company Description
    Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
    Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
    Job Description
    We are looking for a Delivery Director, MiraCloud Implementations to lead and assure the successful implementation of MiraCloud solutions, ensuring client satisfaction, operational excellence, timely delivery, and profitability. In this role, you will lead the successful implementation of MiraCloud solutions while ensuring
    client satisfaction, operational excellence, timely delivery, and profitability. As Delivery Director, you will lead customer implementation programs while developing and scaling MiraCloud's project management practice. You will oversee Project Managers, establish delivery governance and implementation standards, and ensure successful customer outcomes across multiple engagements. The role combines delivery leadership, operational excellence, customer relationship management, and people leadership. You will partner closely with Customer Success teams and executive stakeholders to support sustainable growth and delivery excellence.
    Responsibilities:
    • Lead successful delivery of MiraCloud implementation programs, ensuring customer expectations for scope, quality, timelines, and business outcomes are met.
    • Own customer success throughout implementations and build trusted relationships with enterprise stakeholders.
    • Establish, scale, and continuously improve MiraCloud's project management practice, delivery governance, and implementation standards.
    • Lead, coach, and develop Project Managers while fostering a culture of accountability, operational excellence, and continuous improvement.
    • Ensure delivery performance, resource utilization, and profitability align with contractual, commitments and business objectives.
    • Represent MiraCloud in executive-level customer discussions, implementation reviews, and delivery escalations.
    • Perform other duties as may reasonably be required in alignment with the purpose of the role.

    Qualifications
    • 15+ years of experience in IT Delivery, Professional Services, Customer Success, Program Management, Implementations, or related leadership functions.
    • Experience leading Project Managers, Delivery Managers, PMO teams, or implementation organizations.
    • Proven success managing enterprise-scale customer implementation, transformation, or managed services programs.
    • Experience building, scaling, or improving delivery organizations, governance models, PMO practices, and operational processes.
    • Experience in CX, Contact Center, CCaaS, SaaS, Professional Services, or Managed Services environments.
    • Strong executive-level stakeholder management, customer relationship management, and communication skills.
    • Existing authorization to work in the United States; visa sponsorship is not available for this role

    Additional Information
    We offer:
    • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
    • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
    • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
    • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
    • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
    • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
    • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

    * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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