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What is it like to work at Milton Cat?

Milton Cat, a leading Caterpillar dealership, operates with a customer-centric culture that emphasizes teamwork, innovation, and community involvement. The company's team structure is organized around a regional model, with multiple locations and a strong focus on supporting local customers and partners, while also promoting a collaborative work environment that encourages professional growth and development. Working at Milton Cat may appeal to candidates who value a dynamic and supportive work environment, opportunities for career advancement, and the chance to contribute to the success of a well-established and respected organization in the heavy equipment industry.

What makes Milton Cat an attractive place to work?

Milton Cat is a leading provider of equipment, parts, and services to the construction, mining, and industrial sectors, with a strong reputation for reliability and expertise. The company offers a dynamic work environment that values innovation, collaboration, and continuous learning, with opportunities for employees to develop their skills and contribute to the growth of the business. By joining Milton Cat, individuals can be part of a team that makes a significant impact in the industries they serve, with opportunities for career advancement and professional development in a stable and supportive organization.

What are the most popular job types at Milton Cat?

    What are the most popular jobs at Milton Cat?

    What are the most popular categories at Milton Cat?

    Infographic showing various Customer Service job openings at Milton Cat in the United States as of August 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Front Sales Counter Representative - Milton Rents

    Milton CAT

    Dansville, NY • On-site

    $18 - $25.20/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 10 days ago

    Job description

    Overview

    Milton Rents (a division of Milton CAT) is seeking a reliable individual with good customer service to work on the Front Sales Counter.  The primary responsibilities of this position are to handle all inbound sales activity from a variety of sources, and coordinate with the internal departments to ensure that all customer requests are handled in a professional, timely manner.

    Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs!  We offer excellent benefits and supply you with the tools you need to maximize your potential.

    Pay Range: $18.00-$25.20 depending on experience.

    Benefits include:

    • Paid Time Off + 8 company paid holidays
    • Medical, Dental and Vision insurance options for Employee and Family
    • Disability & Life Insurance Packages
    • Competitive Retirement Plan
    • Tuition Reimbursement - available to FT employees with 1 year+ of service
    • Additional supplemental offerings and discount programs
    • Employee Referral Program
    Responsibilities
    • Greet and transact business with all walk-in traffic in the showroom
    • Answer all incoming calls to initiate sales process or route to other departments
    • Coordinate sales and rentals with outside sales, shop and warehouse personnel
    • Retain all rental contracts at the front counter until the equipment is returned
    • Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company
    • Forward all referrals and leads to the appropriate Outside Salesman.
    • Generate activity reports as requested by management
    • Obtain and update customer information as requested by management
    Qualifications
    • A high-school diploma or GED is required for this job.
    • 2 years of successful Inside Sales / Customer Service experience in equipment rental or a related industry
    • Working knowledge of operating capabilities of Construction Rental Equipment
    • Working knowledge of construction materials and their application
    • Excellent phone, written and verbal communication skills
    • Friendly and professional customer service skills; a desire to help

    This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties.   

    Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

    Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.  

    Employment Type: OTHER

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